Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...
A leading recruitment agency is seeking a Customer Service and Marketing Associate in Durban. The ideal candidate will manage customer inquiries, support marketing initiatives, and create engaging content across platforms. With at least 12 years of experience in customer service or marketing and a Matric certificate, you should be creative, organized, and adept with digital marketing tools....
A dynamic technology startup is seeking a results-driven Customer Marketing Manager to craft and implement marketing strategies focused on customer retention and advocacy. The ideal candidate will have 3–6 years of experience in B2B SaaS or HRTech and will excel in cross-functional collaboration. This role offers competitive compensation and the flexibility of 100% remote work, ensuring a...
A recruitment agency in South Africa is looking for a Solution Architect III with extensive experience in customer marketing. The ideal candidate will have a deep understanding of customer interactions and analytics, and have significant experience in architecting IT solutions. Key responsibilities include developing solution roadmaps, engaging with stakeholders, and ensuring best practices in...
Customer Services Representative (UK Market) Empower UK beauty professionals through smart SaaS support and engagement Cape Town CBD, Office-based | R18,000 – R25,000 per month (CTC) About Our Client Join a fast-growing Beauty & Wellness Tech company redefining how salons, spas, and beauty professionals engage with their clients through innovative SaaS solutions. This company operates at the...
An educational institution in Umhlanga is seeking a Customer Service and Marketing Associate to enhance customer relationships and support marketing initiatives. The ideal candidate has 1–2 years of experience in customer service or marketing, strong communication skills, and a detail-oriented approach. Responsibilities include handling customer inquiries, supporting marketing campaigns, and...
Customer Marketing Ambassador - WC diginu is a cutting-edge tech company revolutionizing the on-demand ordering industry. Our platform offers food, drinks, and grocery delivery — all backed by a powerful cashback rewards program. Available on both the Apple App Store and Google Play, we’re rapidly expanding across South Africa with global ambitions. Role Overview We’re hiring motivated Brand...
A leading company in Business Process Management is seeking a dedicated Customer Service representative for their UK market operations in Durban. This role emphasizes delivering high-quality service, effective problem resolution, and upholding organizational standards while contributing to team success. Ideal candidates will possess a strong background in customer service and have a passion for...
A leading company in the liquor industry is seeking a Customer Marketing Manager to drive the growth of premium spirit brands. This pivotal role involves developing customer-focused marketing campaigns, collaborating with stakeholders, and leading execution across various channels. Ideal candidates will possess a bachelor's degree in marketing and have over 5 years of experience in FMCG...
Customer Success Manager With Marketing Agency Experience Medspa Patients is a specialized marketing agency generating consistent patient flow for medical aesthetic practices across the US. We manage $50K+ / month ad budgets for 30+ med spa clients, and we're scaling aggressively toward 100 clients. We’re not a typical agency. We work with high‑touch clients who invest serious money and expect...
Recart is a fast-paced innovator in retention marketing, helping ecommerce brands to boost their revenue by transforming visitors into loyal customers. We specialize in creating the world’s best-performing email+SMS lead capture tools, reducing your reliance on costly ads. Additionally, Recart’s top-tier SMS marketing platform excels in user experience, automation, and campaign management,...
Job Responsibilities Communicate successfully with Customers (both internal and external) via the appropriate media, being telephone, email or fax. Learn and understand the importance of the company's products and services and apply empathy to situations/discussions with the Customers to recognize the potential impact of their actions on people’s health and wellbeing. Create, release and amend...
Looking at hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high-impact, compliant execution that grows the clients brands and elevates customer experience. You’ll steer go-to-market plans, distributor performance,...
Overview The purpose of the role is to provide strategic partnership to Sub-segment Business Unit EXCO, other relevant Business Unit EXCOs and Segment Marketing EXCO by assessing business needs, offering marketing solutions, advising and directing the input into the development of overall segment marketing plans and leading programmes in line with the business strategic direction through the...
Solution Architect III - Customer Marketing About the job Solution Architect III - Customer Marketing - Degree in Information Systems / B Sc Computer Science (or similar) essential. Knowledge and Skills - 7 - 10 years working experience within the IT industry. - 5+ years experience with customer marketing, customer interactions, customer analytics and digital omnichannel solutions. - 5 years...
Customer Service and Marketing Associate Umhlanga. Are you a people-person with a creative streak? Do you love building strong customer relationships while bringing brands to life through marketing? This exciting opportunity is perfect for someone who thrives at the intersection of customer service and marketing. In this role, you’ll play a key part in delivering outstanding customer...
Overview RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionize the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and...
A specialized marketing agency is seeking a Customer Success Manager to manage and retain 25-30 med-spa clients. This role demands a solution-oriented individual with over a year of agency experience, a proven track record in client retention, and the ability to maintain strong client relationships. Responsibilities include conducting regular check-ins, resolving issues, and identifying at-risk...
Customer Service and Marketing Associate • Durban, KwaZulu-Natal, South Africa Reference: DUR003531-JK-1 Overview Are you a people-person with a creative streak? Do you love building strong customer relationships while bringing brands to life through marketing? This exciting opportunity is perfect for someone who thrives at the intersection of customer service and marketing. In this role,...
Key Responsibilities - Handle customer enquiries via phone, email, and social media - Process orders, returns, and warranty claims - Resolve issues professionally and maintain accurate customer records - Support digital marketing campaigns, email marketing, and website content - Manage social media channels with engaging, on-brand content - Assist with branding, content creation, and event...