Customer Success Manager jobs in Parow

Customer Success ManagerHybrid role based in Durbanville, Cape TownR50,000 per monthThe CompanyJoin a fast-growing software company where customers really matter. They build products people rely on, and they need someone to make sure those people feel supported, heard, and looked after.The RoleWe’re looking for a strong people leader to take the reins of the support function. You’ll lead a team...

The Digital Customer Success Coordinator ( fixed term contract ) will be responsible for account management, first-and-second line query support and administrative tasks across the customer success journey in its entirety. In addition, the successful candidate will need to provide training, be a CRM and process enthusiast, actively engaged with internal and external stakeholders, striving toward...

JOBJACK is seeking a dynamic, growth-oriented Head of Sales & Customer Success to take charge of our revenue-generating functions. This leader will be primarily focused on new business acquisition and building scalable growth strategies, while also ensuring a strong customer success framework for upsells and retention.This role requires a hands-on sales leader who is comfortable closing deals...

Customer Success Manager Hybrid (Home & Office) based in Cape Town Full-time 08h00 17:00 (Monday to Friday) As a Customer Success Manager (CSM), you will be the trusted advisor and main point of contact for our clients post-implementation. Monitor customer health, identify potential issues, and proactively address challenges to ensure a positive customer experience and reduce churn. Your...

Empower creators. Champion their success. Scale impact. 💥 We’re Passion.io - and we’re on a mission to make the world more confident and passionate. Our app-building platform helps 15,000+ Creators share their brilliance with over200,000 users (and counting!) worldwide. We're now looking for a Customer Success Manager who’s obsessed with outcomes, retention, and making creators feel like they’ve...

Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference, including weekends and US holidays during peak seasons) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About...

Company Description: ApprovalMax is award-winning B2B software used by businesses around the world to approve bills and expenses. It streamlines the approval process for decision-makers by replacing paper and email approvals with automated workflows. ApprovalMax integrates with platforms such as Xero, QuickBooks Online, and Oracle NetSuite to unlock powerful efficiencies for approvers and...

Customer Success Manager (German Speaker) Department: Customer Success Location: Remote (DE based) or in one of our office locations (Lisbon, Breda or Cape Town) Contract Type: Full-time (12-month freelance contract, with a view to permanent) Language Requirement: Fluent German (native speaker) About RoomRaccoon RoomRaccoon is an award-winning, all-in-one hotel management system (HMS) on a...

A rapidly growing South African-based fintech start-up is building Africas most equitable consumer payments platform experience for consumers and merchants. Their mission is to empower consumers and merchants by providing flexible payment solutions that are easy to use, safe, and transparent. They are dedicated to transforming the payment landscape and are looking for passionate individuals to...

Salary and Benefits Basic - R25k - R30k pm + commission Medical Aid | Group Risk | Funeral Policy | Access to the Planet Fitness Gym | Staff Meals x 3 Daily Probation Period - 6 months (Benefits listed above activate after 3 months) Job Summary:Key Responsibilities:Build and maintain strong relationships with clients through regular communication and exceptional customer serviceUnderstand...

Job Summary: The Junior Customer Success Manager is an entry-level role for individuals with a passion for customer satisfaction and a desire to grow within the field of customer success. This position involves supporting more experienced CSMs, interacting with clients, and contributing to the overall success and retention of customers. The Junior CSM will assist in onboarding, engagement, and...

Overview of Role Home Assist is seeking an experienced Customer Success Manager to lead and elevate the Customer Success Team. This team interfaces directly with insurers, brokers, plumbers, and homeowners across various communication channels. We’re looking for a leader who understands the technicalities of construction, claims, and customer service — and can bring operational clarity,...

Senior Customer Success Manager: - Remote | EST Hours (Mon-Fri, 9AM-6PM) | Full-Time | Reports to Executive Leadership_ Are you a strategic, people-centric leader ready to elevate the customer journey from start to scale? We’re hiring a Senior Customer Success Manager to champion long-term relationships and drive meaningful outcomes for our clients in a fast-paced, content-driven...

SEIDOR Networks is a rapidly growing business servicing Cloud and Managed Services customers across the globe. We employ ambitious, motivated people who have a desire to grow personally and professionally. We have an excellent track record of employee retention, achieved through continually challenging ambitious, motivated, and talented people who are willing to skill-up and grow within the...

Who are Heidi Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are...

Company DescriptionNielsenIQ Activate is our newly acquired loyalty, personalisation & retail media solution, enabling to create a new success model between retailers, their shoppers and their suppliers.In this role, you will support your client define and execute their promotion personalisation strategy end-to-end in the spirit of strong insight-to-value measurement.You will work with other team...

Job Description Key Responsibilities Operational Management - Oversee daily customer support operations across live chat, email, and calls. - Ensure adherence to service level agreements (SLAs), response times, and quality standards. - Manage escalations and ensure timely resolution of complex customer issues. - Coordinate with internal departments such as Payments, Risk, Trading, IT, or...

Customer Success Specialist Drive adoption, value and retention across a growing SaaS customer base Remote | Healthtech SaaS | R23 000 per month About Our Client Our client is a fast-growing SaaS business operating at the intersection of technology and health and wellbeing. Focused on delivering measurable outcomes for their clients, they combine a structured, process-led approach with the...

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Customer Success Specialist Full-Time · Remote (U.S. Eastern Time Hours) About the Role In this role, you’ll lead client relationships from onboarding through renewal. You’ll serve as the main point of contact, guiding clients through all processes. Your ability to communicate clearly,...

Job Title:Head of Customer Success Location:Remote (Global) Company:Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and...