Customer Service Analyst jobs in Durban

Job Description A great opportunity has become available for a Customer Service Analyst at a reputable company in Durban! Requirements •Degree in Logistics/Supply Chain Management •3 - 5 years’ experience in a similar role •Experience in FMCG industry is essential •SAP experience essential Correspondence will only be conducted with short listed candidates. Should you not hear from us...

About the job Customer Data Analyst - CRM Key purpose: An experienced CRM (Customer Relations Marketing) Manager to head up the implementation of Microsoft Dynamics Software across the Group is sought by a leading hospitality group. The individual should have minimum 5 years related experience and be able to liaise with various department Managers to structure campaigns and communications...

A Retail Company in Durban is seeking an experienced Branch Manager to oversee daily operations, ensure customer satisfaction, and drive store profitability. The ideal candidate will have 3-5 years of management experience in the retail sector and a Grade 12 qualification, while a diploma in management or business is advantageous. Responsibilities include sales and stock management, staff...

A leading contact center in Durban is seeking a dedicated leader to drive operational performance by guiding agents towards achieving daily and weekly targets. Responsibilities include resolving workplace disputes, maintaining service levels, and coaching team members to enhance productivity and quality. The ideal candidate will foster a high-quality work environment that promotes engagement and...

About the Role Join a people-first, international organisation where diversity is valued and individuality is celebrated. With teams operating across multiple countries, we offer a supportive, inclusive, and collaborative work environment that prioritises employee well-being, professional development, and long-term career growth. This is an on-site position based at our Durban North Coast...

Job Description Do you have a passion for travel and a talent for delivering a consistent celebrity service? If so, we would love to have you on our team as a Customer Service Advisor. As a Customer Operations Advisor, you will be handling inquiries via phone, live chat, social media, and email. You will work in a fast‑paced contact centre environment, where we want you to be truly passionate...

A leading customer service firm in Durban is seeking a National Customer Service Center Manager to oversee call center operations. The successful candidate will be responsible for managing performance, budgeting, and staff development. Required qualifications include at least 7 years of call centre experience and a degree in management or business. Strong leadership skills and a commitment to...

Customer Service Representative | Discovery Careers Full Time Durban, South Africa Posted 7 days ago 200500 ZAR / YearDiscovery Limited Disclaimer: This job listing is for informational purposes only and is not posted or endorsed by the official hiring organisation. For the most accurate and up-to-date details, please visit the official careers page.Discovery is a leading company in South Africa,...

A leading recruitment firm seeks a National Customer Services Centre Manager in Durban. This role involves overseeing client relationship management, driving business development, and ensuring efficient operations within the call center. Candidates should have over 7 years of call center experience, with at least 3 years in a supervisory role, and a degree in management or business administration...

A global religious organization is seeking a Store Clerk Lead in Durban. This part-time role involves directing store operations, providing excellent customer service, and managing inventory. The ideal candidate must be an endorsed member of the church with relevant educational background and experience in retail or customer service. Strong leadership and interpersonal skills are essential for...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world‑class service and making a meaningful impact with every interaction. Perks & Benefits - Annual performance‑based increases - Paid time off - Health and dental insurance or a monthly health stipend - Holiday bonuses - Permanent work‑from‑home setup -...

A leading recruitment agency seeks a Customer Service Manager in Durban to establish and lead a national Customer Service function. This role involves transforming and standardizing service practices, enhancing customer satisfaction, and managing a high-performing team. Ideal candidates will have proven leadership experience in customer service or logistics and strong change management skills....

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...

Customer Care & Service Administrator (Mobeni, KZN) Job Openings Customer Care & Service Administrator (Mobeni, KZN) About the job Customer Care & Service Administrator (Mobeni, KZN) KEY RESPONSIBILES - Order processing and order confirmations - Preparation of documentation for customers, e.g. Proforma Invoices and Sales Order Reports - Order tracking and order book control - Daily...

Customer Services and Sales Executive – Remote – SA Hours Our Australian client is a leader in youth wellbeing and family education. With exciting growth underway, they’re looking for a driven Customer Service & Sales Executive to handle enquiries, convert warm leads, and support families through the booking process. This full-time role works closely with operations and marketing to ensure every...

About the job National Customer Services Centre Manager National CSC Manager MinimumRequirements: - Matric (Grade 12) - A degree in management, business administration and/or marketingdiploma in Contact Centre Management is advantageous but not mandatory - Valid Code EB driver's license - A minimum of 7 years of call center experience, with at least 3 years at thesupervisor/management level -...

A leading hospitality group seeks a Customer Data Analyst to lead the implementation of Microsoft Dynamics Software. Ideal candidates will have at least 5 years of experience in customer relations marketing, strong problem-solving skills, and the ability to communicate effectively across various departments. Responsibilities include developing customer journey plans, addressing concerns, and...

German-Speaking Customer Service Advisor – Reta... Join a people-first, international organisation where diversity is valued and individuality is celebrated. With teams operating multiple countries, we offer a supportive, inclusive, and collaborative work environment that prioritises employee well‑being, professional development, and long‑term career growth. This is an on‑site position based at...

A customer service-focused company in Durban is seeking a Customer Operations Specialist to provide high-quality operational support in a fast-paced environment. The role involves managing customer inquiries, processing requests, and ensuring adherence to service standards. The ideal candidate should have strong communication skills, attention to detail, and at least one year of customer service...