collections team manager jobs in Rivonia

JOB PURPOSE:To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIREMENTS: - Minimum Matric qualification is mandatory. - Tertiary qualification or course in management is an advantage. -...

Introduction We are currently recuiting for an experienced Debt Collector / Inbound and Outbound to join our team. Duties & Responsibilities- Keep tracking outstanding debts- Plan course of action to recover owed money- Locate and contact debtors- Negotiate payoff deadlines and payment plans- Handle customers' questions or complaints- Build trust with debtors- Update account status and database...

Key deliverables: - Supervising collections activity to ensure compliance and quality standards - Supporting process optimisation and system usage - Acting as an escalation point for complex collections matters - Working closely with finance and operational teams - Maintaining confidentiality and professionalism at all times Minimum requirements: - Leadership experience in collections or...

Now Hiring: Collections Team Leader — Lead, Motivate & Maximize Recovery Are you the kind of leader who thrives under pressure, inspires performance, and keeps operations razor-sharp? We're hiring a Collections Team Leader to drive a high-performing team in a fast-paced, well-funded startup — where your precision, leadership, and results-focused mindset directly fuel our success. This is your...

Listing reference: cartr_000564Listing status: Online-Position summary Industry:Call Centre Industry Job category:Others: IT and Telecommunication Location:Rosebank Contract:Permanent EE position:No Introduction- A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial...

TEAM LEADER X 2 (Municipalities/Government) Understanding Excalibur and strategy Skill set on predictive dialler, campaign building and managing big teams To analyse unsatisfactory items and implement action plans Ensure all deadlines are met Analyse and document for quality assurance To work closely with the team to ensure the team has sufficient phone coverage in relation To requests for leave...

Description: Contract Renewal: To effective collect outstanding debt and prevent Bad Debt for Vodacom Corporate, Business and Consumer collection portfolio and ensure that the accounts are paid when due To assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment. • To minimise bad debt • To follow up on non-payments • To...

Randburg, Johannesburg Salary: Basic + Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ('DCA), National Credit Act ("NCA") and the Company policies and procedures. REQUIREMENTS: - Minimum...

We are looking for a Customer Collections Consultant to join our team at ikeja. This role is key to maintaining strong relationships with our customers by ensuring timely payments, providing exceptional support and actively assisting with account and service management. You will play a crucial part in customer retention, working closely with both our customers and internal teams to address...

Job Advert Summary:Minimum Requirements: - Minimum Matric or NQF equivalent (NQF Level 4) - Minimum 1 year collections experience in asset-based finance essential - Debt review experience beneficial - Understanding and/or experience of the Collections and Recoveries cradle to grave environmentwould be beneficial (Debt Review/ Asset Management/ Legal/ Off Balance Sheet Recoveries). Duties and...

A leading fashion retailer in Midrand seeks a dynamic individual for a management role in their store. The candidate will support the Store Manager and take charge during their absence while motivating and developing the team to deliver exceptional customer experiences. This role offers a chance to grow in a fast-paced, fashion-focused environment, providing ample training and opportunities for...

Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

Job Description The purpose of this role is to lead and coordinate the daily operations of the Loan Management Unit (LMU), ensuring that all loan-related activities are executed with precision, efficiency, and compliance. This includes overseeing the end-toend loan administration process, from disbursement to repayment, while maintaining high standards of data integrity, client service, and...

The purpose of this role is to lead and coordinate the daily operations of the Loan Management Unit (LMU), ensuring that all loan-related activities are executed with precision, efficiency, and compliance. This includes overseeing the end-toend loan administration process, from disbursement to repayment, while maintaining high standards of data integrity, client service, and regulatory...

This is your chance to step into a high‑influence strategic role where your ideas dont sit in someones inbox they shape the future of how a major financial institution drives collections, optimizes risk, and leverages AI and machine learning across the full credit life cycle. Youll be the person who answers the question: "How do we collect smarter, faster, and more efficiently at scale?" What...

Job Summary Are you ready to be part of a well-established development powerhouse in Johannesburg's inner-city? Our client has a long history of success in the Johannesburg CBD and boasts an impressive retail and commercial portfolio. They have an extensive record of buying and renovating properties and take pride in managing their entire portfolio and facilities in-house. To join their...

JOB PURPOSE:The Campaign Specialist is responsible for executing the business unit's strategy and objectives by designing and implementing both voice and non-voice campaigns. This role involves monitoring strategies such as calls and SMS, as well as enhancing and tracking performance within the Collections environment. The role requires a foundational understanding of collections strategies,...

Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but themeaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.We give...

JOB PURPOSE - We are seeking an experienced Quality Assurance (QA) Team Manager to lead our QA Team within a high-performance debt collection call centre environment. The purpose of this role is to ensure consistently high levels of call quality and customer experience, with strong adherence to company standards, policies, and compliance requirements. - The QA Team Manager will play a...

1.2 Responsibilities: - Set and communicate the vision and strategy for Collections department. - Develop long-term plans to balance collections and academic support goals effectively. - Collaborate with finance, academics, and other departments to ensure smooth operations. - Streamline processes for both collections and academic support. - Introduce tools and systems to increase efficiency and...