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Customer jobs in Mount Edgecombe
1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...
Job Title Customer Support Manager Location Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company Playa Bets – Online Sports Betting & Casino Reports to Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...
iKhokha is a place where chance takers become change makers. At iKhokha, we’re made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance‑taker and help us empower small businesses...
A leading customer service provider is seeking a Sales Advisor to engage with customers and sell appliance protection services. You'll be the first point of contact for customers needing assistance, helping them register their appliances and upselling products. A solid sales and customer service background is essential, as well as the ability to work under pressure. You'll receive extensive...
The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...
A leading recruitment agency is seeking Customer Service Agents for their Call Centre Operations in Umhlanga Rocks. Successful candidates will support international customers, manage queries, and provide excellent service. Ideal applicants should have at least 6 months of customer service experience and be comfortable with computer systems. This full-time role offers a negotiable salary along...
An educational institution in Umhlanga is seeking a Customer Service and Marketing Associate to enhance customer relationships and support marketing initiatives. The ideal candidate has 1–2 years of experience in customer service or marketing, strong communication skills, and a detail-oriented approach. Responsibilities include handling customer inquiries, supporting marketing campaigns, and...
PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world‑class customer support to US‑based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast‑paced call centre environment Customer Care & Support - Serve as...
A recruitment consultancy is looking for an experienced individual for a golf shop position in Umhlanga Rocks, South Africa. Ideal candidates are golf enthusiasts with 12 years of experience and a matric qualification. Responsibilities include managing shop operations, supervising staff, and ensuring high customer service standards. A problem-solving mindset and a friendly demeanor are essential....
A global technology and services leader is seeking a Customer Service Advisor in Umhlanga Rocks, South Africa. The role involves resolving customer queries, providing excellent service, and working in a dynamic team. Candidates should have at least 6 months of contact center experience and a Matric qualification. The position offers a competitive salary of R6500 with additional benefits such as...
Key Responsibilities - Handle customer enquiries via phone, email, and social media - Process orders, returns, and warranty claims - Resolve issues professionally and maintain accurate customer records - Support digital marketing campaigns, email marketing, and website content - Manage social media channels with engaging, on-brand content - Assist with branding, content creation, and event...
PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment Customer Care & Support - Serve as...
Customer Care Agent – UK B2B Location: Umhlanga, Durban | Full-Time We are looking for experienced Customer Care Agents to join our growing international team, supporting UK B2B clients. In this role, you will: • Be the first point of contact for business customers via inbound and outbound calls, email, and online chat. • Handle a wide range of enquiries including product questions, billing...
A customer service provider in Umhlanga Rocks is seeking a Customer Service Specialist to deliver world-class support to US-based clients. The role involves handling queries through calls, emails, and chats, ensuring customer satisfaction while adhering to service excellence. Applicants should have at least 1 year of experience in customer service, the ability to work US hours, and possess...
Are you a young vibrant individual who is passionate about Customer Service? If yes, then this opportunity is for you! We are looking for Customer ServiceAgents for Call Centre Operationsto support international customers, manage queries,adhere to KPI'sand provide a world-class service. PACKAGE DETAILS: Guaranteed Basic Salary Additional incentives based on performance Growth...
Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...
A dynamic recruitment agency in South Africa is looking for a Customer Service Manager responsible for systems and process management, compliance, and ensuring service excellence. The ideal candidate will have 3-5 years of customer service experience and at least 2 years in a leadership role within a contact center or telecommunications environment. Competencies in managing teams and resolving...
Customer Service and Marketing Associate Umhlanga. Are you a people-person with a creative streak? Do you love building strong customer relationships while bringing brands to life through marketing? This exciting opportunity is perfect for someone who thrives at the intersection of customer service and marketing. In this role, you’ll play a key part in delivering outstanding customer...
Job Title: Customer Service Advisor Job Description Experience the power of a game-changing career Are you a people person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game‑changers in our sunny Durban office! We’re a global technology and services leader that powers the brands of the future. We help well‑known brands — the...
Call Centre Advisors required Minimum of 2 years in a customer service environment Excellent communication skills Receive incoming calls from clients Attending to various queries Following up on customers escalations Computer literate Matric and additional certificates required Preference will be given to candidates that are available immediately