Customer Support Technician jobs in Durban

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly, fast-thinking,...

- Processing of all orders on the system timeously and accurately. - Controlling the progress of all sales enquiries through to a successful sale. - Attending to walk-in, telephonic and other sales enquiries timeously. - Providing an effective arm to the external sales representative. - Compliance with all company processes and policies and ensuring these are followed...

, Permanent Position: Junior IT Support Technician Company: Msuez Uk Location: Durban, South Africa Contract Details: Full-time, Permanent We are seeking a highly motivated and skilled Junior IT Support Technician to join our team at Msuez Uk in Durban, South Africa. As a leading provider of IT solutions, we are looking for someone who is passionate about technology and has the drive to provide...

Our client a leader in the automotive components industry is seeking a Desktop Support Technician to join their tema based in Durban MINIMUM REQUIREMENTS - FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems - Support (PC Engineering) - (Candidate must have at least one of these qualifications with NQF level between 4-6). -...

Job Title: Junior IT Support Technician Key Responsibilities: - Assist in the setup and configuration of PCs, laptops, printers, and other IT equipment, including remote installation, configuration, and troubleshooting of computer hardware, software, and peripherals at the mining sites. - Diagnose root cause problems, determine possible solutions, and repair accordingly. Record causes and...

Job functions –Primary Responsibilities (May include but not limited to the below) Job Summary: We are seeking a Junior/Entry Level IT Support Technician to join our team. The successful candidate will provide technical support across various areas, including troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns. Key...

Currently we are searching for an IT Support Technician for Durban, South Africa.Responsibilities of this Post:Ensure day-to-day monitoring and performance of infrastructure components including servers (Windows and Linux), PCs (Windows and Mac), network, storage, and other infrastructure components in a heterogeneous environment.Setup and Support various different Firewalls.Establish and manage...

Core Description Key Deliverables / Primary Functions Primary Function- Respond and resolve support requests and service tickets- Installing and configuring client computer systems.- Responding to client IT support requests.- Meeting with clients to diagnose software, networking, or hardware issues.- Providing technical support on-site or via remote-access systems.- Offering solutions that meet...

Duties and responsibilities of the job- Monitoring and supporting all support and service platforms for all services provided to clients- Responding in a timely manner to service issues and requests- Escalation of problems where necessary and following up- Installing, configuring, and repairing all hardware, software, systems, networks, printers, and scanners- Providing technical support for all...

Join a team that thrives on collaboration and will offer an environment that feels as familiar as home. We all have and support each other to reach the same goal - Excellent Customer Service! Our KZN branch is looking for someone that is keen to learn with a can-do attitude. You will provide second line specialist support and assistance to computer users by answering questions, resolving...

Key Output- Generate parts and service turnover- Manage the Customer Service Representatives- General administration and management of the department- Achievement of a team environment that enables maximum productivity and profitability- Effective self-management and performance ownership- Build and maintain effective relationships with customers, colleagues and principals through effective...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

A leading retail company in Durban seeks a Store Manager to oversee operations and drive sales performance. This role requires managing stock, supporting team development, and ensuring exceptional customer experiences. Candidates should have at least 3 years of retail experience and 1 year in a leadership role. The company values diversity and encourages applications from all backgrounds,...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 01, 2026 The role: - Are you as passionate about customers as we are? Do you have strong interpersonal skills, enthusiasm for speaking with people, and a mind for problem-solving? If you love interacting with other people, this is the role for you. Our Customer Care Agents take pride in providing the best customer...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 27, 2026 StartFragment Skill Set - CRM expertise - Data analytics - Engagement strategy - Loyalty program management - Cross-functional leadership Responsibilities - Provide leadership and operational guidance across customer engagement workstreams to ensure consistent delivery and alignment. - Develop and guide...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

Customer Services and Sales Executive – Remote – SA Hours Our Australian client is a leader in youth wellbeing and family education. With exciting growth underway, they’re looking for a driven Customer Service & Sales Executive to handle enquiries, convert warm leads, and support families through the booking process. This full-time role works closely with operations and marketing to ensure every...

Our client, in the automotive manufacturing industry is seeking a temporary Desktop IT Support Technician to join their team based in Durban. MINIMUM REQUIREMENTS - Minimum Education level: FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems Support (PC Engineering) - (Candidate must have at least one of these...