customer operations manager jobs in Pretoria, Gauteng

A dynamic retail company seeks an Operations Manager to oversee efficient back-of-house operations and elevate customer experiences. You will lead a team, ensuring compliance with company policies while optimizing processes and managing stock. Ideal candidates have over 5 years of leadership and retail operations experience, with a proven track record of delivering exceptional results. Join a...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.DSV - Global transport and logisticsLocation: ZAF - Pretoria, Platina St (Rosslyn, Road)Job Posting Title: Customer Service Specialist, OperationsTime Type: Full TimeSUMMARYManage all CLIENT transport movements...

A dynamic retail company in Pretoria is seeking a Store Manager who is passionate and results-driven. The ideal candidate will have at least 2 years of experience as an Assistant/Store Manager, possess excellent leadership and customer management skills, and demonstrate attention to detail and a sense of urgency. If you're ready to take your career to the next level in a vibrant work environment,...

A dynamic organization in Pretoria is seeking a highly organized Email Handling Assistant to manage incoming emails and provide exceptional customer service. The ideal candidate will have 1-2 years of experience in a similar role, excellent communication skills, and proficiency in email management software. This is a full-time position that offers competitive salary and benefits, along with...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : January 29, 2026 Role Description - In this pivotal role, you will transform patient feedback, behavioural data, and operational metrics into actionable insights that drive strategic improvements in service delivery, digital engagement, and overall patient satisfaction across our healthcare ecosystem. If you have a passion for...

Job description- Must be able to make managerial decisions- Ability to reach set targets- Ability to create structure within a call centre- HR knowledgeRequirements: - Min of 5 years experience managing a busy call centre - Matric - Drivers License and own transport Job Types: Full-time, Permanent Salary: R30,000.00 - R45,000.00 per month Ability to commute/relocate: - Pretoria, Gauteng:...

Overview UP Professional and Support DEPARTMENT OF FACILITIES MANAGEMENT OPERATIONAL MANAGER (LANDSCAPING & SPORTS FIELD MANAGEMENT) PEROMNES POST LEVEL 7 In pursuit of the ideals of excellence and diversity, the University of Pretoria wishes to invite applications for the following vacancy. The University of Pretoria's commitment to quality makes us one of the top research Universities in the...

An established industry player is seeking an Operational Risk Manager to enhance risk management practices within its Claims Solutions team. This role involves collaborating with various stakeholders to identify, monitor, and mitigate risks while fostering a culture of risk awareness. The ideal candidate will have extensive experience in operational risk management, particularly in the insurance...

A leading financial services firm in Gauteng, Pretoria is seeking an experienced Operations Manager to lead Call Centre operations. The ideal candidate will ensure targets are met through effective coaching and mentoring, manage operational efficiencies, and recruit and train staff. A minimum of 5 years' experience in a financial services environment and a relevant tertiary degree are required....

A leading recruiting firm seeks a General Restaurant Manager for a trendy venue in Brooklyn, Pretoria. The ideal candidate will have over 10 years of senior management experience, strong operational skills, and exemplary communication abilities in English. Key responsibilities include overseeing the entire operation, managing teams, and ensuring excellent customer relations. The position offers a...

Operations Manager (Job Reference: 2024-Q4-Ops-Manager-Ops-09043) Organisation Description: Technovera is an innovative tech scale-up that focuses on technology inclusion through the development of simple technologies to improve last-mile access in Africa. The organisation has developed Pelebox, a smart locker system that enables patients to collect their repeat chronic medication in under 30...

A recruitment agency in healthcare seeks a Food Services Manager in Pretoria East. The ideal candidate will have a relevant qualification and over 5 years' management experience, ideally within a hospital setting. Responsibilities include overseeing food services, ensuring compliance with health regulations, and managing staff in a multidisciplinary team environment. This full-time role requires...

First-level manager responsible for the performance, coaching, and development of a team of agents. Tasks - Monitor agent performance in real-time (calls, chats, ticket metrics) and provide instant feedback/coaching. - Handle and de-escalate calls from highly frustrated or challenging customers. - Conduct regular 1:1 performance reviews and create development plans for team members. - Ensure...

Job Purpose Reporting to the General Manager, the Finance Operations Manager for the business unit is responsible for the effective day-to-day management of the business unit’s financial performance, financial controls, fiscal discipline and leadership of the finance team with specific regard to achieving business profitability and improving financial operational standards, in line with gaming...

Job Purpose Responsible for overseeing the day-to-day operations of the emergency medical services (EMS). This role involves managing staff, ensuring the efficiency of operations, maintaining compliance with regulatory standards, and striving for excellence in service delivery. The Operations Manager ensures that all emergency medical operations run smoothly and effectively, providing...

A facilities management company in Pretoria is looking for a Manager: Facilities Management to ensure efficient operations and address all aspects of facilities oversight, including budget management and compliance with policies. The ideal candidate will have strong leadership skills and relevant experience in managing teams and assets within a facilities management environment. A Bachelor's...

A prominent FMCG company in Pretoria is seeking a Sales Manager to oversee promotional activities and ensure operational excellence. The ideal candidate will have 3-5 years of sales experience in an FMCG environment, alongside leadership, decision-making, and negotiation skills. Responsibilities include monitoring innovations, controlling expenses, and engaging with stakeholders. A relevant...

Are you driven by reaching targets and ensuring sales growth? Do you coach and mentor your team to ensure targets are met? Do you drive operations in an efficient and effective manner? Then you are our OPERATIONS MANAGER. This role plays an integral part in our team, as are responsible for the operations function within the Call Centre environment, ensuring targets and goals are reached and...

About the job Operations Manager (Retail) - Completed Matric (Tertiary Qualification is a plus) - 5+ years of team leadership in a complex, high-turnover environment - 5 + Years Retail Operations Experience - Matrix management skills to foster cooperation across business functions - Thrive in a fast-paced environment, with a passion for rapid learning, adaptability, and strategic thinking -...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : January 31, 2026 Role Description - In this pivotal role, you will transform patient feedback, behavioural data, and operational metrics into actionable insights that drive strategic improvements in service delivery, digital engagement, and overall patient satisfaction across our healthcare ecosystem. If you have a passion for...