Customer Experience Agent jobs in Parktown North

A dynamic real estate company seeking a motivated and experienced Real Estate Agent with a proven track record of managing 10 or more property listings. The successful candidate will be responsible for driving property sales, managing client relationships, and ensuring excellent customer service throughout the buying and selling process. Key Responsibilities - Manage and market a portfolio of...

A leading financial services organization is seeking a Call Centre Agent to enhance customer satisfaction by delivering high-quality service through telephone and digital channels. The ideal candidate will possess an NQF level 5 qualification and have 1 to 2 years of related experience, showcasing strong telephonic communication skills. Join a dynamic team in Johannesburg, where adaptability and...

Inbound Call Centre Agent We are looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands, and we are looking for candidates who reside in nearby areas. Duties & Responsibilities - Answering incoming calls from customers regarding inquiries, complaints, and product information. - Providing excellent customer service by addressing...

A leading service provider in Randburg is looking for a Caredesk Supervisor to maintain customer experience standards in a high-pressure environment. The role involves supporting CareDesk agents, monitoring performance, and ensuring compliance with quality procedures. Key requirements include a matric certificate, at least 2 years supervisory experience in a call center, and proficient knowledge...

A leading retail company is seeking Customer Service Agents to join their dynamic teams across South Africa. This entry-level, full-time role offers the chance to begin a career in retail with no previous experience required. Candidates will receive on-the-job training and will be responsible for delivering outstanding customer service, assisting with customer inquiries, and ensuring a neat...

A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...

Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...

A leading African bank in Johannesburg is seeking a Design Director to drive customer experience and design thinking across projects. This role involves overseeing complex design projects, collaborating with senior leaders, and inspiring design teams to deliver innovative experiences. Ideal candidates will have a Bachelor's Degree in a relevant field, extensive experience in design, and the...

A leading telecommunications firm is looking for Customer Service Agents to join their Customer Experience team in Johannesburg. The ideal candidate will possess a Grade 12 qualification, along with 1-2 years of customer service experience, preferably in a call center or telecom environment. Strong communication and problem-solving skills are essential for this role, which involves handling...

Job overview Provide direct support to UK customers handling inbound/outbound calls and emails, ensuring FCA-compliant outcomes, accurate case documentation, and timely resolution. You will contribute to team KPIs, escalate complex cases, and support continuous improvement initiatives. Responsibilities - Handle inbound and outbound calls and email correspondence with UK customers...

A leading South African financial institution is searching for a Call Centre Agent in Randburg. This role requires delivering exceptional customer service through various channels while adhering to cost management protocols. The ideal candidate holds an NQF level 5 qualification with 1-2 years of relevant experience, and familiarity with CRM systems is advantageous. Opportunities for professional...

Overview Woolworths – Customer Service Agents: Woolworths is looking for Customer Service Agents to join their teams across South Africa! This is a fantastic opportunity to start your career in retail with no experience required. As a Customer Service Agent, you will be responsible for delivering exceptional customer service while assisting customers with their shopping experience. About The...

A major financial institution in South Africa is seeking a Call Centre Agent. In this role, you will engage telephonically with clients, providing accurate product information while exceeding customer expectations. The ideal candidate has an NQF level 5 qualification and 1-2 years of related experience. You will also drive growth initiatives and manage costs to improve efficiency within the Call...

Listing reference: track_001434 Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. · The incumbent is...

A leading retail company in Johannesburg is seeking a Service Advisor to ensure service excellence at the point of sale in their store. The role involves managing stock, training staff, and resolving customer queries efficiently. Applicants should have 1 year's experience in a customer-facing role and a strong understanding of retail/FMCG principles. The position is permanent and requires Grade...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...

Listing reference: track_001429 Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. - The...

Overview At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our...

A global technology services company is looking for a Banking Customer Care Voice Agent in Johannesburg. The role involves addressing fraudulent activity calls and assisting clients in resolving issues. Candidates must have a high school diploma and basic knowledge of Word and Excel. Strong customer service skills are desired, along with flexibility in schedules. This is an opportunity to work...

A global services company in Johannesburg is seeking a Banking Customer Care Agent. This role involves managing calls related to fraud, assisting clients by resolving inquiries, and providing information on services. Candidates must have at least a high school diploma and 85% English proficiency. Basic knowledge of Word and Excel is expected. Join a dynamic team focused on innovation and customer...