customer operations manager jobs in Fourways

To maintain and execute collection strategies in line with set standards and policies. To integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customers immediate and future needs. Enhance ISO standards and procedures to ensure continuous improvement using First...

Sector: Logistics | Express & International Trade | Aviation | Supply Chain Location: OR Tambo International Airport (Gateway Office) Nature of Role: Permanent | Full-time | Management Level: Senior Operations Leadership Role Context 3L Consulting is recruiting on behalf of a leading global express logistics and international trade organisation operating within a highly regulated aviation...

A national retailer is seeking an experienced Assistant Manager for their store in Johannesburg. The ideal candidate will have at least 2 years of retail management experience and possess strong leadership, accounting, and administrative skills. Responsibilities include managing the store's business plan, driving customer loyalty programs, and ensuring compliance with safety regulations. This...

Degree in related field Customs experience on tariffs and regulations and legislation International courier experience of large Express Multinational Experience of change management and Project management methodologies Good working knowledge Customs exercise Experience of airside operations 5-year middle / senior management experience in a class leading organization

A leading retail brand in Randburg is seeking a Department Manager to support the Store Manager and drive business outcomes. The role involves fostering a culture of development, ensuring operational excellence, and advocating for the company’s charitable initiatives. Ideal candidates will have strong leadership skills and a commercial mindset to enhance customer experiences. This position...

As a Customer Operations Manager at the Group level, you will be responsible for leading C-Level engagement and defining and executing the group delivery strategy. Your role will ensure seamless execution across affiliates while benchmarking and aligning costs and delivery strategies. You will also oversee all financials related to the Customer Unit. Key Responsibilities: Lead proactive business...

Careers that Change Lives By joining Customer Care & Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world. Working in CCOO means being close to our customers and critical people inside hospitals, (nurses, physicians, procurement departments, suppliers, national...

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Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

Main job function The Customer Support Manager is responsible for leading and optimizing the Customer Support function to deliver a high-quality player experience across all channels. The role ensures compliance with iGaming regulations, responsible gambling requirements, and internal service standards, while driving team performance, efficiency, and customer satisfaction. Qualifications -...

A leading provider of open source software is seeking an Enterprise Customer Success Manager to onboard and support customers with a strong focus on cloud and data center technologies. The ideal candidate has at least 5 years of relevant experience in IT projects like Linux, cloud computing, and security. This remote role offers collaboration with diverse teams to enhance customer satisfaction...

A leading customer support organization in South Africa is seeking a highly organized Assist Support Customer Agent. This role involves overseeing daily reports, case management, and customer escalations while ensuring data accuracy. Candidates should have a Matric Certificate, a minimum of 2 years in a support role, and strong analytical skills, particularly in Excel. The ideal fit is...

An innovative marketing agency is seeking a passionate individual to join their team as they drive growth in the home improvement sector. In this role, you'll facilitate a seamless onboarding experience for clients and build strong relationships to ensure their success. You'll thrive in a fully remote environment, working US hours while collaborating with a dynamic team. This is an exciting...

A leading dental practice in Randburg is looking for an experienced Dental Practice Manager to oversee daily operations and manage patient care. The ideal candidate will have at least 3 years of experience, excellent leadership and communication skills, and a strong background in dental billing systems like GoodX. This hands-on role includes front-desk management and ensuring high-standard...

Reference: NFP013956-SHb-1 We are a leading financial institution dedicated to providing bespoke wealth management solutions to our diverse clientele. As part of our commitment to maintaining the highest standards of risk management, we are seeking a dynamic and experienced Operational Risk Manager to join our team. Duties & Responsibilities With a focus on innovation, integrity, and...

Key Responsibilities: Production & Operations - Plan, coordinate, and manage all factory operations including production, packaging, warehousing, and logistics. - Implement production schedules to meet customer demand while minimizing downtime and waste. - Drive continuous improvement initiatives for efficiency, yield, and cost-effectiveness. Quality & Compliance - Ensure strict adherence to...

Customs Affairs Operations Manager Sector: Logistics | Express & International Trade | Aviation | Supply Chain Location : OR Tambo International Airport (Gateway Office) Nature of Role: Permanent | Full-time | Management Level: Senior Operations Leadership Role Context 3L Consulting is recruiting on behalf of a leading global express logistics and international trade organisation operating...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

Reference: NFP013956-SHb-1 We are a leading financial institution dedicated to providing bespoke wealth management solutions to our diverse clientele. As part of our commitment to maintaining the highest standards of risk management, we are seeking a dynamic and experienced Operational Risk Manager to join our team. Duties & Responsibilities With a focus on innovation, integrity, and...

A global retail brand in Gauteng is looking for an Assistant Store Manager to support the Store Manager in creating great customer experiences and driving business success. This role involves building a culture of development within the team and advocating for positive community impacts through the Cotton On Group Foundation. The ideal candidate will have strong leadership skills, commercial...