Customer Service Operations Manager jobs in Stellenbosch

This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...

Please note that M3 is hiring on behalf of another company. Pay@, a leading payment aggregator and provider of secure payment solutions is looking for a Network Customer Relationship Manager to join their growing team, either based in Stellenbosch OR Johannesburg . This role is responsible for managing and expanding relationships with digital & banking payment networks to enhance service...

Apply now » Date: 15 Dec 2025 Location: Stellenbosch, Western Cape, ZA Company: BCXP Business unit, Department, Reporting Business Unit Operate Department Service Integration Management (SIM) Job grade/level S5 Core Description The Specialist in Service Integration Management is responsible for overseeing the delivery of services to high and medium touch customers, ensuring high quality,...

Business unit, Department, Reporting Business Unit Operate Department Service Integration Management (SIM) Job grade/level S5 Core Description The Specialist in Service Integration Management is responsible for overseeing the delivery of services to high and medium touch customers, ensuring high quality, efficiency, and customer satisfaction. This role involves collaborating with internal...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...

A leading retail company in Stellenbosch seeks a dedicated Store Manager to oversee the store operations, ensuring financial performance and excellence in customer service. The ideal candidate will have at least 5 years of experience in retail/FMCG management, strong financial acumen, and a proven track record in leading diverse teams. This permanent contract offers a market-related remuneration...

Job Overview We are seeking a dynamic and results-driven Managed Services Business Development Manager (BDM) to join our Western Cape team. This role focuses on identifying and securing new business opportunities and leveraging them to introduce and sell our managed services portfolio . The ideal candidate will have strong business acumen , a proven track record in managed services sales, and...

ROLE OVERVIEW The Operations Manager - New Market Entry and Expansion is responsible for leading Hungry Lion's operational expansion into new African territories. This role ensures each new market launches with strong operational foundations, local capability, and brand-consistent execution from Day 1. The role bridges expansion strategy, operations readiness, cross-functional coordination, and...

Position Overview: The Restaurant Operations and Administration Manager oversees daily operations and administrative tasks, ensuring efficient workflows, exceptional service, and compliance with standards. Key Responsibilities: - Supervise daily restaurant operations and inventory management. - Manage administrative tasks. - Handle guest feedback and ensure a positive dining experience. Skills...

ROLE OVERVIEW The Operations Manager - New Market Entry and Expansion is responsible for leading Hungry Lion’s operational expansion into new African territories. This role ensures each new market launches with strong operational foundations, local capability, and brand-consistent execution from Day 1. The role bridges expansion strategy, operations readiness, cross-functional coordination, and...

Job Overview - Application Deadline: 3 January 2026 - Job Location: Somerset West, Western Cape - Job Title: Sales Customer Service Manager - Education Level: Diploma - Job Level: Management - Minimum Experience: 5- 7 Years Sales Customer Service Manager – Somerset West. Are you a focused, driven manager who leads by example and can turn around and uplift the standard of underperforming...

Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...

We need a highly organised, proactive, and people-oriented professional who thrives in a multi-country environment. Someone who enjoys being the trusted point of contact for both clients and employees, while ensuring everything runs compliantly and smoothly behind the scenes? EOR in Africa is looking for a Customer Success Consultant to manage HR and administrative matters for outsourced...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

Job Title:Customer Care Agent Location:Hybrid (Western Cape -South Africa)Department:Company Overview:Urang Property Management Limited is a London-based property management agency overseeing more than 10,000 residential units across the city and its surrounding areas. To support our growing portfolio, we have built a strong in-house support team, including customer care specialists.Most of our...

Duties/Pligte - Ensuring that all administration regarding individual memberships, - Maties Sport and international athletes and teams, as well as visiting sport groups, are completed effectively and timeously; - Receiving and reconciling own cash on a daily basis and completing daily cash-ups as per Standard Operating Procedures; - Completing month-end reports from time to time as and when...

The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience. This role is critical in...

ROLE OVERVIEW We are recruiting an experienced and commercially driven National Operations Manager to oversee approximately 150 quick-service restaurants, with plans to expand this number to 300 within the next 3 years. The incumbent will work closely with Heads of Departments and will report directly to the CEO. KRAs- Strategic Guidance: Provide strategic direction for the development and...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...