Complaints Manager jobs in Stellenbosch

Key Performance Areas (KPAs) - Develop and execute a 52-week Planned Preventative Maintenance (PPM) schedule for critical plant equipment (HVAC, lifts, fire panels, transformers). Ensure schedules are accurate, up to date, and executed on time. - Manage diesel procurement and maintenance contracts - Conduct monthly technical inspections to identify deterioration before it becomes a capital...

Location: Stellenbosch About the Role We are seeking a reliable and customer-focused Duty Manager to join our hospitality team in Stellenbosch. The successful candidate will be responsible for overseeing daily operations during assigned shifts, ensuring excellent guest service, efficient staff coordination, and smooth front-of-house operations. This role is ideal for a hands-on leader who thrives...

Minimum requirements: - Golf operations experience. - In-depth product knowledge of golf equipment. - Proven experience in retail or management. - Customer engagement. - Computer literacy. Personality Traits: - Aligning performance for success. - Business acumen. - Management and leadership. - Self-motivation, discipline, and problem-solving ability. - Strong verbal communication and...

Job Overview - Application Deadline: 14 February 2026 - Job Location: Stellenbosch, Western Cape - Job Title: QC Manager (Wine) - Education Level: Bachelors Degree - Job Level: Senior - Minimum Experience: 5- 7 Years QC Manager (Wine) job vacancy in Stellenbosch. Duties and Responsibilities: - Development and maintenance of quality management and food safety systems, including HACCP, IPW and...

Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that's both functional and fashionable and aimed exclusively at those who live and love an active lifestyle. The Burnt team has grown exponentially over the past couple of years, into a young, dynamic and vibrant...

Important Notice Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on...

Our Client is looking for a Duty Manager to join their team Location: Stellenbosch About the Role We are seeking a reliable and customer-focused Duty Manager to join our hospitality team in Stellenbosch. The successful candidate will be responsible for overseeing daily operations during assigned shifts, ensuring excellent guest service, efficient staff coordination, and smooth front-of-house...

To serve as the custodian of the physical assets within the portfolio, ensuring buildings are safe, compliant, healthy, and fully operational, Key Performance Areas (KPAs) - Develop and execute a 52-week Planned Preventative Maintenance (PPM) schedule for critical plant equipment (HVAC, lifts, fire panels, transformers). Ensure schedules are accurate, up to date, and executed on time. - Manage...

The Cellar Door Manager Position Jordan Wine Estate is looking for an esteemed manager for their casual eatery and wine tasting facility, The Cellar Door. The successful candidate will be responsible for the full running of The Cellar Door, including our fully functional wine sales & tasting facility with an all-day food menu. The ideal candidate is a solution-driven team player with excellent...

Kleine Zalze Wines, an award-winning wine farm outside Stellenbosch, and part of the AdVini Group, is looking for a qualified and experienced QC manager to ensure the quality standards throughout the company. The successful candidate must have a BSc Food Science/Microbiology degree or equivalent relevant qualification, with a minimum of 5 years QC experience in a wine-production...

Mediclinic Stellenbosch | Stellenbosch | South Africa Closing date: 07/01/2026 Number of positions: 1 Recruiter name: Nadine Lizelle Hearne Reference number: Workplace Type: On-site Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB The Unit Manager manages a specific...

BASED IN STELLENBOSCH Managing of Banqueting Manager, Head Housekeeper Ensuring day to day smooth functioning of Club operations. Directly supervising the Banqueting Manager & Head Housekeeper. Dealing closely with members, visitors and guests and handle their queries, compliments and complaints. To be visible in the service areas during peak hours of business. Additional responsibilities: -...

Area: stellenbosch - Term: permanent - Experience: 3 years + - Salary: neg - Closing Date: neg - Starting Date: neg - Reference Code: slvd-23-18 this position is seeking a hospitality passionate individual that will be physically present on the restaurant floor and in the kitchen to monitor the quality of the service and the food. you will be happy to engage with customers to ensure...

The Store Manager is responsible for to ensure an efficient restaurant operation by maintaining high production, productivity, quality, and customer-service standards. JOB DUTIES AND RESPONSIBILITIES:Ensure the store operates in a profitable and cost effective manner. Do store opening, closing other quality checks. Conduct daily cash-up's, banking, other in-house controls and supplier account...

Restaurant Manager Job brief We are looking for a Restaurant Floor Manager to motivate our staff to provide excellent customer service. To be successful in this role, you’ll need management skills and experience in both the front and back of the house. We want you to know how to oversee the dining room, check in with customers and balance seating capacity. We’ll expect you to lead by example...

Key Responsibilities: - Assist the Casino Manager in the day-to-day operation of the casino onboard the cruise ship - Manage and supervise a team of casino staff, including dealers, cashiers, and technicians - Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets - Ensure compliance with all gaming regulations and company policies - Train and...

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins, check-outs, and guest...

Key Responsibilities: - Greet and register guests - Answer inquiries pertaining to hotel policies and services, and resolve occupants’ complaints - Assign duties to workers and schedule shifts - Coordinate front-office activities of lodges, and resolve problems - Confer and cooperate with other managers to ensure coordination of lodge activities - Collect payments, and record data pertaining to...

Job Summary:The Restaurant Manager is responsible for overseeing the daily operations of the front of house, ensuring an exceptional dining experience for guests. This includes managing the staff, creating a welcoming atmosphere, maintaining high service standards, and collaborating with kitchen and management teams to deliver a seamless operation. The Manager plays a crucial role in achieving...

Job Overview - Application Deadline: 26 February 2026 - Job Location: Stellenbosch, Western Cape - Job Title: Facilities Manager - Education Level: Diploma - Job Level: Senior - Minimum Experience: 5- 7 Years Facilities Manager job vacancy in Stellenbosch. Duties and Responsibilities: - Preventative Maintenance: Develop and execute a 52-week Planned Preventative Maintenance (PPM) schedule for...