Customer Account Agent jobs in Durban

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

Minimum requirements: - Strong knowledge of customs procedures, tariff classification, and valuation rules. - Familiar with import/export documentation requirements. - Minimum Matric / Grade 12 (essential). - Diploma/Certificate in Customs Clearing, Logistics, or International Trade (advantageous). - Minimum 35 years experience in import customs clearing. - Accredited Customs Practitioner is an...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 28, 2026 Skill Set What You’ll Bring to the Team: - Demonstrate Strong sense of accountability. - Demonstrate the ability to formulate objectives, interpret organizational strategy and translate into action plans - Demonstrate high levels of attention to detail - Strong sense of business acumen - Have good...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...

Qualifications: Grade 12 (Matric) 1 year or more call centre customer support experience Computer literate Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail process. Responsibilities: Respond to customer queries across multiple channels. Log and update customer information accurately. Resolve account and product issues quickly and professionally. Ensure all...

RESPONSIBILITIES: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Follow communication procedures, guidelines and policies. - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure that administrative duties are accurate and timely. - Solve complex problems through...

Job Specification: German Speaking Customer Service Advisor Department: Customer Services | Location: UmhlangaWorking Hours: 8 am - 10 pm (Rotational shifts)Shift Pattern: Monday - Sunday (Required to work 5 days on and 2 days off) Salary Breakdown: - Component_ - Amount_ Annual Salary R288,000 Transport Allowance R400 Medical Insurance Employee + 2 Dependents Pension Fund 5% Employer...

Job Description A leading Logistics company is searching for an experience and qualified Key Account Agent to join their team in Durban. Requirements: •Diploma / Degree in Supply Chain / Logistics is advantageous •Minimum of 3 years’ experience within the logistics environment •Knowledge of customs rules and regulations is required •Experience working with sea and air freight is...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

CALL CENTRE SALES AGENTS NEEDED! Locations: Western Cape Bellville | Durban Windermere | Pretoria Lynnwood Ridge & Waterkloof Ridge | Centurion Hennopspark Salary: R3,500 + Commission Do you have the gift of conversation and a passion for sales? Our client is seeking enthusiastic Sales Agents to join their expanding call centre teams. If youre motivated, dependable, and ready to engage with...

At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! RCL FOODS is seeking a Customer Service Centre Team Leader to join our Vector Logistics Division. The role will be based in Durban and will report to the Customer Service Centre Specialist. The purpose of the action Key...

CXAiis a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions. Our mission is to deliver elevated customer experiences to our...

Key Responsibilities: - Team Leadership & Training: Guide, mentor, and train the existing team of Client Relations Officers/Telesales Agents. Develop and implement coaching programs focused on advanced voice modulation and luxury client communication. - Client Engagement: Personally handle interactions with high-value clients, delivering outstanding customer service and building strong, lasting...

We are looking for money-driven Durban SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for you! During a Typical Day, you’ll: - Call pre-qualified clients existing and new customers to sell variety of Telco and Data products & services. - Offer professional advice to clients for upgrades. -...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : November 30, 2026 Responsibilities - We’re building a talent community of ambitious, energetic go-getters in KwaZulu Natal Region, who are ready to step into the spotlight as Field Sales Agents when opportunities arise. - Do you think you have what it takes to be our newest Purple Star? Bonus To Have: - Previous...

High earning potential! Earn R20K+ including commission in Leading Telco – North Beach-Durban We are looking for money driven Teleco experienced agents to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for you! During a Typical Day, you’ll: - Call pre-qualified clients existing and new customers to sell...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Responsibilities - Negotiate payment arrangements in accordance with set standards - Accurately updating customers' information -...

High earning potential! Earn R20K+ including commission. We are looking for money-driven Durban SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for you! During a Typical Day, you’ll: · Call pre-qualified clients existing and new customers to sell variety of Telco and Data products &...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 27, 2026 Responsibilities - Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the...

Are you a persuasive communicator with a passion for technology? Ready to make an impact and grow your career with us? Apply now and be part of a team that values innovation and customer satisfaction! As a Telesales Agent at mr price money, you’ll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco products. Using dynamic campaign scripts,...