Client Care Representative jobs in Johannesburg

NB: This position is based in Johannesburg (partly Hybrid) We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure...

IntroductionDisclaimer- As an applicant, please verify the legitimacy of this job advert on our company career page.Role Purpose- Lead and assume operational responsibility for a number of teams within the Client Care Department (Intermediary focused Call centre, focusing on Personal and Commercial product servicing).Requirements**: - Relevant qualification will be highly beneficial - FAIS...

A leading banking institution seeks a Claims Manager to oversee building claims processes. This role involves managing customer communications, ensuring procedure adherence, and delivering high-quality service while keeping loss ratios acceptable. A diploma in short term insurance is essential, along with 3-5 years of relevant insurance experience. Join a dynamic team dedicated to driving...

Duties and Responsibilities- Logs and tracks all enquiries and complaints on the system (first line of support).- Handle customer calls and provide accurate and satisfactory answers to queries and concerns the first time (First Call Resolution).- Conducts preliminary investigations.- Liaises with relevant stakeholders to resolve complaints.- Provides customer services to all stakeholders via...

The Group has a vacancy for an experienced, professional and dedicated Occupational Health Care Nurse to join the team. This position is situated at the Elandsfontein branch in Rustivia, Germiston. The successful candidate will report to the Head of Human Capital. POSITION REQUIREMENTS - 80% Occupational healthcare and 20% Primary healthcare - Manage the administrative and operational...

Job Title: Care Manager Employment Type: Full-time, permanent Location: Boksburg, Gauteng Summary of Job: To set and maintain the standards of general care and nursing care; to monitor and control the delivery of care, in accordance with company standards. To determine the changing needs of residents and ensure the design of appropriate interventions. To ensure compliance with the South...

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Main Purpose Of Job: - Ensure compliance of 100 % by logging and confirming of all calls made to the client and recording of all communication with the client - Communication is to be clear, concise and accurate at all times - Explanation of the repair process must be provided to the client - Ensure customers are updated continuously on the repair process of their vehicle. - Communication with...

Reporting to: Senior Specialist Clinical Management Location: On-site at the Head Office, Pretoria Our client, a registered managed care organisation (MCO) that is specialising in providing customised integrated health risk and clinical management services to medical schemes, are looking for a Diabetes Care and Education Specialist. Purpose of the position:The diabetes care and education...

A well known, Leader in Skin Cosmetics is recruiting for qualified skin care therapist with sales/business development experience and an excellent sales track record. The Brand Consultant is required to accomplish sales and business objectives through developing strong relationships with clients; growing allocated geographical areas by way of prospecting and growing new business, whilst...

Location: Remote (South Africa) We seek an exceptionally warm, dedicated relationship builder to serve as our veterinary clinic’s trusted ambassador for all cherished animals and their families. As the Care Coordinator, your overarching purpose will be crafting personalized care experiences through compassionate outreach, mindful coordination support, and leading with education. Core...

1) Main tasks: - Tasks performed regularly which form the essential characteristics of the position. - Local Management and Steering - Prepare, monitor and manage the annual regional Sales budget - Provide Head of Sales with the necessary information and data for the development of the overall cluster strategy - Propose the Head of Sales long-term sales strategies for the respective region,...

Step into our world of creativity and joy! Customer Care Learner- Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from,...

Customer Care Assistant JOHANNESBURG NORTH FMCG / RetailJHB North, Johannesburg - GautengCustomer Care AssistantJohannesburg NorthR58 800pa Overview:Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in Johannesburg North. Key Performance Areas:The...

Job Purpose To plan, manage and monitor the implementation of customer care related activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery and customer satisfaction. Position Overview:Specific Role Responsibilities:GENERIC JOB OUTPUTS PROCESS- Contribute to the development of the appropriate strategy and set targets within area...

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints Roles- Offering assistance to customers to ensure they find the right product/service.- Investigating and solving customer problems; some are rather easy, but you will occasionally face a...

Posting Description:Client Manager Are you an experienced commercial insurance professional? Want to work for a certified Top Employer? We're hiring! Aon South Africa is recruiting a Client Manager in our Commercial department based, on a hybrid basis, from our Head Office in Sandton. The role of the Client Manager is to build and improve day‑to‑day client relationships, manage portfolios of...

Customer Care Assistant EASTRAND FMCG / RetailJHB East, Johannesburg - GautengCustomer Care AssistantEast RandR58 800pa Overview:Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Customer Care Assistant vacancies available in the East Rand. Key Performance Areas:The Customer Care Assistant will...

Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises,...