customer focus jobs in Ethekwini

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

The purpose of the position is to support the achievement of the branch's targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures. Job Outputs: - Effectively handle all aspects of the customer's check-out and check-in rental transaction in accordance with company, quality control, claims and accident...

Company Description iKhokha is a place where chance takers become change makers. At iKhokha, we're made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Are you a dynamic and customer-oriented individual with a passion for providing exceptional service? We are seeking highly skilled Customer Service Agents with international contact centre experience to join our team. If you thrive in a fast-paced environment and enjoy interacting with customers from diverse backgrounds, this opportunity is for you! Responsibilities: - Provide comprehensive...

CXAiis a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions. Our mission is to deliver elevated customer experiences to our...

Job Title: Invoicing Clerk/Customer Services Supra Healthcare KZN (Pty) Ltd is part of the Avacare Health Group. A proudly South African company, Supra Healthcare KZN is a level 1 BBBEE company. Avacare Health is an integrated healthcare group serving the African region and beyond through the distribution and supply of pharmaceuticals, medical consumables, consumer health and medical...

The Customer Service Supervisor is responsible for overseeing the daily operations of the call center, ensuring that team members deliver exceptional customer service and achieve performance targets. This role involves managing and mentoring staff, handling escalated issues, and implementing strategies to improve service quality and operational efficiency.Key Responsibilities:Team Management:-...

Why Apply? This is a chance to be part of a respected, forward-thinking logistics group where supply chainexcellence drives success. You’ll play a hands-on role in expanding business opportunities, influencing strategy, and contributing directly to growth in one of the economy’s most essential industries. About the Role: This is an exciting opportunity for a results-oriented professional to play...

The organisation works closely with professionals in the civil, construction, mining, and environmental sectors. They are known for delivering reliable technical expertise and supporting complex project requirements. The Technical Sales Engineer will focus on driving sales growth, supporting product specification, and strengthening market penetration across African territories. This role...

Position Purpose:To conduct internal audits that evaluate and identify the risks and controls within theallocated department to ensure organizational and departmental risks are adequatelymitigated.Position Specific OutputsQualifications:Post Graduate Diploma in Accounting Science with Articles or BCom Internal Auditing Honors completedOutputs:• Ensure timely completions of the audit plan, follow...

Key Responsibilities: - Develop and manage softs product ranges using market trends and sales insights. - Source products that meet quality, price, and delivery requirements. - Monitor inventory and manage orders to ensure stock availability. - Build strong relationships with suppliers, customers, and internal teams. - Review product performance and maintain compliance with company...

Role Our client is seeking a dynamic and results-oriented Tech Business Consultant to drive their business-to-business (B2B) technology sales initiatives. This role focuses on identifying and engaging potential clients, understanding their unique business challenges, and delivering tailored technology solutions that align with their strategic objectives. The ideal candidate will possess a blend...

The Security Engineer is responsible for ensuring robust cybersecurity operations through proactive threat detection, effective incident response, and comprehensive risk management. This role works closely with IT and Security teams to identify vulnerabilities, implement security best practices, and protect organisational and client assets. The role requires hands-on experience with leading...

Job Description The Ideal candidate will safely move, load, unload, and stack pallets/materials in warehouses using a reach truck, focusing on accurate inventory, efficient storage, and strict adherence to safety protocols, including daily equipment checks, scanning items (RF scanners), and potentially working in cold environments or with WMS software. Key duties will involve picking/putting...

Sales Executive Road Freight & Clearing/Forwarding Drive growth across local and international logistics in a dual-focused sales role - Durban-based - R25,000R35,000 basic + commission + benefits - Own vehicle required About Our Client A trusted freight and logistics provider with a footprint across South Africa, this Durban-based business combines deep expertise in both domestic road...

Job Summary You will assist the Sales Representatives in the everyday running of the sales effort in the KZN region. You will learn the full range of Medical Suppliers products in order to understand the business and its needs in terms of collecting, preparing and processing quotes and orders. Delivery and collection of stock, samples, quotes and tenders. You will learn and understand the...

Our client operates across several industrial and online business units, supporting both manufacturing and e-commerce platforms. The business manages multiple brands with differing creative and marketing requirements. The environment is fast-paced and collaborative, with a strong focus on practical execution and brand consistency. The Graphic Designer will be responsible for producing visual and...

As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities: - Pitch our business to potential new clients and schedule appointments with existing clients for...

Our client is a well-established company within the retail and sales industry, with a strong focus on operational excellence and financial discipline. The business operates across multiple departments and locations, offering stability and long-term growth opportunities for finance professionals. This role is ideal for a recently qualified or early-career finance professional who has completed...