customer management jobs in Franschhoek

A prominent retail company is seeking a Store Manager in Paarl, Western Cape. The role involves leading store operations, maximizing financial performance, and ensuring a high standard of customer service. Candidates should possess a strong retail background, relevant management experience, and the ability to drive sales. With a commitment to developing staff and maintaining strong stakeholder...

This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...

THE OPPORTUNITY THAT AWAITS YOU Are you the kind of person who thrives on building relationships, solving problems, and making clients feel like VIPs? Do you get a buzz from turning challenges into opportunities and data into insights? If so, we've got the perfect stage for you to shine This isn't just another support job – it's about being the heartbeat of client success. You'll be part of a...

Custom Socks Sales Manager Reports to: Directors Department: Custom Socks Location: Stellenbosch HQ (In-office role) About Versus Socks Versus Socks is a fast-growing, leading performance sock company dedicated to providing active individuals with high-quality, innovative, and stylish socks. We believe in pushing boundaries and challenging the status quo to deliver products that are exciting...

Please note that M3 is hiring on behalf of another company. Pay@, a leading payment aggregator and provider of secure payment solutions is looking for a Network Customer Relationship Manager to join their growing team, either based in Stellenbosch OR Johannesburg . This role is responsible for managing and expanding relationships with digital & banking payment networks to enhance service...

Reference: 8062 SJConsultant:Sone Johnson- Your responsibilities will include capturing data from their existing provider using Excel, ensuring their smooth setup, and providing training to help them navigate the platform.- The Customer Relationship Manager is responsible for engaging with clients by building and preserving trusting relationships.- Responsible for helping new customers get up and...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

Our client is looking for a detail-oriented, analytical, and passionate about international trade compliance Customs and Tariff Control Specialist with Perishable Goods experience. This is a key role within our organization, ensuring that customs entries and tariff classifications are accurate, compliant, and aligned with the highest regulatory standards. Minimum Qualifications: - Matric /...

We need a highly organised, proactive, and people-oriented professional who thrives in a multi-country environment. Someone who enjoys being the trusted point of contact for both clients and employees, while ensuring everything runs compliantly and smoothly behind the scenes? EOR in Africa is looking for a Customer Success Consultant to manage HR and administrative matters for outsourced...

Job Title:Customer Care Agent Location:Hybrid (Western Cape -South Africa)Department:Company Overview:Urang Property Management Limited is a London-based property management agency overseeing more than 10,000 residential units across the city and its surrounding areas. To support our growing portfolio, we have built a strong in-house support team, including customer care specialists.Most of our...

We are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area.We are a Stellenbosch-based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company.Benefit from extensive in-house training and development programs and enjoy the unique and funky work environment.- You will be required to work US hours (Night...

Duties/Pligte - Ensuring that all administration regarding individual memberships, - Maties Sport and international athletes and teams, as well as visiting sport groups, are completed effectively and timeously; - Receiving and reconciling own cash on a daily basis and completing daily cash-ups as per Standard Operating Procedures; - Completing month-end reports from time to time as and when...

The General Manager is the driving force behind this luxury winelands retreat, overseeing all aspects of operations to ensure exceptional guest experiences, seamless service, and strong financial performance. Balancing strategic leadership with hands on management, they guide and inspire staff, build key partnerships, and maintain the highest standards of hospitality, positioning the property as...

Job Specification: Senior Program Manager – AI and CX Location: South Africa Contract Type: Full-time, Permanent About Candide Candide is a tech company based in SA and the UK providing digital services to a group of Estates globally including Babylonstoren, Candide specialises in software development & engineering, data & analytics, digital design and supporting its customers with AI...

Responsibilities: - Maintaining brand integrity and product safety whilst performing risk mitigation. - Contributing towards the category strategy, ensuring innovative and safe products of consistent quality - Developing high-quality products using cutting-edge technical innovation that adheres to company's brand values of quality, freshness, innovation, inspiration, food safety and value. -...

Hotel Manager Babylonstoren is seeking an exceptional Hotel Manager with a passion for delivering outstanding hospitality and overseeing all aspects of hotel operations. The successful candidate will be an experienced, professional and driven leader with strong interpersonal, operational and administrative skills. Requirements: •A recognised hospitality qualification. •Fluency in Afrikaans...

Job Title: CUSTOMER SUPPORT AGENTABOUT BLOCKS ONLINEBlocks Online is a UK Based IT company that provides a comprehensive and fully integrated suite of web-based software - “Software as a Service” (SaaS) to Property Management companies and Managing Agents.The company is growing its market share and expanding the breadth of services that it is offering. It is because of this growth that the...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

Babylonstoren is seeking a dynamic and strategic Hospitality Marketing and Revenue Manager to join our exceptional team. This pivotal role involves close collaboration with a wide range of departments – including restaurants, Soetmelksvlei, hotel, spa, art and culture, garden, workshop, revenue, and social media – with the aim of growing our brand presence, optimising revenue, and enriching the...

Growth Marketing Manager We're looking for an experienced Marketing Manager to drive acquisition and growth marketing for the Babylonstoren Retail business. You'll be responsible for driving e-commerce and retail growth through strategic experimentation, digital innovation, and measurable performance. Requirements - Bachelor's degree in Marketing, Business, or a related field - 8+ years of...