Your Role The Customer Service Team Lead is responsible for leading, managing, and developing a team of Customer Service Representatives within an assigned territory. The role ensures high-quality service delivery, operational efficiency, and compliance with standard operating procedures while driving continuous improvement in customer experience, team performance, and internal processes. This...
Customer Care Agent (German Speaker) Full-time (40hrs a week), Remote South Africa Check out The Global Talent Co.'s talent network: About Us: At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing...
Job Description An exciting opportunity has become available for a Customer Liaison Officer within a leading logistics company located in Johannesburg. Requirements: •BCom Degree in Logistics / Supply Chain / Diploma in Road Transportation / BSc Engineering •Minimum of 3 years’ experience in a similar role •Experience in the distribution industry is required Correspondence will only be...
Business unit, Department, Reporting Business Unit Operate Department Digital Workplace Management (DWM) Job grade OP1 Core Description To provide technical assistance and maintenance of computer systems, logistical support, audio visual equipment’s etc. Provide service activities on company systems, including installation, discontinuance, relocation, diagnosis, emergency repair etc. while...
Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo deliver customer support services to enhance...
Operates within Customer Experience and Operations/CXO and is responsible for allMTN second line support across touchpoints that are related (but not limited to)MTN products & services, billing & account management, credit control, collections,sales, partner & channel support, customer retentions, MNP, Network & Coverage,fraud, device & technical enquiries, etc.Their purpose includes:- To provide...
Description Key Performance Output The successful candidate will be reporting to the Chief Financial Officer, and will be responsible but not limited to the following: - Performs a variety of administrative and executive support tasks that are highly confidential and sensitive. - Generate procurement orders on software system including receipting and invoicing. - Monitor stock levels and...
Job Description Key Performance Output Responsibilities The successful candidate will be reporting to the Chief Financial Officer, and will be responsible but not limited to the following: - Performs a variety of administrative and executive support tasks that are highly confidential and sensitive. - Generate procurement orders on software system including receipting and invoicing. - Monitor...
A rare opportunity for a commercially driven Chief Sales Officer to shape and scale revenue strategy for a high-growth, technology-led organisation operating at the intersection of telecommunications, ICT, and IoT. This role offers true executive influence, board-level exposure, and the mandate to build a world-class, platform-led sales engine across multiple markets. Company and Job...
Chief Financial Officer (CFO) Shape the financial future of a high-growth, innovation-driven start-up Bryanston | R1.5 million to R2 million per annum (CTC) About Our Client Our client is an ambitious, fast-scaling organisation operating in a dynamic, innovation-led environment. With a strong focus on sustainable growth, operational excellence, and strategic expansion, they offer an opportunity...
We are looking for a highly motivated,passionate, proactive and resilient individual to increase funeral insurance business and funeral business by providing relevant services and information to pensioners at retirement establishments and other facilities, through the establishment of relationships between funeral agents and other possible new business sources such as retirement facilities,...
Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...
Minimum Requirements: - Must have a minimum of 3 to 5 years experience in Customer Care, specifically within the Automotive Industry - Automotive OEM Level experience will be highly advantageous - Diploma in Customer Service | Communications or similar essential - Strong proficiency in MS Office including Excel - Proven experience in management of Customer Enquiries and Complaints | Dealer...
Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Customer Support Specialist for their Southern African Region (South Africa, Namibia & Botswana markets). The Corporate Holding Company overseas, manufactures their niche products and is the worlds most trusted original equipment manufacturer (OEM) with their machinery/equipment as...
Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...
If you thrive on building long-term client partnerships and driving sales through meaningful engagement, this role offers the perfect blend of relationship management and commercial impact. Join a fast-paced, customer-centric environment where trust, collaboration, and proactive engagement are at the heart of success. As a Customer Manager, you will own a defined customer base and be responsible...
Drive sales efforts through effective planning, scheduling and conducting ongoing customer visits Engage with existing customer base in order to grow sales Provide ongoing support to customers to ensure client satisfaction Learn and understand the importance of the company's products and service Have a good financial acumen Provide product usage reports/KPI reports as required Produce...
Inbound customer service call center agent needed for Airline company RESPONSIBILITIES: - Receive calls from customers / passengers - Deal with problems such as delays, cancellations etc - Explain processes to customers and assisting them where necessary - Work in a team and longer than normal hours (shift work) - Deal with confidential information - Communicate with customers both verbally and...
We have a 12-month contract available for an adaptable action orientated, highly motivated, individual with strong cold calling and customer service experience to join our international online driver platform client in Johannesburg. Individual must be comfortable with travelling every 3 weeks for a 2 day trip. they will be working 4 days a week at the office and 1 day from home. must have a...
Tracker requires the services of a talented Head of Customer Experience who will be responsible for overseeing the strategy, planning, and execution of Tracker’s customer experience objectives. This role is pivotal in shaping the end-to-end journey for both existing and prospective customers.Working closely with various business leaders, the incumbent will drive improvements in service delivery...