customer analytics jobs in Randburg

A prominent recruitment firm in South Africa seeks a Principal for Journey & MarTech Analytics. The ideal candidate will have extensive experience in digital customer experience and marketing technologies. Responsibilities include coordinating analytics platforms, maintaining tagging systems, and improving ROI on performance marketing budgets. A degree in an analytical field and strong analytical...

Reference: PTA002937-CB-1 As a Data Analytics Specialist, you will be at the forefront of employing leading analytical methods and technologies, ensuring that you're always working with cutting-edge tools and approaches to solve complex problems. Duties & Responsibilities The purpose of the position is: - To contribute excitedly and passionately to our client's data-driven culture, helping...

We are currently seeking the right candidate for an excellent career opportunity. As a Custom Analytics and Solutions associate your problem solving, development and product manager capabilities will be leveraged to help our clients navigate the complex world of modern data science and analytics. In this process, you will work with audit team members as well as other pillars in the Africa...

Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, 30 Baker Street To drive Personalisation objectives for Personal and Private Banking. Develop and implement high-impact, data-driven strategies and business cases, both proactively (based on identified opportunities) and reactively (guided by segment needs). Provide customer, account, transactional and...

A leading retail solutions company in Johannesburg is looking for a skilled Information Technology professional with 4-5 years of experience in customer data analysis and model development. Your key focus areas will include driving actions to completion, ensuring operational excellence, and conducting detailed analysis and reporting. The ideal candidate must hold a diploma or degree at NQF level...

Executive - Customer Enablement and Tactical Support - Sandton Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry‑leading performance across collections and recovery portfolios. This is a critical...

Custom Analytics and Solutions specialist-Johannesburg Qualifications:With a wide variety of clients across geographies, sectors, and systems you will be required to conceptualise, analyse, design, and deliver data analytical solutions to support our audit teams responding to challenging problem statements. Depending on the situation this will be done by yourself, working as part of team,...

A leading financial institution is seeking a Call Centre Agent in Randburg to deliver high-quality customer service through various channels. The ideal candidate will have an NQF level 5 qualification and 1 to 2 years of related experience. Responsibilities include managing customer inquiries, maintaining product knowledge, and ensuring professional communication. Candidates should be adaptable,...

Tracker requires the services of a talented Head of Customer Experience who will be responsible for overseeing the strategy, planning, and execution of Tracker’s customer experience objectives. This role is pivotal in shaping the end-to-end journey for both existing and prospective customers.Working closely with various business leaders, the incumbent will drive improvements in service delivery...

Main job function The Customer Support Manager is responsible for leading and optimizing the Customer Support function to deliver a high-quality player experience across all channels. The role ensures compliance with iGaming regulations, responsible gambling requirements, and internal service standards, while driving team performance, efficiency, and customer satisfaction. Qualifications -...

A leading customer support organization in South Africa is seeking a highly organized Assist Support Customer Agent. This role involves overseeing daily reports, case management, and customer escalations while ensuring data accuracy. Candidates should have a Matric Certificate, a minimum of 2 years in a support role, and strong analytical skills, particularly in Excel. The ideal fit is...

POSITION: Customer Support LOCATION: Randburg REPORTING TO: Service Centre Manager Summary Provide clerical and administrative support while serving as the primary point of contact for clients, addressing. Their queries promptly and efficiently. As the first point of contact at the Service Centre welcome desk, act as the frontline Representative, ensuring exceptional customer service. Experience...

Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...

Job title : Specialist : Data Analytics (Data Engineer) Fixed Term Contract Job Location : Gauteng, Johannesburg Deadline : January 05, 2026 Quick Recommended Links - Jobs by Location - Job by industries Job Purpose To analyse and provide expert advice with regards to data analytics in order to achieve business objectives. Education and Experience Minimum Qualification & Experience...

About the job Principal: Journey & MarTech Analytics - A Degree in an analytical field, e.g., Informatics, Computer Science, Data Science, Commerce - A Post Graduate qualification is preferred Experience - 5-8 years of experience gathering requirements and analyzing data - 8-10 years working experience preferred - Experience required with a proven track record in the drafting and...

Overview Tracker requires the services of a talented and experienced Executive: Customer Experience Centre for shaping and leading Tracker’s customer experience strategy across all service delivery channels. This role is central to ensuring that every customer interaction reflects Tracker’s brand promise, drives satisfaction, and strengthens loyalty. The successful incumbent will oversee the...

We are seeking a highly organized and detail-orientated Assist Support Customer Agent to oversee and monitor daily reports, case management processes, customer escalations, and data accuracy across key departments and partner service providers. This role requires strong analytical capabilities, process ownership, and effective communication across teams to ensure operational excellence and...

Custom Analytics and Solutions specialist-Johannesburg Qualifications:With a wide variety of clients across geographies, sectors, and systems you will be required to conceptualise, analyse, design, and deliver data analytical solutions to support our audit teams responding to challenging problem statements. Depending on the situation this will be done by yourself, working as part of team,...

A recruitment agency in South Africa is seeking a Specialist Customer Journey Architect to manage business analytics and contribute to the development of processes within business intelligence. Applicants should have strong analytical skills, a background in business process development, and 3 years of working experience. The role involves improving process efficiency, documenting business...

The opportunity to manage a portfolio of talent within a designated service lineA collaborative environment where everyone works together to create a better working worldExcellent training and development prospects, both through established programs and on-the-job trainingThe EY Tech MBA, offered in association with Hult International Business School through its innovative virtual learning mode,...