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Customer Support manager jobs in Germiston
Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...
How will you CONTRIBUTE and GROW? Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance). - Field and handle incoming Customer Tech Support Requests and Complaint Calls calling customers back to assist and resolve each ticket logged. Ensuring...
A leading mining company in Gauteng is seeking an Office Manager to support the CEO with high-level administrative tasks and stakeholder management. The ideal candidate will have at least a Bachelor's degree in a technical or business-related field, along with a minimum of 3 years of experience in business development and project management. This role offers a competitive salary of R540K per year...
Job Description Carrying out installation, Running test, and maintenance of IT equipment Networking, troubleshooting, and driving of the company’s IT equipment. Ensuring smooth operations in any business Recruiting, developing, and providing mentorship to other IT staff. Qualification & Skills Must have an IT qualification Must have staff management experience Must have minimum of 2 years...
A leading machinery manufacturing company is looking for an Aftermarket Manager based in Kempton Park, South Africa. This role requires a strategic leader to manage customer support functions and improve after-sales services. Candidates must possess a Bachelor’s degree in Engineering and 10 years of operational management experience. The position demands strong interpersonal skills and a...
A leading customer support organization in South Africa is seeking a highly organized Assist Support Customer Agent. This role involves overseeing daily reports, case management, and customer escalations while ensuring data accuracy. Candidates should have a Matric Certificate, a minimum of 2 years in a support role, and strong analytical skills, particularly in Excel. The ideal fit is...
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.What you will do:The role of Technical Customer Support Manager (TCSM) will be to manage key...
JOB TITLE: Customer Support Manager DEPARTMENT: Centre of Excellence REPORTING TO:Centre of Excellence Director REGION:South Africa ADDITIONAL INFO: Travel within South Africa and sometime MEA region will be required. PURPOSE OF POSITION The Customer Support Manager is a senior leadership role responsible for the strategic direction, operational performance, and continuous improvement of...
Description: 10bet looking for an experienced Customer Service Manager to set up and lead our customer service team in a fast-growing, well-established company in the online gaming world reporting to Head of Customer Support. Supervising the daily operations of the customer service teams, identifying and developing all culture, process and performance improvements and efficiencies for the...
A leading recruitment agency seeks an experienced Store Manager in Alberton, South Africa. The ideal candidate will oversee store operations while providing exemplary customer service through effective staff management and product showcasing. Applicants should have at least 5 years of retail management experience, proficiency in MS Office, and strong communication skills. The role demands...
In this role, your primary responsibilities will include: Responsibilities - Deliver post implementation training on our software to both new and existing clients when required - Managing, maintaining, and building existing client relationships - Lead point of contact for all customer account management matters - Providing solutions to new and existing clients - Analysing clients’ systems and...
A leading retail company seeks an Assistant Store Manager for its Boksburg location. The role involves supporting store operations, maximizing sales through exceptional customer service, and ensuring staff motivation. Ideal candidates will have at least 1 year of retail experience, a Grade 12 qualification, and financial management skills. This is a permanent position offering a competitive...
A leading retail company is seeking a dynamic Store Manager in Alberton, South Africa. The successful candidate will oversee store operations, ensuring exemplary customer service and efficient staff management. Responsibilities include scheduling tasks, maintaining bank balances, and preparing reports. Required qualifications include Grade 12/Matric and 5 years of retail management experience....
Duties & Responsibilities - Ensure that a complete unit tour is done daily and check that all is in order for your allocated airlines. - Ensure that a complete food tasting/Chef’s Table is done weekly on all major airline accounts for the different classes. - Ensure that a complete processing of flight check is done on all production steps: dishwash / equipment storage and packing / bondstore /...
We are a UK and SA based cloud telecoms business We are looking for talented sales staff to join our dynamic team selling into the UK market. Duties & Responsibilities Tasks will include: - Manage, Retain and Grow revenue in line with SCG’s growth targets against an assigned set of accounts. - Build and execute a contact strategy and plan for each partner based upon their requirements. -...
Overview PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product...
A leading multinational food and beverage company in South Africa seeks a Customer Support Associate to manage the lifecycle of customer orders within the supply chain. This role will oversee deliveries, ensure order accuracy, and engage proactively with customers. Essential qualifications include a Grade 12 education, a minimum of 2 years’ experience in supply chain operations, and extensive SAP...
A leading global snack and beverage company seeks a Customer Support Associate in Germiston, Gauteng. The role involves managing the full lifecycle of customer orders, ensuring accurate scheduling for deliveries, and maintaining transparent communication with customers. The ideal candidate should have Grade 12 or equivalent and extensive knowledge of SAP, along with basic data analysis skills....
Overview About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's...
A global leader in beverages and snacks is seeking a Customer Support Associate in Germiston, South Africa. The role involves managing the lifecycle of customer orders, ensuring timely deliveries, and facilitating communication across teams. Applicants should have a Grade 12 certificate, at least 2 years of experience in supply chain operations, and knowledge of FMCG products. This role offers an...