customer experience manager jobs in Gauteng

A leading retail company is seeking a dynamic Store Manager in Alberton, South Africa. The successful candidate will oversee store operations, ensuring exemplary customer service and efficient staff management. Responsibilities include scheduling tasks, maintaining bank balances, and preparing reports. Required qualifications include Grade 12/Matric and 5 years of retail management experience....

A leading financial institution is seeking a dynamic Product Manager to join its MVNO team. The role focuses on delivering customer-centric solutions and managing innovative product offerings within a fast-paced environment. Candidates must have a relevant bachelor's degree and 5-6 years of experience in product management, with proven skills in stakeholder engagement and data analysis. This...

In this role, your primary responsibilities will include: Responsibilities - Deliver post implementation training on our software to both new and existing clients when required - Managing, maintaining, and building existing client relationships - Lead point of contact for all customer account management matters - Providing solutions to new and existing clients - Analysing clients’ systems and...

A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...

A global retail brand in Gauteng is looking for an Assistant Store Manager to support the Store Manager in creating great customer experiences and driving business success. This role involves building a culture of development within the team and advocating for positive community impacts through the Cotton On Group Foundation. The ideal candidate will have strong leadership skills, commercial...

A popular bookstore chain is seeking an Assistant Manager for their store in Centurion. The ideal candidate will oversee daily operations, ensuring outstanding customer service and effective team management. Responsibilities include managing inventory and sales performance while fostering a creative and enthusiastic environment. This role requires at least 1-3 years of retail experience, strong...

A dynamic retail company in Pretoria is seeking a Store Manager who is passionate and results-driven. The ideal candidate will have at least 2 years of experience as an Assistant/Store Manager, possess excellent leadership and customer management skills, and demonstrate attention to detail and a sense of urgency. If you're ready to take your career to the next level in a vibrant work environment,...

A prominent betting company is on the lookout for a Branch Manager in Gauteng. The successful candidate will oversee the operations, drive branch growth, and ensure compliance with regulations. Ideal applicants will have 1-2 years of managerial experience, with a focus on customer service and financial management. This full-time position offers a dynamic environment where challenges are embraced,...

A leading retail company is seeking an Assistant Store Manager for their Menlyn Mall store. The ideal candidate will support daily operations, drive sales, and create a vibrant customer experience. Responsibilities include motivating team members to achieve targets, managing stock control, and maintaining visual merchandising. Candidates should possess previous leadership experience, strong...

A leading retail company in Gauteng is seeking a Store Manager to drive store performance and ensure customer satisfaction. The ideal candidate will have a Matric certificate and a minimum of 3 years retail experience, with at least 1 year in a leadership role. Key responsibilities include managing turnover, controlling expenses, and developing staff. This full-time position offers opportunities...

A leading retail group in Gauteng is seeking a Store Manager to oversee store operations and drive sales performance. The ideal candidate will have at least 3 years of retail experience, including 1 year in a leadership role. Responsibilities include managing stock, controlling expenses, and ensuring customer satisfaction. Join a dynamic team passionate about fashion and customer service, and...

A leading retail company in Johannesburg seeks a Store Manager to oversee operations and customer management. The ideal candidate will have a minimum of 2 years' experience in retail management and financial management skills. Responsibilities include managing staff, ensuring exceptional customer service, and maintaining store profitability. A Grade 12 qualification is essential, with a Business...

A dynamic recruitment agency is seeking a Brand Manager to enhance customer experience and cultivate loyalty through strategic insights and effective brand management. The ideal candidate will oversee customer journey mapping, retention strategies, and analytics application to refine customer engagement. This role requires a medical or related degree and extensive experience managing RX/OTX...

Overview Our client is seeking a Customer Experience & Events Manager based in Sandton, Johannesburg with experience in the wine and spirits industry. The ideal candidate is a dynamic, detail-oriented professional with a passion for delivering exceptional customer experiences and building strong relationships within the industry. Responsibilities - Personally host and present most distillery...

We are a UK and SA based cloud telecoms business We are looking for talented sales staff to join our dynamic team selling into the UK market. Duties & Responsibilities Tasks will include: - Manage, Retain and Grow revenue in line with SCG’s growth targets against an assigned set of accounts. - Build and execute a contact strategy and plan for each partner based upon their requirements. -...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : January 29, 2026 Role Description - In this pivotal role, you will transform patient feedback, behavioural data, and operational metrics into actionable insights that drive strategic improvements in service delivery, digital engagement, and overall patient satisfaction across our healthcare ecosystem. If you have a passion for...

A leading global retailer is seeking a Store Manager for their Midrand location. In this role, you will cultivate a team-oriented culture, focus on customer service excellence, and drive business growth. The ideal candidate will have a strong background in retail management, with a passion for developing team members and enhancing customer experiences. Join a diverse team that values inclusion...

A leading retail company seeks an Assistant Store Manager for its Boksburg location. The role involves supporting store operations, maximizing sales through exceptional customer service, and ensuring staff motivation. Ideal candidates will have at least 1 year of retail experience, a Grade 12 qualification, and financial management skills. This is a permanent position offering a competitive...