customer experience jobs in Soweto

We're looking for a Customer Experience Executive to join the team Our client is a fast-growing women's wellness brand committed to honest nutrition, education, and building a supportive community. As they continue to scale, they're looking for a Customer Experience Executive to play a key role in shaping meaningful, people-first customer journeys. This role goes beyond answering queries — it's...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

About Us: We're a fast-growing women's wellness brand committed to honest nutrition, education, and community. Role Overview: We are seeking a Customer Experience Executive to go beyond answering queries. You will shape the customer journey using empathy, data, and insights. Key Responsibilities: - Respond to customer enquiries via email, social platforms, and DMs - Provide guidance on...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

Looking for an internship that will provide you with an experience like no other?Have you got a passion for Customer Experience. Are you looking for an internship with a top employer? Join Sage as a Customer Experience agent and gain practical, valuable skills from a global, FTSE 100 company and unleash your potential.Sage is a rapidly growing technology company that values innovation,...

ABOUT THE JOB:JOB PURPOSEHolds end-to-end accountability for the performance of assigned Portfolio and territory. Ensures the and implementation of a long-term sales strategy which focuses on maximizing market share, sales target achievement and maintain profitability objectives, in addition to provide best in class HCPs and patient's journey.KEY ACCOUNTABILITIESSales KPI Achievement- Effectively...

Job Profile Summary- The Customer Experience Lead (CEL) is responsible for leading and executing work that contributes to the Store’s operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget and cost centre management while contributing...

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE)for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer go‑to‑market plans,...

Our Mission Our mission is to accelerate the mass-market global adoption of consumer biotech products so that every human can live at least 100 healthy years. Our immediate focus is tackling excess bodyweight by increasing global access to GLP-1 medications, helping address obesity at scale. To do this, we are building an AI-powered clinical operating system that enables consumer brands to...

4 X REMOTE CUSTOMER EXPERIENCE LEADERS R23000.00 + INCENTIVES THIS POSITION IS FOR CANDIDATES WITH SERVICE ADVISING EXPERIENCE, PREFERABLY FEMALE, BUT MY CLIENT WILL LOOK AT A GOOD MALE - PLEASE NOTE THAT AS THE WORKSHOPS ARE BASED IN THE US, YOU MUST BE VERY WELL SPOKEN, AS THEY DON''T UNDERSTAND OUR SOUTH AFRICAN ACCENTS, AS WELL AS THE HOURS! Position Summary: The Customer Experience Leader is...

A well-known organisation is seeking a Customer Sales Agent, responsible for processing all customer transactions & upselling products, to join their team in Gauteng. Requirements: Grade 12 Qualification in Sales distinct advantage Experience within a Call Centre Environment (doing sales) Excellent written and verbal communication Data capturing / admin experience Strong computer...

About The Job What is our client? At our client, we're revolutionising the way chiropractic clinics acquire new patients. We make chiropractors' lives easier by automating patient acquisition with AI and helping clinics grow sustainably. What will you do as a Customer Success Associate? You'll be the person responsible for helping our clients get the most out of their our client...

Customer Care Agent (German Speaker) Full-time (40hrs a week), Remote South Africa Check out The Global Talent Co.'s talent network: About Us: At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing...

Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...

Our client in Isando is seeking a Shipping Customer Service Supervisor to manage customer interactions, resolve shipping issues, and coordinate with teams to ensure timely deliveries. Requirements: - Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field. - Minimum of 3–5 years of experience in customer service, shipping, or logistics, with at least...

CUSTOMER EXPERIENCE EXECUTIVE R18000 - R20000 / Johannesburg North Matric with at least 2 years of experience in a customer interfacing role. MS Word: Word, Excel, PowerPoint, prior Industry related platform experience will be advantageous. Delivery logistics - monitor the delivery board, monitor customer care, Inspect vehicles that are planned to be delivered, Arrange the drivers for pickups...

Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...

Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...