Customer Care Manager jobs in Edenvale

Position Overview:Specific Role Responsibilities:Process and Governance- Deliver on agreed performance targets according to set procedures and service level agreement- Execute work in line with governance and compliance processes- Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability- Monitor and evaluate...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises,...

Careers that Change Lives By joining Customer Care & Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world. Working in CCOO means being close to our customers and critical people inside hospitals, (nurses, physicians, procurement departments, suppliers, national...

Key Responsibilities Customer Enquiry & Complaint Handling - Receive, log, and manage customer enquiries, concerns, and complaints across multiple communication channels - Assess case severity and determine appropriate resolution pathways - Provide clear, professional communication to customers throughout the case lifecycle - Ensure all interactions reflect OEM brand values and customer service...

A reputable financial services company in Johannesburg is seeking a part-time Customer Care Representative. This role involves assisting customers and agents with their inquiries and resolving complaints. Candidates should have strong customer orientation skills, excellent communication abilities, and at least one year of experience in customer service. The position offers a hybrid work schedule,...

We are looking for a Warranty Technician – Customer Care based at our Head Office in Denver. Create the perfect pool experience. Fluidra aims to provide a fun and inclusive work environment where our values guide our behaviour. We strive to provide the perfect pool experience, responsibly. We have a strong geographical footprint with operations in over 45 countries. In South Africa, we have a...

A leading retail company in Johannesburg is seeking a Cashier to accurately handle all Point of Sale transactions, ensuring customer satisfaction. The ideal candidate must have at least a Grade 12 qualification and one year of related work experience. Strong communication skills in English and the local language are essential, along with the ability to work under pressure and provide excellent...

Minimum Requirements: - Must have a minimum of 3 to 5 years experience in Customer Care, specifically within the Automotive Industry - Automotive OEM Level experience will be highly advantageous - Diploma in Customer Service | Communications or similar essential - Strong proficiency in MS Office including Excel - Proven experience in management of Customer Enquiries and Complaints | Dealer...

A leading sportswear company in Johannesburg seeks a Retail Cashier to manage transactions and ensure customer satisfaction. The role requires 5-6 years of experience in sales, along with strong numeracy and communication skills. Responsibilities include handling payments, issuing receipts, and maintaining clean checkout areas. The ideal candidate will have a Grade 12 certificate, and must be...

A leading financial services provider in Randburg is seeking a dedicated Call Centre Agent to deliver exceptional customer service across telephone and digital channels. The ideal candidate should have NQF level 5 qualifications and 1-2 years of experience in a call center environment. Key responsibilities include managing customer queries, providing product information, and ensuring customer...

A prominent recruitment agency is seeking a Customer Care Specialist in Randburg, South Africa. The role focuses on managing customer enquiries and complaints while ensuring compliance with industry standards. Ideal candidates will have a diploma in Customer Service and at least three years of experience in a customer care environment, particularly within the automotive sector. Strong...

Job Purpose To plan, manage and monitor the implementation of customer care related activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery and customer satisfaction. Position Overview:Specific Role Responsibilities:GENERIC JOB OUTPUTS PROCESS- Contribute to the development of the appropriate strategy and set targets within area...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...

Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to...

Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to...

A global professional services firm is seeking a Banking Customer Care - Management Trainee in Johannesburg. This role involves managing a team, ensuring service delivery, and driving performance metrics. Ideal candidates should have customer service and team management experience, proficiency in English, and strong communication skills. Benefits include attractive salary, stable employment, and...

An advanced technology services provider is seeking a Management Trainee for their Banking Customer Care for Voice Processes in Johannesburg, South Africa. The ideal candidate will manage day-to-day operations, ensuring excellent customer service, coaching team members, and analyzing performance metrics. A High School Diploma is required, along with strong communication, organizational, and...

A global services company in Johannesburg is seeking a Banking Customer Care Agent. This role involves managing calls related to fraud, assisting clients by resolving inquiries, and providing information on services. Candidates must have at least a high school diploma and 85% English proficiency. Basic knowledge of Word and Excel is expected. Join a dynamic team focused on innovation and customer...

Banking Customer Care for Voice Processes, Voice Agent–Process Associate- English, OnSite, Johannesburg SA (BFS047582) With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters. At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our...