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Customer Support manager jobs in Edenvale
A leading machinery manufacturing company is looking for an Aftermarket Manager based in Kempton Park, South Africa. This role requires a strategic leader to manage customer support functions and improve after-sales services. Candidates must possess a Bachelor’s degree in Engineering and 10 years of operational management experience. The position demands strong interpersonal skills and a...
A logistics staffing firm is seeking a Customer Service Call Centre Representative in Kempton Park, South Africa. The role involves managing customer inquiries, solving potential issues, and ensuring smooth logistics operations. Candidates should have a high school diploma, 3–6 years of customer service experience, and knowledge of logistics processes. Strong communication skills and the ability...
A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...
A leading crypto exchange in Johannesburg is seeking a customer service representative to manage client queries and provide timely resolutions. The ideal candidate will have prior experience in customer service, preferably in the financial or cryptocurrency sectors, along with strong communication skills. Responsibilities include assisting customers with account concerns and ensuring adherence to...
How will you CONTRIBUTE and GROW? Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance). - Field and handle incoming Customer Tech Support Requests and Complaint Calls calling customers back to assist and resolve each ticket logged. Ensuring...
This role forms part of our state-of-the-art Distribution Centre, employing first class technology, and is an African first for workwear. A Customisation facility has been built as part of our Distribution Centre and is geared to serve our customers with high quality customised garments, quickly and efficiently. The customisation facility consists of embroidery, screen printing, digital printing,...
A leading customer support organization in South Africa is seeking a highly organized Assist Support Customer Agent. This role involves overseeing daily reports, case management, and customer escalations while ensuring data accuracy. Candidates should have a Matric Certificate, a minimum of 2 years in a support role, and strong analytical skills, particularly in Excel. The ideal fit is...
JOB TITLE: Customer Support Manager DEPARTMENT: Centre of Excellence REPORTING TO:Centre of Excellence Director REGION:South Africa ADDITIONAL INFO: Travel within South Africa and sometime MEA region will be required. PURPOSE OF POSITION The Customer Support Manager is a senior leadership role responsible for the strategic direction, operational performance, and continuous improvement of...
Description: 10bet looking for an experienced Customer Service Manager to set up and lead our customer service team in a fast-growing, well-established company in the online gaming world reporting to Head of Customer Support. Supervising the daily operations of the customer service teams, identifying and developing all culture, process and performance improvements and efficiencies for the...
A leading provider of open source software is seeking an Enterprise Customer Success Manager to onboard and support customers with a strong focus on cloud and data center technologies. The ideal candidate has at least 5 years of relevant experience in IT projects like Linux, cloud computing, and security. This remote role offers collaboration with diverse teams to enhance customer satisfaction...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
Degree in related field Customs experience on tariffs and regulations and legislation International courier experience of large Express Multinational Experience of change management and Project management methodologies Good working knowledge Customs exercise Experience of airside operations 5-year middle / senior management experience in a class leading organization
An innovative marketing agency is seeking a passionate individual to join their team as they drive growth in the home improvement sector. In this role, you'll facilitate a seamless onboarding experience for clients and build strong relationships to ensure their success. You'll thrive in a fully remote environment, working US hours while collaborating with a dynamic team. This is an exciting...
Customs Affairs Operations Manager Sector: Logistics | Express & International Trade | Aviation | Supply Chain Location : OR Tambo International Airport (Gateway Office) Nature of Role: Permanent | Full-time | Management Level: Senior Operations Leadership Role Context 3L Consulting is recruiting on behalf of a leading global express logistics and international trade organisation operating...
KEY RESPONSIBILITIES:The incumbent is responsible to improve the operational efficiency which includes but not limited to the following: - Implementation of systems in line with the business of the company, - Handover of these systems to the team for effective managing and monitoring, - Monitoring of these systems and keeping up to date with the technologies. - Provide support systems in order...
Job Title: Customer Services Consultant Company: Korean Motor Spares Job Type: Full-time, On-site About Us Korean Motor Spares, established in 1996, is one of South Africa’s leading importers and distributors of Hyundai, Kia, Daewoo and Ssangyong spare parts. With branches nationwide, we pride ourselves on supplying high-quality parts, excellent customer service and maintaining strong...
Executive - Customer Enablement and Tactical Support - Sandton Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry‑leading performance across collections and recovery portfolios. This is a critical...
Our leading client in the FMCG industry is looking for a Customer Analyst for a 6-month contract to provide analytical support to sales and marketing executive. Work with large customer related and sales performance data sets and deliver insights relating to trends, patterns, intelligence etc Create dashboards on Power BI and pivot tables, graphs and formulas (macros an advantage). This role is...
Shipping Customer Service Supervisor Skills and Qualifications: - Strong communication skills both verbal and written to interact with customers and internal teams. - Problem-solving skills to effectively address and resolve customer issues. - Organizational skills to manage multiple tasks and maintain accurate records. - Knowledge of shipping and logistics processes to understand the various...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...