Client Services Representative jobs in Johannesburg

Responsibilities - Logs and tracks all enquiries and complaints on the system (first line of support). - Handle customer calls and provide accurate and satisfactory answers to queries and concerns the first time (First Call Resolution). - Conducts preliminary investigations. - Liaises with relevant stakeholders to resolve complaints. - Provides customer services to all stakeholders via...

A leading financial services provider in Johannesburg is seeking to hire a Customer Service Representative. In this role, you will handle customer inquiries efficiently while developing relationships with potential clients. Key responsibilities include improving customer data accuracy, ensuring compliance with standards, and identifying sales opportunities. Ideal candidates should have strong...

Empowering Africa’s tomorrow, together…one story at a time. Job Summary Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs). Job Description - Sales and Target – Actively work the leads from Siebel and be efficient, ensuring a strike rate of 70% and responsible for achieving a minimum of six sales per day. The number...

Client Service Lead - TV Audience Measurement The Head of Client Service is responsible for leading the client-facing operations for South Africa’s official TV audience measurement currency. This role ensures exceptional service delivery, stakeholder engagement, and market trust by managing relationships with broadcasters, agencies, advertisers, and industry bodies such as the BRC. The position...

Client Service Consultant page is loaded## Client Service Consultantlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (6 days left to apply)job requisition id: R45198# Job DescriptionTo deliver outstanding customer service by promptly addressing client needs, accurately processing requests, and offering tailored solutions. Leverage...

A leading telecommunications company seeks a Client Experience Executive in Johannesburg to drive strategy and governance in the Carrier Solutions Division. This role demands over 10 years of experience in service management and requires exceptional communication and leadership skills. Key responsibilities include leading client experience initiatives, supervising service delivery management, and...

Client Service Consultant page is loaded## Client Service Consultantlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 28, 2026 (8 days left to apply)job requisition id: R44924# Job DescriptionHello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services...

Stay safe online.Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. Santam Personal Lines Contact Centre has position available for a Client Service Consultant who will be based in Hill on Empire, Parktown to offer world class products and services to clients, whilst achieving targets in an inbound and outbound call centre...

A retail company in Johannesburg is seeking a Customer Service Specialist. This role involves responding to customer enquiries through various channels, resolving issues, and processing orders. The ideal candidate should have customer service experience, strong communication skills, and the ability to handle pressure. Proficiency in basic computer systems is also required. This position is a...

Client Service Advisor Do you have experience working within the Short-Term Insurance industry? Are you an experienced commercial insurance professional? Read on! Aon South Africa is recruiting a Client Service Advisor in our Commercial department based on a hybrid basis from our Head Office in Sandton. The role of the Client Service Advisor is to work closely with Client Manager / Account...

Overview About the client: Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. What you’ll be doing - Answer inbound...

A leading marketing agency in Johannesburg seeks a Client Service Manager to co-own client portfolios alongside a Senior Manager. Responsibilities include managing day-to-day client delivery, ensuring quality brief execution, and tracking performance metrics. The ideal candidate has over 3 years in a client-facing role and a degree in marketing. Strong interpersonal skills and the ability to...

A leading financial services employer is seeking a Service Consultant for a 6-month contract in Johannesburg. The successful candidate will provide administrative support, manage client relationships, and ensure effective execution of client requirements. Applicants should possess a Diploma or Bachelor of Commerce in Finance and have 1 to 3 years of experience in client services support. The...

A financial services group in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role requires 4-5 years in service delivery, effective cost management, and proficiency in client relationship management. Successful candidates will develop strategies for operational efficiency and exceed customer expectations. The position offers full-time...

A financial services firm in Johannesburg is looking for a Service Recovery Manager. The role involves leading client service teams to ensure exceptional service levels, managing costs effectively, and achieving sales targets. The ideal candidate has a diploma and 4-5 years of client experience. This position offers the opportunity to drive growth and innovation while maintaining excellent client...

Client Service Manager – Job Specification To co‑own a portfolio of clients alongside the Senior CSM while acting as a key operational partner to new business leads. The junior CSM is responsible for day‑to‑day client delivery, reporting, and brief quality, and plays a central role in receiving, onboarding, and operationalising new business that lands in the agency, ensuring seamless execution...

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To deliver dynamic customer service by...

A leading insurance firm is hiring a Client Service Advisor in Johannesburg. This hybrid role requires a minimum of 2-3 years of experience in the short-term insurance industry. The advisor will be the primary contact for clients, contributing to their lifecycle and managing risk and insurance programs. Candidates should have at least Grade 12 and preferably a Bachelor’s degree, along with...

A leading financial services provider in Johannesburg is seeking a Service Consultant for a 6-month contract. The ideal candidate will provide administrative support to managers, facilitating effective client interactions and managing expectations. Required qualifications include a Diploma or Bachelor of Commerce in Finance, along with 1 to 3 years of experience in client services. This role...

A leading financial institution in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role involves managing costs, developing strategies for efficiency, and ensuring high levels of customer satisfaction. With 4-5 years of experience in client service delivery and a relevant diploma, the successful candidate will drive profitability while...