About the job Support Customer Care Consultant Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be...
Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and cross‑functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding...
Customer Service Consultant - Fraud and Risk Join to apply for the Customer Service Consultant - Fraud and Risk role at Hello Group Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Fraud & Risk Department. This role is critical in ensuring customer concerns related to security, suspicious activity, and account irregularities are handled professionally,...
Company Overview Phoenix Transport Solutions (PTS-Africa) is a specialist road freight and supply chain services provider operating across the Southern African Development Community (SADC). With extensive, hands-on experience in South Africa, Zimbabwe, Zambia, and the Democratic Republic of the Congo, PTS-Africa has established a robust operational footprint across key regional trade corridors....
Visit for application Closing Date: Job description DescriptionHello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing...
Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Fraud & Risk Department. This role is critical in ensuring customer concerns related to security, suspicious activity, and account irregularities are handled professionally, efficiently, and with the highest level of discretion and care. The consultant will manage queries, process tickets, and escalate concerns...
Job Description Our client in Pretoria is recruiting for an SAP Data Engineer (Focus: SAP BW) (Advanced) to join their team. You will be responsible for the coordination of the technical implementation. - Attend workshops and meetings to obtain business requirements (leading and facilitating when required). - Create System Proposals/Functional designs based on the business requirements. -...
JUNIOR DIGITAL MARKETER & CONTENT CREATOR (RETAIL FOCUS) Location: Pretoria East Salary: R 12 000 – R 18 000 Start Date: As soon as possibleKey Duties & ResponsibilitiesAssist in executing digital marketing and social media strategies aligned with retail promotions and sales targetsCreate and publish engaging, product-focused content across Instagram, Facebook, TikTok, and YouTubeSupport...
A leading global retailer is seeking a Store Manager for their Midrand location. In this role, you will cultivate a team-oriented culture, focus on customer service excellence, and drive business growth. The ideal candidate will have a strong background in retail management, with a passion for developing team members and enhancing customer experiences. Join a diverse team that values inclusion...
Overview MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...
Company Description About Deloitte Africa Consulting Services Innovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete. Our professionals help clients identify and solve...
Customer Journey Specialist Our client is looking for a Customer Journey Specialist who will develop and coordinate full funnel customer journey strategies and manage the implementation thereof on the relevant platforms. Monitor and optimize journeys to achieve set KPI targets. Actively support management to build out CRM strategies guided by market and competitor insights and historic...
Job Advert Summary Eduvos is looking to hire the services of a Customer Relationship Marketer based at our Midrand campus. Meaning of Eduvos The word Eduvos comes from the concept of your education. The "Edu" part of Eduvos talks about education and taking custodianship and responsibility. The "Vos" part of Eduvos talks about you, yourself, and your best self. The combination of Edu and Vos...
Deposita is a leading cash & payment solutions company. Our globally-implemented cash management, payment, e-payment, and self-service technologies reduce the risks associated with handling money business, currently has a vacancy for a Customer Retention Officer based at our office in Midrand, Gauteng and reporting to the Customer Retention Manager. The successful incumbent is a self-starter...
Customer Supply Chain- Location: Midrand, South Africa- Function: EMEA Shared Service Centre (SSC) - Customer Supply Chain About the role As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock...
Job Advert Summary:Eduvos is looking to hire the services of a Customer Relationship Marketer based at our Pretoria campus. Meaning of Eduvos The word Eduvos comes from the concept of your education. The “Edu” part of Eduvos talks about education and taking custodianship and responsibility. The “Vos” part of Eduvos talks about you, yourself, and your best self. The combination of Edu and Vos...
A leading recruitment agency is looking for a Customer Journey Specialist in Pretoria, South Africa. The ideal candidate will have at least 5 years of experience in Business to Consumer marketing, with a strong focus on customer journey strategy development and implementation. Proficiency in tools like Google Analytics 4 and MailChimp is essential. You will drive customer conversions through...
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team...
Hello Group is seeking to appoint a dedicated, foreign language–specific Customer Service Consultant to join our Call Centre Department . The ideal candidate must be able to communicate fluently in at least one foreign language (e.g., Hindi, Chichewa, Gujarati, Urdu, Portuguese, Swahili, Bengali, French, etc.) to support our diverse customer base. The Customer Service Consultant will be...
Overview About the job Customer Journey Specialist Qualifications - Minimum education (essential): Diploma (Communications / Marketing) - Minimum education (desirable): Degree (Communications / Marketing) - Minimum applicable experience (years): 5 years - Required nature of experience: - Business to Consumer marketing. - Experience in international markets. - Experience with customer journey...