Customer Support Technician jobs in Ethekwini

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly, fast-thinking,...

We are recruiting a German-speaking Customer Support Agent to join an exciting international retail customer service project based in Umhlanga, Durban. In this role, you will support German-speaking customers by providing professional assistance across multiple channels, ensuring an excellent retail and shopping experience. As a Customer Support Agent, you will: - Handle customer queries in...

Job Description Job Overview : Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team. Job Responsibilities - Providing excellent customer service, with...

Company DescriptioniKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

- Processing of all orders on the system timeously and accurately. - Controlling the progress of all sales enquiries through to a successful sale. - Attending to walk-in, telephonic and other sales enquiries timeously. - Providing an effective arm to the external sales representative. - Compliance with all company processes and policies and ensuring these are followed...

Annexure A – Job Description ROLE PROFILE Job Title: IT Support Technician Reports to: IT Manger Department: IT Location: Durban, Manchester Park PURPOSE OF THE ROLE To support the SSA Region with IT Support service delivery to ensure a compliant and secure environment for the region to operate. RESPONSIBILITIES / ACCOUNTABILITIES Key Responsibilities - Provide technical assistance...

, Permanent Position: Junior IT Support Technician Company: Msuez Uk Location: Durban, South Africa Contract Details: Full-time, Permanent We are seeking a highly motivated and skilled Junior IT Support Technician to join our team at Msuez Uk in Durban, South Africa. As a leading provider of IT solutions, we are looking for someone who is passionate about technology and has the drive to provide...

Our client a leader in the automotive components industry is seeking a Desktop Support Technician to join their tema based in Durban MINIMUM REQUIREMENTS - FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems - Support (PC Engineering) - (Candidate must have at least one of these qualifications with NQF level between 4-6). -...

An established packaging company in Pinetown has a vacancy for System support technician in their Systems department. This role is responsible for maintaining computer systems, troubleshooting errors, maintaining internet connectivity, running diagnostic tests, maintaining servers, repairing computer hardware, and providing technical support. To monitor network performance, optimize server...

Job Title: Junior IT Support Technician Key Responsibilities: - Assist in the setup and configuration of PCs, laptops, printers, and other IT equipment, including remote installation, configuration, and troubleshooting of computer hardware, software, and peripherals at the mining sites. - Diagnose root cause problems, determine possible solutions, and repair accordingly. Record causes and...

MINIMUM SKILLS, KNOWLEDGE, EXPERIENCE REQUIRED - Bachelor’s degree / diploma in computer science or related field - 2+ years of experience in computer networks and systems maintenance - A+, N+ accreditation advantageous - Excellent written and verbal communication skills - Good interpersonal skills - Proficient in hardware and software installation - Attention to detail - Good problem-solving...

Job functions –Primary Responsibilities (May include but not limited to the below) Job Summary: We are seeking a Junior/Entry Level IT Support Technician to join our team. The successful candidate will provide technical support across various areas, including troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns. Key...

Currently we are searching for an IT Support Technician for Durban, South Africa.Responsibilities of this Post:Ensure day-to-day monitoring and performance of infrastructure components including servers (Windows and Linux), PCs (Windows and Mac), network, storage, and other infrastructure components in a heterogeneous environment.Setup and Support various different Firewalls.Establish and manage...

Core Description Key Deliverables / Primary Functions Primary Function- Respond and resolve support requests and service tickets- Installing and configuring client computer systems.- Responding to client IT support requests.- Meeting with clients to diagnose software, networking, or hardware issues.- Providing technical support on-site or via remote-access systems.- Offering solutions that meet...

Duties and responsibilities of the job- Monitoring and supporting all support and service platforms for all services provided to clients- Responding in a timely manner to service issues and requests- Escalation of problems where necessary and following up- Installing, configuring, and repairing all hardware, software, systems, networks, printers, and scanners- Providing technical support for all...

Join a team that thrives on collaboration and will offer an environment that feels as familiar as home. We all have and support each other to reach the same goal - Excellent Customer Service! Our KZN branch is looking for someone that is keen to learn with a can-do attitude. You will provide second line specialist support and assistance to computer users by answering questions, resolving...

Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things. We...

Our client, in the automotive manufacturing industry is seeking a temporary Desktop IT Support Technician to join their team based in Durban. MINIMUM REQUIREMENTS - Minimum Education level: FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems Support (PC Engineering) - (Candidate must have at least one of these...