customer complaints jobs in Eastern Cape

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A leading retail company in South Africa is seeking a General Assistant to provide exceptional customer service, assist with merchandising and ensure store cleanliness. The ideal candidate will possess a minimum of Grade 10 or equivalent, experience in a similar role, and a valid South African ID or work permit. Responsibilities include assisting customers, handling complaints, and maintaining...

Overview As the first point of contact for our client’s valued customers, our Customer Service Agents ensure the highest of quality standards are always delivered whilst developing customer loyalty and providing an exceptional customer experience. They provide outstanding customer care, matching the needs of the customer to the appropriate products and services. Customer Service Agents will be...

A leading retail company in Mthatha is looking for a Sales Coordinator to drive sales through constant customer interaction and the issuance of accurate quotations. The ideal candidate will have strong numeric skills, proven customer service abilities, and at least 5 years of related experience. You will manage delivery services, resolve customer complaints, and ensure store standards are...

The Company One of the UK’s largest Hajj and Umrah travel groups, established for over 20 years and consistently recognised as a top-quality provider of Hajj services. The business is currently expanding its digital platform and growing the delivery team to support ongoing development. With a team of 50 staff, this is a rare opportunity to join a well-established, ambitious travel company at an...

Primary Purpose The Customer Care (Sales) Consultant secures sales and long-term customer relationships by reaching out to clients through constant and consistent calls, correspondence, and or other mediums of communication being utilized at our client. This individual offers our clients full product range and services as well as explains how these benefits the customer. This individual should...

Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank's Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...

Job Title: Customer Service Assistant:Location: East London, South AfricaRemote Working: Remote working not availableResponsibilities:- Handle customer inquiries in-person interactions in a professional and timely manner.- Resolve customer complaints and issues efficiently, providing appropriate solutions and alternatives.- Maintain a thorough understanding of the company's products and services...

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionnaProvides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.# Responsibilities## ## Customer ServiceCarry out standard customer service activities and...

Duties & Responsibilities: - Present, promote and sell products/services to existing and prospective customers face to face - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs - Establish, develop and maintain positive business and customer relationships - Reach out to customer leads through cold calling - Resolution of customer problems and complaints...

R 15,000.00 - 18,000.00 (South African Rand) About the job Assistant Store Manager (Grocery) Job Title: Assistant Manager - Retail Store (Grocery) Location: Must be residing within the Humansdorp, Jeffrey's Bay Area Salary: R15,000 - R18,000 per month Job Description: We are seeking a dedicated and experienced Assistant Manager to join our team at a busy grocery retail store. The successful...

A healthcare diagnostics organization in Gqeberha seeks a Pre-analytical Clerk - Data Capturer. Ideal candidates should possess computer literacy and a minimum of 3 years administrative experience. Responsibilities include handling samples, addressing customer complaints, and maintaining stock levels. The role requires excellent interpersonal skills and the ability to work under pressure....

Listing reference: sanbs_002687 Listing status: Online Apply by: 6 March 2025 Position summary Industry: Medical Technology Job category: Medical Research and Laboratory Sciences Contract: Permanent Business Unit: Port Elizabeth Remuneration: R 367,633.00 EE position: No Introduction Qualified Blood Bank Technician to perform routine testing functions (manual and automated) in blood...

Public Sector Team Leader We are seeking a highly motivated and experienced Public Sector Team Leader to join our team. The candidate will be responsible for a portfolio of buildings, encompassing the full function from lease onboarding to reconciling cash books. RESPONSIBILITIES - Leasing administration, billing, and receipts/refunds - Maintain tenant files, DPW remittances, and...

A prominent banking institution in South Africa seeks a dedicated professional to enhance customer experience and drive financial targets. The ideal candidate will have a strong understanding of clients' needs and the ability to provide suitable financial solutions. Responsibilities include ensuring complaint resolution and collaborating with team members to improve service delivery. A Higher...

Banker - Enterprise (FAIS) page is loaded## Banker - Enterprise (FAIS)remote type: Hybridlocations: Port Elizabethtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 3, 2026 (6 days left to apply)job requisition id: R-15983216### Empowering Africa’s tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with...

Job Summary Empowering Africa’s tomorrow, together…one story at a timeWith over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African groupJob SummaryProvide superior, seamless customer...

A leading cryptocurrency exchange in South Africa is looking for customer service representatives who are bilingual in English and Hindi. The role involves handling live chats, providing accurate information, and managing customer complaints with a focus on exceptional service standards. Ideal candidates will have at least 1 year of experience in customer service, particularly in finance or...

R 35,000.00 - 50,000.00 (South African Rand) About the job Refrigeration Service Manager Job Summary: We are seeking a highly skilled and motivated Refrigeration Service Manager to oversee our service department and ensure the efficient and effective operation of our Refrigeration service team. As the Service Manager, you will be responsible for managing a team of technicians, coordinating...

Public Sector Team Leader We are seeking a highly motivated and experienced Public Sector Team Leader to join our team. The candidate will be responsible for a portfolio of buildings, encompassing the full function from lease onboarding to reconciling cash books. RESPONSIBILITIES - Leasing administration, billing, and receipts/refunds - Maintain tenant files, DPW remittances, and DPW...