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Customer Service Operations Manager jobs in Fourways
Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...
Customer Service Fixed Term Contract Position 2-month Contract based in Randburg** To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main...
International Operations Specialist Location: Johannesburg Employment Type: Full-Time | Shift-Based | 24/7 Operations Be the Calm in the Crisis. Deliver Global Assistance That Matters. Looking for a dynamic International Operations Specialist to join the Johannesburg Assistance Centre. If you thrive in high-pressure environments, have a passion for helping others, and want to be part of a...
Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order...
Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...
As a Customer Operations Manager at the Group level, you will be responsible for leading C-Level engagement and defining and executing the group delivery strategy. Your role will ensure seamless execution across affiliates while benchmarking and aligning costs and delivery strategies. You will also oversee all financials related to the Customer Unit. Key Responsibilities: Lead proactive business...
Degree in related field Customs experience on tariffs and regulations and legislation International courier experience of large Express Multinational Experience of change management and Project management methodologies Good working knowledge Customs exercise Experience of airside operations 5-year middle / senior management experience in a class leading organization
KEY RESPONSIBILITIES:The incumbent is responsible to improve the operational efficiency which includes but not limited to the following: - Implementation of systems in line with the business of the company, - Handover of these systems to the team for effective managing and monitoring, - Monitoring of these systems and keeping up to date with the technologies. - Provide support systems in order...
Overview Hire Resolve’s client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with clients. Responsibilities: Manage a...
Job Overview:- Application Deadline: 3 January 2026- Job Location: Johannesburg, Gauteng- Job Title: Sales Customer Service Manager- Education Level: Diploma- Job Level: Management- Minimum Experience: 5- 7 YearsSales Customer Service Manager required in Johannesburg.:Are you a proactive, results-driven leader with a passion for elevating customer service standards and transforming...
Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to...
Careers that Change Lives By joining Customer Care & Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world. Working in CCOO means being close to our customers and critical people inside hospitals, (nurses, physicians, procurement departments, suppliers, national...
Job PurposeWe are seeking a proactive and analytical CIC Manager: Customer Accounts to support financial decision-making through accurate reporting, customer account management, financial control, and process improvement. The role involves managing credit processes, account queries, and ensuring customer satisfaction through efficient service delivery.Key ResponsibilitiesCustomer & Account...
Purpose of the roleTo contribute to the success of the store through providing relevant, accurate information to customers, resolving customer queries to the best of your abilities ensuring that customers are always satisfied.Main responsibilities- Contribute to the success of the company through excellent customer service- Act as a host/hostess to customers who visit the business premises-...
Job Description: Representing the organization in service contract negotiations and onboarding discussions. Overseeing service and project execution from inception to delivery. Developing and implementing operational strategies aligned with the organization's goals. Preparing monthly and quarterly operational performance reports. Ensuring adherence to industry regulations, government tender...
Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary The Operations Manager oversees the full...
One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...
Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...
Division- Engineering- Company- Krones Southern Africa (Pty) Ltd- Location- Randburg, South Afrika- Join as- Professionals- Worktime- Full-time Krones Southern African is located in Northriding Johannesburg, and is a subsidiary of Krones AG in Neutrabling Germany, a major German company internationally recognised as the world leader in the design and manufacturing of high-speed equipment for the...
International Operations Specialist Location: Johannesburg Employment Type: Full-Time | Shift-Based | 24/7 Operations Be the Calm in the Crisis. Deliver Global Assistance That Matters. Looking for a dynamic International Operations Specialist to join the Johannesburg Assistance Centre. If you thrive in high-pressure environments, have a passion for helping others, and want to be part of a...