customer focus jobs in Stellenbosch

This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience. This role is critical in...

What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity. Who are the Sigma Family? Our core mission is to #ImproveEverythingAlways,...

Introduction We are an established Financial Services Provider, proudly operating since 1994. Our focus lies in empowering promising young South Africans through our Leadership Development Programme, offering a gateway to forge a successful sales career. Our profound passion revolves around catalyzing positive life transformations. This fervor drives our commitment to invest not just our...

Value Proposition We set the digital agenda to keep ShopriteX leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services using new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people and...

Purpose of the Job:The MMA Customer Support Specialist is to provide meaningful support to Money Market Accountscustomers regarding for both technical and general account payments. This role efficiently manages allcustomer queries, going above and beyond to ensure client satisfaction, as well as collaborating withComputicket and Shoprite Customer Care Agents to support the MMA clients....

The Somerset West /Strand Branch of car rental company, Europcar, has permanent opportunities available for an Agent: Customer Service. At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. The Agent: Customer Service provides the first line of service to customers, assisting customers with the pickup...

Since 1994 our client specializes in the marketing of agricultural products and has grown into one of the top agricultural trading companies in Southern Africa. They strive to add value through excellent service, specialized knowledge of the market and innovative risk management, thereby optimizing the wealth of their clients. They believe in applying traditional values such as honesty,...

ENVIRONMENT: Our client provides a pay-as-you-go, uncapped fibre internet solution built specifically for township markets. Customers can access high speed (up to 100 Mbps) fibre from home with no contracts or installation fees, at affordable rates. The mission is simple: make reliable, high-quality internet accessible to everyone. They are seeking a RADIUS Systems & DevOps Specialist to join...

Key Performance Areas - Complete repair orders efficiently and timeously within allocated labour times. - Achieve workshop productivity and labour targets by working efficiently and upselling where appropriate. - Diagnose customer concerns accurately and provide effective technical solutions. - Ensure parts are ordered timeously and booked correctly to job cards. - Stay up to date with...

Responsibilities - Focus on new business developments in level 1 and 2 required logistics services in Southern Africa - Building and maintaining relationships with new and existing clients/suppliers, including regular visits. - Strategic planning for business growth, setting goals and creating plans to achieve them. - Negotiating new contracts (Customers, suppliers). - Financial Management:...

KEY RESPONSIBILITIES - Drive and exceed sales targets for the company, setting the standard for excellence. - Lead, motivate, and develop the sales team to achieve outstanding results and deliver premium customer experiences. - Build and maintain strong relationships with customers and the companys network to foster loyalty and repeat business. - Oversee and optimize sales processes, lead...

Our client, a leading business in the payments industry, is seeking a customer-centric Head of Product to join its dynamic team. This role requires a strategic, commercially minded leader with strong analytical capability and executive-level stakeholder management skills, with a clear focus on delivering exceptional customer experiences. The Head of Product will define and execute the product...

This role involves managing staff, directing regional operations, facilitating management meetings, reviewing performance metrics, and driving improvements across critical operational areas such as billing, debtors, leasing, facilities, and cash flow management. Property & Portfolio Financial Oversight Monitor and analyse financial performance of regional property portfolios against budget and...

WHAT WE ARE LOOKING FOR Ready to make your mark across Africa borders? Join the Hungry Lion Learning and Development Team as a Regional Operations Trainer, centrally based in Stellenbosch. This dynamic role is built for a road warrior, requiring frequent travel across RSA and Africa. You won't just train, you'll be the expert on the ground, conducting vital store observations, scheduling...

Job Title: Feed Additive Commercial Specialist About the Role: We are seeking an ambitious professional to drive commercial growth across Southern Africa. This strategic role will focus on expanding market share, building sustainable commercial strategies, and strengthening customer and distributor partnerships. Key Responsibilities:

A fast-growing South African payments and fintech business is seeking a Performance Marketing Specialist to join its Marketing team. This role plays a critical part in driving lead generation, customer acquisition, and measurable business growth through data-led digital campaigns. The successful candidate will plan, execute, and optimise paid media campaigns across platforms such as Google,...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

Location: Stellenbosch, Western Cape, South Africa Reporting to: Global Product Lead & SOTS Managing Director Travel: Frequent local and international travel required Our client, a fast-growing multinational leader in agricultural commodities and animal nutrition, is seeking an ambitious Commercial Manager – Feed Additives to drive commercial growth across Southern Africa. This is a strategic...