Responsibilities Product Knowledge Understand each customer-facing Drivex service (e.g., eHailing, Grocery, Courier) and its user flows, app functionality, and operational dependencies. Research Gather data on user experience challenges, service gaps, and satisfaction patterns through CRM tools and user interviews. Deliverables Create satisfaction reports, support scripts, knowledge base...
Job Purpose Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Duration: Permanent, Part Time Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required...
Our client operating in the Wholesale and Retail Industry, is currently looking to employ an experienced Customer Relations Officer to be based in Port Elizabeth. Requirements: - Minimum qualification: Grade 12. - Computer literate – Excel, Word, Outlook. - Fluent in English / Afrikaans language. - Experience in FMCG would be advantageous. Responsibilities, but not limited to: - Sales: - To...
A reputable IT company in Gqeberha is seeking a friendly Receptionist/Switchboard operator to join their Client Experience department. The role involves providing exceptional service to customers, managing switchboard calls, and performing general office administration. Successful candidates should have a Matric and at least one year of experience in a reception role, along with strong customer...
A leading logistics company in Gqeberha is seeking an experienced Freight Forwarding Specialist to enhance customer service and manage freight operations. The ideal candidate has over 7 years of experience in end-to-end freight processes and excels in customer service. Responsibilities include assisting customers with queries, compiling RFQs, and leading operational meetings. The position...
The Company One of the UK’s largest Hajj and Umrah travel groups, established for over 20 years and consistently recognised as a top-quality provider of Hajj services. The business is currently expanding its digital platform and growing the delivery team to support ongoing development. With a team of 50 staff, this is a rare opportunity to join a well-established, ambitious travel company at an...
We are currently seeking a motivated and enthusiastic individual for an Entry Level Matric Position in East London, South Africa. This role is ideal for a recent high school graduate looking to gain valuable experience and develop essential skills in a dynamic and supportive environment.ResponsibilitiesMeet sales targetsGenerate sales leads through various channelsConduct sales presentations and...
Are you an experienced leader with a passion for customer service and a keen interest in nature? We are looking for a Branch Manager & Customer Relationship Manager to oversee the Sales, Operations, and Accounts functions at our clients Port Elizabeth office, while also managing operations at their East London branch. What Were Looking For: The ideal candidate will have a strong background in...
Primary Purpose The Customer Care (Sales) Consultant secures sales and long-term customer relationships by reaching out to clients through constant and consistent calls, correspondence, and or other mediums of communication being utilized at our client. This individual offers our clients full product range and services as well as explains how these benefits the customer. This individual should...
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above...
Customer Service Manager (CSM) Savage Money Mawson Lakes, Adelaide SA Financial Planning (Banking & Financial Services) Full time 60,000 to 80,000 per year Low application volume Customer Service Manager to Savage Money Smart investing needs smarter finance Location: Mawson Lakes, SA Type: Full-time Salary: 60,000 - 80,000 (renumeration based on experience) + super + commission About...
Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank's Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...
Listing reference: track_001332 Listing status: Online Position summary:Industry:IT & Internet Job category:Customer Service Location:Gqeberha (Port Elizabeth) Contract:Permanent Remuneration:Market Related EE position:No Introduction:TRACKER requires the services of a Representative: Customer Services for the PE and surrounding area. The role is based at the PE office. Job...
Customer Service Consultant - ideal 4 Support Workers PeopleWise Consulting Adelaide SA (Hybrid) Aged and Disability Support (Community Services and Development) Contract/Temp Add expected salary to your profile for insights This is an ideal role for candidates with support work or NDIS experience who want to work in an office environment and get a guaranteed 38-hour-per-week income, or...
Drive Your CareerMain Missions:- Assist and train planners with completion of clearing instructions- Analyze correctness of the freight invoice from the service provider.- Research Customs and Trade matters and provide solutions.- Rules of Origin and Free Trade Agreements e.g. EPA, AGOA, SACU, EU- Reconciliation and review of the Import duties general ledger accounts- Preparation and submission...
A local recruitment agency is seeking an organized and target-driven Office Administrator/Sales Representative in East London, Eastern Cape. The successful candidate will handle administrative duties, manage customer relationships, and assist with driving sales growth. Applicants should have strong communication skills and be computer literate. This position is ideal for those passionate about...
A recruitment agency is looking for a motivated Sales Executive in Mthatha. The successful candidate will have extensive experience in office technology sales, demonstrating exceptional skills in relationship building and achieving sales targets. Responsibilities include identifying sales opportunities, maintaining customer satisfaction, and working collaboratively with the sales team. The...
Job Purpose Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Duration: Fixed Term, Full Time Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required...
Overview We are seeking a mature, organised, and target-driven Office Administrator / Sales Representative to join our team. The ideal candidate will handle day-to-day administrative duties, manage customer relationships, resolve client issues professionally, and assist with driving sales growth. Requirements - Matric (Tertiary qualification in Administration or Sales advantageous) -...
Description Our client operating in the Wholesale and Retail Industry, is currently looking to employ an experienced Customer Relations Officer to be based in Port Elizabeth. Requirements: - Minimum qualification: Grade 12. - Computer literate – Excel, Word, Outlook. - Fluent in English / Afrikaans language. - Experience in FMCG would be advantageous. Responsibilities, but not limited to: - ...