Customer Retention Manager jobs in Franschhoek

This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...

A prominent retail company is seeking a Store Manager in Paarl, Western Cape. The role involves leading store operations, maximizing financial performance, and ensuring a high standard of customer service. Candidates should possess a strong retail background, relevant management experience, and the ability to drive sales. With a commitment to developing staff and maintaining strong stakeholder...

A leading retail company seeks a Retail Store Manager in Paarl, Western Cape. This role is crucial for managing store operations, optimizing profits, and ensuring outstanding customer service. Responsibilities include inventory management, staff training, and maintaining high standards of cleanliness and safety. Candidates should have a minimum of 5 years’ experience in retail management, strong...

Reference: 8062 SJConsultant:Sone Johnson- Your responsibilities will include capturing data from their existing provider using Excel, ensuring their smooth setup, and providing training to help them navigate the platform.- The Customer Relationship Manager is responsible for engaging with clients by building and preserving trusting relationships.- Responsible for helping new customers get up and...

Franschhoek, South Africa | Posted on 28/10/2025 A well-established and respected winery with a proud heritage and a growing presence across their vineyard, cellar, and hospitality operations is looking to appoint a Tasting Room & Wine Club Manager for a permanent, fully on-site role based in Franschhoek . This prestigious Wine Estate is renowned for its award-winning wines, exceptional guest...

Position OverviewWe are seeking an experienced and passionate Tasting Room & Wine Club Manager to lead the guest experience and drive direct wine sales at our award-winning Wine Estate. This role combines leadership, hospitality excellence, and data-driven management to ensure that every guest interaction reflects the quality and character of our wines.Key Responsibilities- Lead the day-to-day...

Overview Join TalentPop App as a Customer and Sales Engagement Specialist! At TalentPop App, we help fast-growing e-commerce brands create meaningful customer connections that go beyond support — driving engagement, retention, and sales. As a Customer and Sales Engagement Specialist, you will play a key role in converting leads, recovering lost sales, and building strong customer relationships...

A leading catering company in Stellenbosch is looking for a Cashier to manage transactions and enhance customer experiences. The successful candidate will have a Matric or equivalent, with 2-5 years of catering experience and solid customer service skills. Responsibilities include handling cash registers, issuing receipts, and resolving customer complaints in a fast-paced environment. Join a team...

Our client is looking for a detail-oriented, analytical, and passionate about international trade compliance Customs and Tariff Control Specialist. This is a key role within our organization, ensuring that customs entries and tariff classifications are accurate, compliant, and aligned with the highest regulatory standards. Minimum Qualifications - Matric / Grade 12 (required) - Diploma or...

We are seeking a dedicated and customer-oriented individual to join our this role you will be the first point of contact for our valued customers providing exceptional service and ensuring their needs are met efficiently and professionally. - Warmly greet and assist customers as they enter the branch creating a positive first impression - Identify and assess customer needs through active...

A well-established luxury dealership in Stellenbosch is seeking an experienced Bookings Clerk to manage customer appointments and enhance service satisfaction. The successful candidate should be fully bilingual, have at least 2-5 years of dealership experience, and possess strong customer service skills. Responsibilities include scheduling appointments, interacting with customers, providing...

A leading fast food company in Stellenbosch is seeking a motivated supervisor to provide effective leadership and support to team members. The ideal candidate will have at least 2 years of supervisory experience in the fast food industry, strong communication skills, and the ability to manage shifts effectively. Responsibilities include ensuring product quality, driving customer service...

Stock & Customer Relations Officer (Wellington) Listing reference: intgr_000014 Listing status: Online Apply by: 19 September 2025 Position summary Industry: Agriculture, Forestry & Fishing Job category: Agriculture, Forestry, Environmental and Fishing Contract: Permanent Remuneration: Market Related EE position: No About our company At InteliGro, we’re passionate about making a real...

Hotel General Manager Babylonstoren is seeking an exceptional Hotel General Manager with a passion for delivering outstanding hospitality and overseeing all aspects of hotel operations. The successful candidate will be an experienced, professional and driven leader with strong interpersonal, operational and administrative skills. Requirements - A recognised hospitality qualification. - Fluency...

Reference: 10811 MLR Consultant: Michellele Roux Job Description: - Staff Management - Manage Hospitality budgets (Guest house, Tasting Rooms) - Oversee estate events - Retail procurement – appoint relevant suppliers and selection of products - Liaising with media / VIP clients / guests - Customer service - Positively & actively promote the company services and products Qualifications: - A...

Join TalentPop App as a Customer Experience & Sales Specialist (E-Commerce) At TalentPop App, we partner with fast-growing e‑commerce brands to deliver customer experiences that delight and drive sales, retention, and loyalty. As a Customer Experience & Sales Specialist, you will be at the forefront of every customer interaction, helping shoppers find the right products, complete their...

A leading retail company in Stellenbosch seeks a talented manager to direct operational activities at the point of sale. This role focuses on ensuring excellent customer service, managing stock and cash, and training staff to maintain high standards. The ideal candidate will possess Grade 12 education and relevant management qualifications, alongside strong managerial, planning, and communication...

A leading retail company in Stellenbosch is looking for a dedicated individual to ensure service excellence at the point of sale. The role involves managing operational activities, training shop assistants, and resolving customer queries while maintaining high standards of service. Ideal candidates will have a Grade 12 qualification, relevant retail experience, and possess strong communication...

Sales & Customer Success Specialist (Brand Concierge) | 100% Remote E-commerce At TalentPop App, we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy. We are looking for a highly motivated Customer Experience Sales Specialist. This is a dynamic, hybrid role where you are the vital...

A leading e-commerce support company is seeking a Customer Experience & Sales Specialist to engage with customers and enhance their online shopping experience. This role involves assisting with inquiries, upselling, managing order concerns, and ensuring customer satisfaction. Candidates should have at least 1 year of remote sales and customer support experience, preferably in e-commerce. The...