Collaborate with key stakeholders across banking productsMaximise collections and recoveries by managing relationships with external debt collectors and review partiesRegular audits and call listening to ensure TCF guidelines are applied and bank compliance is upheldReview daily dialer stats for optimised contact, RPC, and PTP outcomesInvestigate and resolve customer queries and complaints while...
Job SummaryThe Collections Supervisor is responsible for leading the collections team to ensure the effective and timely recovery of outstanding student accounts and other receivables. This role requires a strategic thinker who can implement and manage efficient debt recovery processes, motivate the team, and drive performance in line with institutional goals. The supervisor ensures compliance...
Overall Purpose of the Role:The Collections Supervisor will be responsible for day-to-day operational support and management through third party vendors of the Personal Loans and collection campaigns as required. The main function of this role will be to liaise with an External Debt Collectors, monitor performance on the various portfolios, review communication strategies, resolve queries, draw...
Productivity: - Lead, monitor and manage staff schedule adherence through variance HR processes and policies - Monitor hourly effort service levels and adjust schedule or allocation of duties when needed to maintain an inefficient and effective productive environment - Monitor lost hours due to internal and external influences Performance Management: - Communicate the vision, strategy and...
We are looking for someone to lead, guide, develop, support and manage a team of Collectors, while ensuring that key performance requirements are achieved and delivered in line with operational requirements, processes and systems.Key Responsibilities: - Staff scheduling - Staff training - Staff performance monitoring - Managing poor performance - Recruitment - Managing the daily work flow...
Learning and Development Practitioner - Technical I (Routine Collections) Listing reference: sanbs_002786 Listing status: Online Apply by: 14 May 2025 Position summary Industry: Non-Profit & Voluntary Sector Job category: Training and Development Location: Roodepoort Contract: Fixed Term Contract Business Unit: Constantia Kloof Remuneration: R 606,988.00 EE position:...
The Head Collections is responsible for the strategic direction and operational effectiveness of the Collections department. This role involves developing and implementing strategies that align with institutional goals, fostering a positive work culture, and ensuring optimal performance in both collections and academic support functions. The Head will lead a team of supervisors, monitor...
The Collection Clerk/Assistant plays a vital role in the daily operations of the Dispatch and Collection Department. This position is responsible for the accurate collection, handling, and dispatch of goods for customer deliveries and inter-branch transfers. Key responsibilities include operating a forklift, loading and offloading goods, verifying stock, and ensuring that all collections and...
The Collection Clerk/Assistant plays a vital role in the daily operations of the Dispatch and Collection Department. This position is responsible for the accurate collection, handling, and dispatch of goods for customer deliveries and inter-branch transfers. Key responsibilities include operating a forklift, loading and offloading goods, verifying stock, and ensuring that all collections and...
LOCATION Cape Town, ZA JOB TYPE Full-Time PAY TYPES Salary SALARY Commensurate POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud...
JOB PURPOSE To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIRED- Minimum Matric qualification is mandatory.- Tertiary qualification or course in management is an advantage.- At least...
JOB PURPOSE:To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIREMENTS: - Minimum Matric qualification is mandatory. - Tertiary qualification or course in management is an advantage. -...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a motivated and customer-focused Collections Agent to support a leading global...
Overview Job Opening: Medical Billing Specialist (Supervisor) Type: Full-Time, Work from Home Hours: Monday to Friday: 9am- 5pm (US Hours) Pay: Monthly USD Salary Job Summary We are seeking a detail-oriented and experienced Medical Billing Specialist with a strong background in ABA therapy billing. The successful candidate will manage the end-to-end billing process, ensuring accurate claim...
Debtors Supervisor Our client requires the services of a meticulous Debtors Supervisor to manage and support the company’s debtors department. Duties & Responsibilities Key performance areas: Manage the OPEX debtors function: - Conduct age analysis and report to CFO - Review outstanding debtors on a regular basis and report on recoverability to CFO - Manage and process Job Cards to invoices...
JOB TITLE:Building Supervisor (with supervision) RESPONSIBLE FOR:The supervision of the Assistant Building Supervisor and/or cleaning staff (if approporiate) JOB PURPOSE To provide on-site supervision cleaning and non-cleaning services under the direction of the designated line manager or other authorised person and in accordance with the practices and procedures of the Education...
About the job Junior Logistics Supervisor Duties and responsibilities: - You are required to familiarize yourself with the relevant policies and procedures within your departmentas well as the company as a whole - You are responsible to instruct, oversee and supervise the completion of tasks assigned to drivers andassistants (loading etc.) - Assist, when necessary, with the updating and...
Our client in the energy sector is looking for a Site Supervisor to join their team in the Upington in the Northern Cape. The purpose for this position is to supervise project activities on site. The duration of the project is for 3 months. Must be registered with SACPCMP and must be available to start immediately. Duties and Responsibilities - Supervise and monitor subordinates and the Power...
Our client requires the services of a meticulous Debtors Supervisor to manage and support the company’s debtors department. Duties & Responsibilities Key performance areas: Manage the OPEX debtors function: - Conduct age analysis and report to CFO - Review outstanding debtors on a regular basis and report on recoverability to CFO - Manage and process Job Cards to invoices and send to clients...
A national health organization in Mbombela is seeking a Clinic Supervisor to lead the Collections Teams in achieving blood procurement targets. This role involves ensuring compliance with operational standards, providing excellent customer service, and managing staff performance. The ideal candidate is a Registered Professional Nurse with strong supervisory and analytical skills, and must be...