In this role, your primary responsibilities will include: Responsibilities - Deliver post implementation training on our software to both new and existing clients when required - Managing, maintaining, and building existing client relationships - Lead point of contact for all customer account management matters - Providing solutions to new and existing clients - Analysing clients’ systems and...
A dynamic customer service provider is looking for a proactive Customer Support / Account Manager to join their remote team. The role involves managing client accounts, ensuring a smooth onboarding process, and providing ongoing support. Ideal candidates should have proven experience in customer support and excellent communication skills, with the ability to work independently in a fast-paced...
A leading automation solutions provider is looking for an Account Manager based in Durban to manage key customer relationships. The ideal candidate will ensure service quality and drive account retention by understanding customer needs and responding proactively. This role requires strong interpersonal skills, commercial acumen, and a willingness to travel. Join us to make impactful connections...
A leading staffing agency is seeking a Customer Success Manager to work remotely from South Africa. This mid-senior level role involves managing and growing Fortune 500 accounts, nurturing client relationships, and overseeing staffing requirements. Candidates must have 3-5 years of experience in the Staffing and Recruiting industry, strong communication skills, and be comfortable using CRM...
A leading logistics company in Gqeberha is seeking an experienced Freight Forwarding Specialist to enhance customer service and manage freight operations. The ideal candidate has over 7 years of experience in end-to-end freight processes and excels in customer service. Responsibilities include assisting customers with queries, compiling RFQs, and leading operational meetings. The position...
Overview Assistant Vice President-Customer Service - Inbound Voice-Account & Portfolio Management EXL, Cape Town, Western Cape, South Africa Requirements - Minimum 8 years’ work experience; preferably from BPO background - Should have managed a large BPO Operations Teams for at least 3 years as an HOD Seniority level - Executive Employment type - Full-time Job function - Business...
Our client in the online food delivery industry is looking for a Customer Success Manager. As a Customer Success Manager, you will work efficiently with the enterprise restaurant partners to drive results in revenue growth, operational excellence and customer service. The Customer Success Manager will work closely with restaurant partners, the restaurant support team, product, sales, marketing...
Account Manager / Customer Success Manager (Amazon Specialist) Location: Remote (LATAM or South Africa) About the Role We are seeking a highly skilled and proactive Account Manager / Customer Success Manager with deep Amazon expertise to manage client communications and project execution for Amazon launch services. This is a critical role in a fast-paced digital agency, ensuring clients...
ELIGIBILITYCLOSING DATE10.03.2025REFERENCE NUMBERWS 33/25 ExternalSALARYR1 020311-R1 293302.00 TCOEDEPARTMENTCommercial ServicesDIRECTORATEWATER AND SANITATION WS 33/25 Key Customer Accounts ManagerRequirements:- Relevant Degree or BTech qualification- 5 to 8 years’ relevant experience in a senior position,supervising staff within a Customer Services environment.- In depth knowledge of Customer...
Job title: Customer Success Representative/Account Manager Division: WEIR Motion Metrics Location: Johannesburg, South Africa Hybrid Purpose of Role:_ _As a Customer_ _Success _Representative/Account_ Manager_ _at Weir Motion Metrics, you will be focused on ensuring customer satisfaction and retention, as well as uncovering business expansion opportunities inside key accounts. This will be...
EOI - Perth Customer Success Manager, Account Manager CorePlan Berth WA (Hybrid) Account and Relationship Management (Sales) Full time About Us CorePlan is a Perth tech startup shaking up the mining industry with a modern digital SaaS drilling management platform. We replace paper and spreadsheets with a seamless solution used by customers worldwide. Our mission is to advance digital...
A leading recruitment agency is seeking an experienced account administrator in Durban to manage daily customer and retailer administration tasks. The ideal candidate will have 3 years of experience in account administration, preferably within the FMCG sector. Responsibilities include ensuring efficient data capture, serving as a communication link for customers, and assisting the Account...
About the job Customer Accounting Specialist Customer Accounting Specialist Location: Bryanston - To support, maintain and report on all companies revenue driving responsibilities including invoicing, debtor management, month end accounting and reporting, in compliance with internal policies and IFRS. Key accountabilities: - To support companies customer bills are accurate and delivered...
A leading customer service provider in Johannesburg is seeking a detail-oriented Customer Service Agent to support their members. You will handle inquiries related to accounts and product features, providing clear and accurate information. The successful candidate will have at least 2 years of experience in an international call centre, excellent communication skills, and a willingness to work...
A leading energy company in Cape Town seeks a Customer Service Analyst to deliver top-tier support to key customers. You will help resolve inquiries through various channels, ensuring exceptional service standards are met. Ideal candidates have experience in customer environments, strong communication skills, and familiarity with systems like SAP and Siebel. This full-time role requires...
A banking recruitment agency in Johannesburg seeks a candidate with 1-2 years of experience in Personal and Business Banking. Responsibilities include engaging customers, driving service excellence, and managing various banking transactions. Candidates should have prior experience in branch banking or contact centres, with significant knowledge of bank processes. The role supports customer needs...
A leading business consulting firm is seeking an entry-level Executive-Voice-Customer Service in Cape Town. The role involves demonstrating strong customer focus and achieving high call quality while managing customer accounts. Candidates must have Grade 12 and six months of call center experience, with strong articulation in English. This full-time position offers a dynamic work environment,...
A growing consulting firm based in Cape Town is seeking a highly experienced Senior Sales Executive to enhance client success and manage key accounts. This role emphasizes exceptional customer experiences, efficient handling of high-value relationships, and effective communication with both clients and solicitors. Candidates should have at least 5 years in lending or legal sectors and strong...
Senior Sales Executive (Customer Success & Account Management) Cape Town, Western Cape, South Africa Job Openings Senior Sales Executive (Customer Success & Account Management) About the job Senior Sales Executive (Customer Success & Account Management) Job Title: Senior Sales Executive (Customer Success & Account Management) Location: Cape Town (Remote to start, Hybrid in Foreshore at a...
About the job Customer Support/Account Manager Customer Support / Account Manager Location: Remote (Johannesburg or Cape Town) Salary: R18,000 R23,000 per month Working Hours: UK Hours (8AM4PM or 9AM5PM) We are looking for a proactive and reliable Customer Support / Account Manager to join our growing team. This role is key to delivering a first-class service to our customers, from the point of...