Customer Service Operations Manager jobs in Soweto

Your Role The Customer Service Team Lead is responsible for leading, managing, and developing a team of Customer Service Representatives within an assigned territory. The role ensures high-quality service delivery, operational efficiency, and compliance with standard operating procedures while driving continuous improvement in customer experience, team performance, and internal processes. This...

Our client in Isando is seeking a Shipping Customer Service Supervisor to manage customer interactions, resolve shipping issues, and coordinate with teams to ensure timely deliveries. Requirements: - Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field. - Minimum of 3–5 years of experience in customer service, shipping, or logistics, with at least...

International Operations Specialist Location: Johannesburg Employment Type: Full-Time | Shift-Based | 24/7 Operations Be the Calm in the Crisis. Deliver Global Assistance That Matters. Looking for a dynamic International Operations Specialist to join the Johannesburg Assistance Centre. If you thrive in high-pressure environments, have a passion for helping others, and want to be part of a...

Description We are looking for a talented Service Manager - Gauteng and Northwest to join our team specializing in Service for our Distribution Business Unit in Johannesburg, Gauteng, South Africa. In this role, you will make an impact in the following ways: - Manages all operations including service staff and supervisors; resolves most complex business problems for those on the team. -...

Advert reference: uj_ Advert status: Online Apply by: 6 February 2026 Position Summary Industry: Education & Training Job category: Education and Training Campus: Doornfontein Campus Contract: Permanent Remuneration: Market Related EE position: EE Level: Senior Introduction The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy...

Service Desk Manager | Gauteng – (On-site) We're currently partnering with a well-established, ICT Solutions Company, who is looking to hire a Service Desk Manager to take full ownership of its Service Desk operation. This is a strategic, hands-on leadership role suited to someone who enjoys running a disciplined, ITIL-aligned Service Desk while still being closely involved in operational...

About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...

A client in the liquor industry is seeking an experienced Warehouse Manager based in Soweto. The role involves managing the warehouse operations, including distribution, stock management, and ensuring high standards of customer service. The ideal candidate will need operational management experience, a driver's license, and retail experience, particularly in liquor. This position is pivotal for...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide...

Job Description Key Performance Outputs Responsibilities The successful candidate will be reporting to the Senior Manager Applications and Electronics and will be responsible for but not limited to the following: - Monitor all events that occur in the Airport Applications and Electronic Systems environment to allow normal operations and detect and resolve or escalate exception conditions. -...

Description Key Performance Outputs The successful candidate will be reporting to the Senior Manager Applications and Electronics and will be responsible for but not limited to the following: - Monitor all events that occur in the Airport Applications and Electronic Systems environment to allow normal operations and detect and resolve or escalate exception conditions. - Responsible for the...

At PwC's South Africa Technology & Innovation Centre (SATIC), a hub for technological advancement and innovative solutions, the Senior Manager, Business Service L&D for the UK territory is responsible for leading the senior stakeholder engagements and daily operations of the Learning & Development practice, this role involves managing a diverse team and fostering an inclusive, engaging culture....

Now Hiring | Manager: Client Service & Investment Operations Sandton, Johannesburg Are you a seasoned operations leader with deep exposure to client onboarding, investment operations, and private client service within a wealth, stockbroking, or asset management environment? We are supporting a leading Wealth and Securities business in appointing a Manager: Client Service & Investment...

Job Purpose ** The Operations Duty Manager is responsible for the monitoring, management and delivery of the customer experience and product offerings by internal employees, business ** partners and concessionaires across the business unit operation ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, client ** disputes / queries are resolved...

Apply here JHB/CT (Hybrid) About the Role: We are seeking a highly skilled and self-motivated Revenue Operations Manager (CS Ops) to join our cross-functional RevOps team at Playroll. This team operates across the organization to streamline processes, identify inefficiencies and implement innovative solutions that fuel revenue growth. This role will focus on optimizing customer onboarding...

The Operations Manager is responsible for overseeing and optimising the day-to-day operations of assigned restaurants or franchise units to ensure consistent delivery of brand standards, operational efficiency, profitability, and exceptional customer experience in line with company and Spur Corporation–style franchise requirements. Key ResponsibilitiesOperational Excellence - Oversee daily...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Key Responsibilities Regulatory & Compliance Management - Ensure full legal and regulatory compliance across Customs, SARS, CAA, OHASA, Civil Aviation, Labour and other relevant authorities. - Guarantee compliance with the Customs Act for all imports, exports and transit shipments. - Manage accurate, timely customs entries while maintaining highâquality output to minimise penalties. - Ensure...

International Operations Specialist Location: Johannesburg Employment Type: Full-Time | Shift-Based | 24/7 Operations Be the Calm in the Crisis. Deliver Global Assistance That Matters. Looking for a dynamic International Operations Specialist to join the Johannesburg Assistance Centre. If you thrive in high-pressure environments, have a passion for helping others, and want to be part of a...

Restaurant Operations Manager – Hospitalities Fixed term contract About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to...