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Customer Support manager jobs in Fourways
A leading customer support organization in South Africa is seeking a highly organized Assist Support Customer Agent. This role involves overseeing daily reports, case management, and customer escalations while ensuring data accuracy. Candidates should have a Matric Certificate, a minimum of 2 years in a support role, and strong analytical skills, particularly in Excel. The ideal fit is...
Executive - Customer Enablement and Tactical Support - Sandton Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry‑leading performance across collections and recovery portfolios. This is a critical...
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A leading machinery manufacturing company is looking for an Aftermarket Manager based in Kempton Park, South Africa. This role requires a strategic leader to manage customer support functions and improve after-sales services. Candidates must possess a Bachelor’s degree in Engineering and 10 years of operational management experience. The position demands strong interpersonal skills and a...
JOB TITLE: Customer Support Manager DEPARTMENT: Centre of Excellence REPORTING TO:Centre of Excellence Director REGION:South Africa ADDITIONAL INFO: Travel within South Africa and sometime MEA region will be required. PURPOSE OF POSITION The Customer Support Manager is a senior leadership role responsible for the strategic direction, operational performance, and continuous improvement of...
Description: 10bet looking for an experienced Customer Service Manager to set up and lead our customer service team in a fast-growing, well-established company in the online gaming world reporting to Head of Customer Support. Supervising the daily operations of the customer service teams, identifying and developing all culture, process and performance improvements and efficiencies for the...
A global retail brand in Gauteng is looking for an Assistant Store Manager to support the Store Manager in creating great customer experiences and driving business success. This role involves building a culture of development within the team and advocating for positive community impacts through the Cotton On Group Foundation. The ideal candidate will have strong leadership skills, commercial...
Main job function The Customer Support Manager is responsible for leading and optimizing the Customer Support function to deliver a high-quality player experience across all channels. The role ensures compliance with iGaming regulations, responsible gambling requirements, and internal service standards, while driving team performance, efficiency, and customer satisfaction. Qualifications -...
Reference: NFR003359-JLo-1 Seeking a dynamic team player with an exceptional attitude to join our ranks! Duties & Responsibilities A car manufacturer is looking for a Financial Manager to join their finance department. As a Financial Manager, you will be responsible for the following: - Lead and supervise the Support Services team, overseeing all its functions. - Serve as a Bank Signatory...
In Short - Industry Call Centre Industry, IT & Internet, Wholesale & Retail Trade - Founded (not specified) Responsibilities - Ideal candidates must have 2‑3 years of experience in retail or supply chain operations, project management and/or customer support. - Manage collaborative and cohesive relationships between internal and external customers. - Lead and manage a team to ensure daily...
Who Are We? 1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey. We hire amazing people from across South Africa, making our diverse group of team members, called N48Xers, a force to be reckoned with. Learn more about our people brand by watching our culture...
A leading software solutions provider is seeking a Support Analyst in Johannesburg. The role involves efficiently managing customer calls, resolving issues, and maintaining high service standards. The ideal candidate should have knowledge of retail application software and SQL databases, along with strong customer service skills. This position supports a hybrid work environment, combining...
A leading customer service company in Johannesburg is hiring a Customer Service Representative to support a US campaign. The role requires a minimum of 12 months in customer service or tech support, with excellent verbal communication in English. You will manage escalated cases and provide exceptional customer experiences. The position offers a monthly salary of R9,524 and additional bonuses,...
A recruitment firm in South Africa is seeking a Customer Service Representative to manage customer transactions and feedback. Key responsibilities include developing positive customer relationships and providing professional support. The ideal candidate will have a Grade 12 qualification, excellent communication skills, and a customer-focused approach. Experience in a customer service environment...
A leading recruitment agency is seeking an experienced Customer Support Manager to optimize the customer support function for high-quality service delivery. The role includes managing day-to-day operations, overseeing compliance with iGaming regulations, and driving team performance. Ideal candidates will have 3-5 years in iGaming support, with experience in managing teams and delivering superior...
We are seeking a highly organized and detail-orientated Assist Support Customer Agent to oversee and monitor daily reports, case management processes, customer escalations, and data accuracy across key departments and partner service providers. This role requires strong analytical capabilities, process ownership, and effective communication across teams to ensure operational excellence and...
A next-generation SaaS Technology Business is looking for a Customer Support Specialist in Johannesburg to provide timely assistance and guide users through product features. Responsibilities include responding to inquiries, troubleshooting issues, and enhancing customer satisfaction. Ideal candidates should hold a degree in Information Technology or Telecommunications and possess strong...
A leading retail brand in Randburg is seeking a Department Manager to support the Store Manager and drive business outcomes. The role involves fostering a culture of development, ensuring operational excellence, and advocating for the company’s charitable initiatives. Ideal candidates will have strong leadership skills and a commercial mindset to enhance customer experiences. This position...
Seeking a Financial Manager Reference: NFR003359-JLo-1 We are looking for a dynamic team player with an exceptional attitude to join our finance department. Duties & Responsibilities A car manufacturer is seeking a Financial Manager. As a Financial Manager, you will be responsible for the following: - Lead and supervise the Support Services team, overseeing all its functions. - Serve as a...
A progressive SaaS technology company is seeking a dedicated individual for a customer support role in Johannesburg. The incumbent will assist customers by resolving issues, guiding them through product features, and ensuring satisfaction. Candidates should hold a degree or diploma in Information Technology or Telecommunications, possess strong problem-solving skills, and be adept at...