Duties & Responsibilities: - Delivering a comprehensive service to enquiring customers either directly or through a team of customer service agents - Providing help to customers using Fidelity SecureDrive’s products and services - Investigating and solving customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. This requires...
Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...
Tracker requires the services of a talented Head of Customer Experience who will be responsible for overseeing the strategy, planning, and execution of Tracker’s customer experience objectives. This role is pivotal in shaping the end-to-end journey for both existing and prospective customers.Working closely with various business leaders, the incumbent will drive improvements in service delivery...
Position Summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Management Supervisor in the Customer Value Management Contact Centre situated at the head...
Career Area Product Support Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make...
Dis-Chem Pharmacies require the committed services of a Customer Consultant for their new store in Blueberry Square. Interact with Dis-Chem's customers, and provide them with the necessary information to address inquiries regarding products and services. Deal with, and help resolve any customer complaints and concerns Essential: - Grade 12 / Matric (with at least 60% in English, Afrikaans and...
POSITION: Customer Support LOCATION: Randburg REPORTING TO: Service Centre Manager Summary Provide clerical and administrative support while serving as the primary point of contact for clients, addressing. Their queries promptly and efficiently. As the first point of contact at the Service Centre welcome desk, act as the frontline Representative, ensuring exceptional customer service. Experience...
Our client in Isando is seeking a Shipping Customer Service Supervisor to manage customer interactions, resolve shipping issues, and coordinate with teams to ensure timely deliveries. Requirements: - Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field. - Minimum of 3–5 years of experience in customer service, shipping, or logistics, with at least...
Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...
About Us Quanteq Solutions empowers Australian businesses through expert outsourcing and BPO services that enhance efficiency and support growth. The company delivers tailored strategic consulting and operational support. Quanteq Solutions helps organizations, optimize workflows, improve customer engagement, and manage resources effectively. Duties & Responsibilities - Problem-Solving and...
Overview BME Metallurgy a division of Omnia Group, is in the business of procuring and distribution of chemicals, products and services into the mining industry. It is a major player in the South African market with a significant footprint in Africa and the intent of further developing a growth strategy to becoming a key player in Africa, as well as aspiring to become a player in the global...
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Delivers education and information to members and/or providers on behalf of the customer service team to help inform them of...
Your Role The Customer Service Team Lead is responsible for leading, managing, and developing a team of Customer Service Representatives within an assigned territory. The role ensures high-quality service delivery, operational efficiency, and compliance with standard operating procedures while driving continuous improvement in customer experience, team performance, and internal processes. This...
Listing reference: track_ Listing status: Online Apply by: 4 February 2026 Position summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Management...
- Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; - Assist customers when there are flight disruptions and/or cancellations; - Handle and safeguard of confidential information address any complaints in a professional and timeous manner; - Escalate any problematic issues to the...
About The Job What is our client? At our client, we're revolutionising the way chiropractic clinics acquire new patients. We make chiropractors' lives easier by automating patient acquisition with AI and helping clinics grow sustainably. What will you do as a Customer Success Associate? You'll be the person responsible for helping our clients get the most out of their our client...
Customer Care Agent (German Speaker) Full-time (40hrs a week), Remote South Africa Check out The Global Talent Co.'s talent network: About Us: At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing...
We're looking for a Customer Experience Executive to join the team Our client is a fast-growing women's wellness brand committed to honest nutrition, education, and building a supportive community. As they continue to scale, they're looking for a Customer Experience Executive to play a key role in shaping meaningful, people-first customer journeys. This role goes beyond answering queries — it's...
Position Summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Consultant in the Customer Value Management Contact Centre situated at the head office...
Listing reference: track_ Listing status: Online Apply by: 4 February 2026 Position summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Consultant...