Customer Support manager jobs in The Big 5 False Bay

The main purpose of this role is to lead our technical support team and ensure our help desk offers efficient and effective technical support to our customers. This role is critical to delivering exceptional support to our clients and internal teams by overseeing all help desk activities, managing staff performance, improving processes, and ensuring accountability for service levels to our...

Qualifications & Requirements - Grade 12 / Matric certificate - Previous hospitality or lodge experience advantageous - Basic understanding of housekeeping, F&B, or lodge operations - Good communication skills (English essential; additional languages advantageous) - Physically fit and able to perform manual duties - Willingness to work shifts, weekends, and public holidays - Friendly,...

The assistant manager should be able to handle in camp issues and use initiative and work alone and well under pressure. It is very important to acknowledge that we are a very small team and working in close quarters with each other, a friendly demeanor and attitude is what we need. Candidate requirements: - Previous work experience in a similar role - Experienced using MS Office (excel...

Hospitality and Outdoor – New Vacancy - Assistant Lodge Manager Luxury Lodge – Hluhluwe, KZN A luxury lodge in Hluhluwe is seeking an experienced, hands-on Assistant Lodge Manager to join a small, close-knit team. This is a live-in role suited to a proactive all-rounder who is comfortable taking initiative, working independently, and supporting all areas of lodge operations. Please note:...

Assistant Manager 5 Star Game Lodge Hluluwe Key Responsibilities The Assistant Lodge Manager’s role is to assist the lodge manager in managing the lodge and creating a profound guest experience in line with the lodge’s service vision and creative concepts. Ensure ultimate guest relations in the lodge and maintain the “at home” personal attention levels. Management and training of the lodge...

Quality Assurance Specialist Location: Somerset West, Western Cape, South Africa Salary: R40K – R50K CTC p.m. (depending on experience) Description We are seeking a Quality Assurance Specialist to ensure our property management software is reliable, user-friendly, and high-performing, supporting the product team sitting on-site in Somerset West, Cape Town. In this role, you'll collaborate...

Key Responsibilities - Reconciliation of intercompany loan accounts on a daily basis - Daily stock reconciliations (maintaining production shift schedules to match with SAGE) - Monthly stock revaluation calculation (importing new unit costs) - Creating and maintaining inventory items and bill of materials - Monthly calculation of representatives commission - Monthly calculation and journalising...

ECOLOGICAL MONITOR Location: Private Reserve, Northern KZNAre you passionate about wildlife conservation and field research? Join our ecological monitoring team and play a vital role in protecting some of Africa’s most iconic species while working hands-on in a Big 5 reserve environment.ROLE SUMMARYYou will assist with infield data collection, wildlife monitoring, pangolin tracking, and volunteer...

ENVIRONMENT: A Site Reliability Engineering team is seeking a Database & Platform Engineer (DBA Focus) who will work as part of the Site Reliability Engineering (SRE) team within Computing & Software. The Platform Engineer (DBA Focus) is a specialised engineering role where database administration expertise is primary, complemented by platform and operations skills to enable deployment,...

Purpose of the Role To lead and oversee all aspects of the lodge’s daily operations, ensuring high-end service delivery, exceptional guest experiences, efficient business performance, and alignment with luxury safari standards and conservation values. Key Duties & Responsibilities 1. Operational Leadership - Oversee all lodge departments including Front Office/Reception, Guest Services,...

This is a live-in role with benefits, ideally suited to someone who can take initiative and work independently, while providing strong support and relief to the Assistant Manager. Core Criteria: - Previous work experience in a similar role - Experienced using MS Office (excel knowledge is a must) - Must have a valid drivers license - Valid first aid certification is preferred - Must be well...

Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions...

Hospitality and Outdoor – New Vacancy – FOH/Duty Manager Luxury Lodge – Hluhluwe, KZN A luxury lodge in Hluhluwe is seeking a reliable and guest-focused Duty Manager / FOH Manager to support lodge operations and assist the Assistant Manager. This is a hands-on, live-in role ideal for someone who thrives in a small lodge environment and enjoys both guest interaction and operational...

ENVIRONMENT: A skilled & adaptable Senior Technology Consultant is sought by a leading player in the fresh produce industry offering IT, analytics, and software support services. Your core role will be to provide comprehensive technical support across IT systems, cloud platforms, and hosting environments. This role is suited to someone with a strong foundation in Microsoft technologies, modern...

Requirements: - Relevant tertiary qualification in Cost and Management - Proven experience in cost and management accounting with a focus on stock control / warehouse - Advanced Excel skills (pivot tables, lookups, formulas, analysis tools). - Experience with Pastel Evolution will be highly advantageous. - Strong analytical skills and attention to detail. - Must currently reside in the Western...

🏨 Position 1: Assistant Lodge Manager Job Description The Assistant Lodge Manager will support the Lodge Manager in overseeing the daily operations of the lodge, ensuring exceptional guest experiences while maintaining high operational and service standards. This is a hands-on leadership role requiring strong administrative, guest relations, and team management skills. Key Responsibilities -...

Purpose of the Role The purpose of this position is to guide the hotelâs sales and marketing direction, elevating revenue performance and market positioning. The role oversees all sales channels, supports brand visibility, and ensures the property remains a preferred destination within the Cape Winelands. Close collaboration with internal departments and Marriott-linked sales networks is...

Requirements: - Proven experience in sales and business development (preferably in the automotive or fitment industry). - Strong leadership and operational management skills. - Excellent communication, negotiation, and interpersonal abilities. - Ability to work independently and take initiative to drive results. - Proficient in MS Office Duties will include, but not limited to: - Sales and...

Bookkeeper duties - Monitoring day to day financial transactions - Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger - Manage debtors book, suppliers accounts and related administration (invoicing, payment allocation) - Manage and maintain financial data and records - Work closely with the Finance Manager to create and analyses...

Requirements: - AGA (SA) qualified or currently working towards AGA (SA) certification. - Completed SAICA or SAIPA articles with solid auditing experience. - Strong technical knowledge of IFRS, IFRS for SMEs, and auditing standards. - Excellent problem-solving skills and attention to detail. - Ability to manage multiple engagements and work efficiently under deadlines. - A team player with...