Customer Experience Agent jobs in Somerset West

An established retail company in Somerset West seeks a Store Manager to oversee store operations and drive sales performance. Candidates should have at least 5 years of management experience in a retail/FMCG environment and possess strong financial management skills. The role requires effective team leadership and a commitment to customer service excellence. This position offers a competitive...

Thesl, a fast-growing procurement solution company, based in Somerset West requires a professional and vibrant customer support agent. Requirements: - Matric (Grade 12) - Able to communicate in English and Afrikaans - Computer literate - Must be able to work in a team environment - Call centre or retail experience will be advantageous - No criminal record - Must be based in Helderberg area or...

Job Post Summary: Inbound and Outbound Sales Agent Key Requirements: - Neutral accent: Effective communication is crucial in this role, and a neutral accent is required to engage with a diverse customer base confidently. - Working Hours: The position is based on Eastern Standard Time (EST), ensuring smooth coordination with our target market. - On-site Work: Join our vibrant team at our on-site...

The Somerset West /Strand Branch of car rental company, Europcar, has permanent opportunities available for an Agent: Customer Service. At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. The Agent: Customer Service provides the first line of service to customers, assisting customers with the pickup...

WE’RE HIRING – CUSTOMER SUPPORT AGENT (VEGAS BETS) Vegas Bets is looking for a Customer Support Agent to join our growing support team.Requirements:Willing and able to work night shiftsAvailable to work weekends & public holidaysExcellent English communication skills (written & verbal)Strong customer service mindsetComfortable assisting customers via live chat, email, and callsAble to work in a...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

THE OPPORTUNITY THAT AWAITS YOU Are you the kind of person who thrives on building relationships, solving problems, and making clients feel like VIPs? Do you get a buzz from turning challenges into opportunities and data into insights? If so, we've got the perfect stage for you to shine This isn't just another support job – it's about being the heartbeat of client success. You'll be part of a...

Company Description Episodic is a dynamic financial services provider specializing in health solutions for the retail and SME markets. We offer innovative and flexible medical insurance products designed to meet the diverse needs of our customers. Our emphasis on choice ensures affordability without compromising on quality. Episodic is dedicated to delivering impactful solutions that support...

German-Speaking Level C1/C2 Agent Job Description Job Title: German-Speaking Customer Support Agent (Level C1/C2)Reports To: Customer Support Manager / Team LeaderLocation: Somerset West, Western Cape 7130Employment Type: Full-time / Part-time / Contract Job Overview:Key Responsibilities: - Customer Support & Inquiries: - Provide clear, accurate, and timely information on product features,...

Join Our Elite Real Estate Team in Somerset West, Gordon's Bay & Strand Whether you're just starting out or you're an experienced agent looking for a global brand that invests in your growth, supports your success, and rewards your results, we at Engel & Völkers provide the platform, training, and qualified leads to help you succeed - Commission-based opportunity – Earn between R300,000 and R1...

High-end Tour Operator company based in Somerset West has a wonderful opportunity for an Administration / Junior Ticketing Agent to join their dynamic team ticketing agent|travel administration assistan An exciting opportunity is available for an Administration / Junior Ticketing Agent with a vibrant personality and minimum 6 months ticketing experience. Working knowledge of Amadeus will be...

The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience. This role is critical in...

Job Overview - Application Deadline: 3 January 2026 - Job Location: Somerset West, Western Cape - Job Title: Sales Customer Service Manager - Education Level: Diploma - Job Level: Management - Minimum Experience: 5- 7 Years Sales Customer Service Manager – Somerset West. Are you a focused, driven manager who leads by example and can turn around and uplift the standard of underperforming...

SECURITY/CUSTOMER CARE OFFICER We are currently seeking to employ a Loss Prevention/Customer Care Officer for our Somerset West branch (including our Warehouse in BlueCrane). Successful candidate will be responsible for: - Meeting customers at the door - Checking invoices and scanning out products before customer leaves the store - Directing customers to correct salesperson - Patrolling of...

At Rola, we know that every interaction matters. That's why our Customer Relationship Manager (CRM) is at the heart of everything we do—driving satisfaction, loyalty, and trust. By streamlining service delivery and ensuring seamless experiences, our CRM keeps Rola's reputation shining while making sure our clients expectations aren't just met, but exceeded. Salary Structure - Basic monthly...

Job Advert Summary At Rola, we know that every interaction matters. That's why our Customer Relationship Manager (CRM) is at the heart of everything we do—driving satisfaction, loyalty, and trust. By streamlining service delivery and ensuring seamless experiences, our CRM keeps Rola's reputation shining while making sure our clients expectations aren't just met, but exceeded. Salary...

Turn Conversations Into Commissions Are you a motivated sales agent ready to level up? Were looking for Tier 1–2 agents who can confidently handle warm leads, qualify prospects, and move deals forward. What You'll Do - Handle inbound & outbound calls, chats, or leads - Qualify prospects and identify buying signals - Hit targets and earn performance-based bonuses What Were Looking For -...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

RESERVATION AGENT Working Hours: 17:00pm-01:00am or 01:00- 09:00am Previous Reservation / Cruise Ship / Airlines / Tourism Certificate would be a PLUS! Salary: R15000 + Incentive PC Skills would be essential Knowledge of Amadeus / Galileo packages would be a plus. Must reside within the Helderberg area Alternatively WA: 0768655884 Pay: From R15 000,00 per month Application...