Customer Experience Agent jobs in The Big 5 False Bay

Duties: Handle all reservation enquiries and bookings via phone, email, and online platforms Manage bookings for Estate Hotel & Spa and two private villa rentals Process individual, group and conference reservations accurately Capture guest details, preferences, special requests and booking notes with care Coordinate booking information with Front Office, Rooms, Sales and Operations Maintain...

The main purpose of this role is to provide additional support to the sales team in overseeing and facilitating the efficient and cost-effective shipping, transporting, storage and distribution of the products from origin to end destination. Requirements: - Bachelors degree in supply chain management, logistics management, business or related fields is essential. - Experience with ERP systems...

Minimum requirements for the role: - Must have a Bachelors degree or National Diploma in Supply Chain Management, Logistics, Transport Management, Business Administration or a related field - 1-3 years experience in logistics, transport coordination, warehousing or shipping - Experience with Dangerous Goods regulations, GMP+ or BRC will be a distinct advantage - Computer literacy with strong...

Qualifications & Requirements - Grade 12 / Matric certificate - Previous hospitality or lodge experience advantageous - Basic understanding of housekeeping, F&B, or lodge operations - Good communication skills (English essential; additional languages advantageous) - Physically fit and able to perform manual duties - Willingness to work shifts, weekends, and public holidays - Friendly,...

Key Responsibilities - Reconciliation of intercompany loan accounts on a daily basis - Daily stock reconciliations (maintaining production shift schedules to match with SAGE) - Monthly stock revaluation calculation (importing new unit costs) - Creating and maintaining inventory items and bill of materials - Monthly calculation of representatives commission - Monthly calculation and journalising...

Quality Assurance Specialist Location: Somerset West, Western Cape, South Africa Salary: R40K – R50K CTC p.m. (depending on experience) Description We are seeking a Quality Assurance Specialist to ensure our property management software is reliable, user-friendly, and high-performing, supporting the product team sitting on-site in Somerset West, Cape Town. In this role, you'll collaborate...

ENVIRONMENT: Founded in 2020, our client is dedicated to offering comprehensive IT, analytic, and software support services to the fresh produce industry. The Services Consultant role is designed to serve as a customer champion, providing a holistic range of services to clients. This includes addressing day-to-day support queries, offering strategic workflow advisory, overseeing system champion...

Showroom Sales Consultant - Luxury - Finishing & Homeware Location: Sommerset West - Cape Town. SALARY: R15 000 - R18 000 Plus Comms & Benefit Market Sector of high-end architectural design, finishing fabrics, textiles, and High-End Decor. Specializing in exclusive products, directed for Architects, interior Designers, and discerning homeowners seeking sophisticated, high-quality fabrics and...

MAJOR AREAS OF RESPONSIBILITY: - Picking/Packing, receiving, despatch and general stores duties - Assist with stock counts and cycle counts as and when necessary. - Driving duties delivery of goods to customers/branches. Collection of goods from branches, suppliers, customers when required. - Housekeeping general stores and individual work station - Responsible for stores admin functions...

KEY REQUIREMENTS TO MEET FOR CONSIDERATION: - You will have a tertiary qualification in the Electronics or LC Electrical Engineering field, coupled with 2-3 years experience in quality control of work in progress and final goods, as well as management of ISO and compliance standards within the plant. - You will experience in change control management, supplier and materials quality control,...

Position Overview The Parts Storeman will be responsible for the accurate receipt, storage, issuing, and control of genuine parts, accessories, and consumables, while maintaining manufacturer standards and dealership procedures. Key Responsibilities Inventory Management - Receive, inspect, and accurately process incoming parts deliveries - Maintain organised storage of genuine parts,...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Commercial Refrigeration Solutions / Client Service BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Minimum qualification Grade 12 - Relevant tertiary qualification will be advantage - Refrigeration knowledge will be an advantage - Minimum of 5 Years experience...

Key Responsibilities: - Deliver excellent customer care / client service - Schedule and book clients - Coordinate and manage technicians & staff - Prepare and manage job cards - Obtain pricing from suppliers - Handle invoicing on Pastel - Prepare quotations - Manage targets & profits for department Additional Requirements: - Must be willing to be on standby over weekends with the company...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Maintenance BASIC SALARY : Market related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Grade 12 - Refrigeration Mechanic Trade Test (Commercial) - Safe Handling & Gas Certification a minimum requirement - Valid drivers license - Experience working in either air-conditioning or...

Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions...

Requirements: - Proven experience in sales and business development (preferably in the automotive or fitment industry). - Strong leadership and operational management skills. - Excellent communication, negotiation, and interpersonal abilities. - Ability to work independently and take initiative to drive results. - Proficient in MS Office Duties will include, but not limited to: - Sales and...

Typically you would input transactions on to the system, troubleshoot concerns on transactions and loads, liaise with clients and monitor acounts receivable and payable. Duties continued: - Coordinate billing and inventory control for all assigned loads - Maintain contact with assigned customer accounts - Data entry and management of all assigned customer orders, loads, and customer...

Requirements: - 2 years' working experience as a storeman, preferably in an automotive environment would be ideal - Strong organisational skills and attention to detail - Excellent communication skills - Basic computer literacy and ability to learn dealer management systems - Good numeracy skills for stock control and invoicing - Ability to work under pressure during busy periods - Physical...

Purpose of the Role: Assist the Store Manager in ensuring the smooth and efficient running of the store in order to achieve sales, service, and cost targets while delivering an exceptional customer experience within a high end retail environment Key Responsibilities Include but Are Not Limited To - Assist in the day to day operation of the store to ensure effective trading and excellent customer...

Key Responsibilities: - Order Packing and Handling - pack frozen meal orders in the chilled/frozen room according to pick and packing sheets - Maintain cold-chain integrity - Assemble boxes accurately and consistently for various order sizes - Prepare and fit styrofoam inserts per packing sizes - Ensure boxes are clean, undamaged, and suitable for frozen transport - Assist with stock rotation,...