Customer Care Agent jobs in Durban

Job Specification: German Speaking Customer Service Advisor Department: Customer Services | Location: UmhlangaWorking Hours: 8 am - 10 pm (Rotational shifts)Shift Pattern: Monday - Sunday (Required to work 5 days on and 2 days off) Salary Breakdown: - Component_ - Amount_ Annual Salary R288,000 Transport Allowance R400 Medical Insurance Employee + 2 Dependents Pension Fund 5% Employer...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.- Your Role :Customer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for customers and to ensure that customers are satisfied with products,...

The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. Our Team Leaders should always look...

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...

Minimum requirements: - Strong knowledge of customs procedures, tariff classification, and valuation rules. - Familiar with import/export documentation requirements. - Minimum Matric / Grade 12 (essential). - Diploma/Certificate in Customs Clearing, Logistics, or International Trade (advantageous). - Minimum 35 years experience in import customs clearing. - Accredited Customs Practitioner is an...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 28, 2026 Skill Set What You’ll Bring to the Team: - Demonstrate Strong sense of accountability. - Demonstrate the ability to formulate objectives, interpret organizational strategy and translate into action plans - Demonstrate high levels of attention to detail - Strong sense of business acumen - Have good...

RESPONSIBILITIES: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Follow communication procedures, guidelines and policies. - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure that administrative duties are accurate and timely. - Solve complex problems through...

Qualifications: Grade 12 (Matric) 1 year or more call centre customer support experience Computer literate Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail process. Responsibilities: Respond to customer queries across multiple channels. Log and update customer information accurately. Resolve account and product issues quickly and professionally. Ensure all...

A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. Own transport is non-negotiable. NB: Please note this is a night time position only, 8 hour shifts will fall within these times. 16:00pm to 03:00am Remuneration: R400 per shift Matric Computer literate in MS Word, MS Excel Flexible and able to work after hours...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Responsibilities Strategic Leadership - Translate Board-level strategy into practical commercial execution plans. - To pursue markets, customers and products, which can deliver long-term profitability and sustainability of the business and satisfy the identified needs of customers who require our products throughout South Africa and appropriate global markets. - Identify market trends, emerging...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Requirements Requirements and Experience - Grade 12 level of numeracy and literacy - A Minimum of 1 year experience within a similar role is preferred. - A minimum of 1 year of experience in renal will be advantageous. - Must be able to work under pressure in a constantly changing environment. - Strong...

Overview My Client a NPO in Durban is recruiting for a Facility Manager at their unit in Durban - KZN Remuneration Structure - Salary : R17 500 - R20 000 PM - negotiable - Company benefits to be discussed in interview Education requirements: - Matric - Business management diploma or hospitality management diploma - 5 years’ managerial experience? - Experience in a similar role and...

Provide quality patient care aligned to the scope of practice. Represent Aloecrest 911 as a true brand ambassador by upholding the Aloecrest values of care, dignity, truth, participation and compassion. Promote improved operational performance and patient experience through quality delivery of services and patient interaction, by subscribing to the highest level of integrity and professionalism....

Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...

Provide quality patient care aligned to the scope of practice. Represent Aloecrest 911 as a true brand ambassador by upholding the Aloecrest values of care, dignity, truth, participation and passion. Promote improved operational performance and patient experience through quality delivery of services and patient interaction, by subscribing to the highest level of integrity and professionalism. KEY...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 01, 2026 The role: - Are you as passionate about customers as we are? Do you have strong interpersonal skills, enthusiasm for speaking with people, and a mind for problem-solving? If you love interacting with other people, this is the role for you. Our Customer Care Agents take pride in providing the best customer...

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.- Your Role :The Operational Service Representative is responsible for ensuring that our internal customers’ experience is a positive one each and every time they engage with the Operational Care Center. Specifically, the Operational Service Representative...