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Customer Support manager jobs in Gamagara
A leading multinational equipment provider in Northern Cape is seeking a Parts Planner responsible for ensuring optimal parts availability and inventory management. The ideal candidate will collaborate with customer managers and prepare parts lists for complex opportunities, requiring strong analytical and communication skills. This role is based onsite in Kathu and offers a dynamic work...
A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...
A leading crypto exchange in Johannesburg is seeking a customer service representative to manage client queries and provide timely resolutions. The ideal candidate will have prior experience in customer service, preferably in the financial or cryptocurrency sectors, along with strong communication skills. Responsibilities include assisting customers with account concerns and ensuring adherence to...
A leading equipment service provider in Northern Cape is seeking a skilled professional to manage service support operations. Key responsibilities include overseeing staff, providing technical support, managing the warranty process, and maintaining relationships with clients. The ideal candidate will have extensive experience in a similar role, proficiency in SAP and CRM systems, and strong...
A leading provider of open source software is seeking an Enterprise Customer Success Manager to onboard and support customers with a strong focus on cloud and data center technologies. The ideal candidate has at least 5 years of relevant experience in IT projects like Linux, cloud computing, and security. This remote role offers collaboration with diverse teams to enhance customer satisfaction...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
An innovative marketing agency is seeking a passionate individual to join their team as they drive growth in the home improvement sector. In this role, you'll facilitate a seamless onboarding experience for clients and build strong relationships to ensure their success. You'll thrive in a fully remote environment, working US hours while collaborating with a dynamic team. This is an exciting...
Description - - Target achievement. - Ensure that the current customers are serviced - according to predetermined schedules. - Update customer information according to company requirements. - Sales reports. - Territory development through networking and cold calls. - Payment collections and credit control. Requirements - - Minimum of 2 years sales experience in a relevant industry. -...
Overview ISTA Personnel Solutions SA is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based organizations. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are hiring! Our U.S.-based client connects...
A dynamic outsourcing firm in Cape Town is seeking Customer Service Advisors to join their team. Ideal candidates will possess strong communication and customer service skills, with a minimum of 1 year of experience in a BPO environment. Full training is offered, and employees will engage in a vibrant and supportive workplace. This is an entry-level, full-time role with a focus on team...
A financial services cooperative is seeking a Member Support Assistant in Kathu to handle office administration and customer engagement. The role involves managing front desk operations, handling inbound queries, resolving complaints, and maintaining office records. Candidates should have a Grade 12 qualification with Mathematics and Accounting, as well as 2 years' experience in office...
Client Support Specialist - Remote - Work From Home - Remote - Permanent - Full Time - Published: 1 day ago Introduction Family-Friendly Hours & Work from Home Fast-Growing Digital Marketing Leader In 2004, Steve Anson and Bill Esteb founded Vortala with a simple vision to help doctors grow their practice using the Internet. Today, our dedicated team of 85 marketing professionals serve...
A recruitment agency is seeking a Technical Support Specialist in Germiston, South Africa. The ideal candidate will have 2-3 years' experience in providing installations, support, and training for POS systems and fingerprint readers. Responsibilities include resolving hardware/software issues, managing support tickets, and maintaining documentation of changes and assets. The role requires strong...
Job Reference: CEN -LK-1 The primary purpose of this role is to provide Technical Sales Support for Aftermarket to customers in the region through site visits. Qualifications: - Grade 12 - A tertiary qualification in sales or a trade would be highly advantageous Experience: - At least 3 years' experience in a technical sales capacity - Virtual / Video conferencing etiquette - Intermediate MS...
Key Outputs - Proactively assess, clarify, and validate customer needs on an ongoing basis - Consult with key account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success. - Assist with quotes for parts, service, and equipment management solutions - Understand the full range of...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
A premier staffing agency is seeking a Technology Support Engineer in Cape Town, South Africa. This role focuses on providing outstanding customer service and managing IT support across various hardware and software environments. Candidates should have at least five years of experience in an IT Service Center/Help Desk, strong problem-solving skills, and familiarity with Microsoft SCCM, Remedy,...
A customer service company in Cape Town is seeking a dedicated Customer Advisor to manage back-office processes, correct account data, and support excellent customer service. The ideal candidate has at least 12 months in a technical or process-driven role, excellent communication skills, and a strong attention to detail. Join a diverse and inclusive workplace offering opportunities for growth and...
Introduction Family-Friendly Hours & Work from Home Fast-Growing Digital Marketing Leader In 2004, Steve Anson and Bill Esteb founded Vortala with a simple vision to help doctors grow their practice using the Internet. Today, our dedicated team of 85 marketing professionals serve thousands of healthcare practices worldwide. Busy doctors trust Vortala to manage their practice website and lead...
Member Support Assistant (Office Administration and Frontline Engagement) In support of the iMasFinance transformation strategy, preference will be given to candidates from the designated groups Job Purpose Provide effective and efficient office, administrative and customer functions in the membership support / client service department. Position is at the iMasFinance Kathu Branch. Job...