Client Experience Manager jobs in Rosebank, Gauteng

About the job Client Experience Specialist/Manager Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost...

A major financial institution in Johannesburg seeks a highly experienced leader to manage sales and service operations in Commercial Banking. The ideal candidate will possess a relevant honours degree and a minimum of ten years' industry experience, including strong people management skills. Responsibilities include driving financial performance and leading a high-performing sales team. A deep...

Overall purpose of the job:The Client Experience Officer will be tasked with maintaining current clients and keeping accurate correspondence records, meeting regularly with management, updating client details, engaging with our customers and improving customer touchpoints. The Client Experience Officer must be able to understand customer needs and develop ways to fulfil them. Their dedication to...

Client Experience Executive – Johannesburg, South Africa Company: Redial BPO Location: Johannesburg, South Africa Job Type: Full-Time | Managerial About the Role: We are seeking a dynamic Client Experience Executive to join our Customer Experience team. This role serves as the primary point of contact for our clients, ensuring exceptional service delivery, fostering strong business...

4 X REMOTE CUSTOMER EXPERIENCE LEADERS R23000.00 + INCENTIVES THIS POSITION IS FOR CANDIDATES WITH SERVICE ADVISING EXPERIENCE, PREFERABLY FEMALE, BUT MY CLIENT WILL LOOK AT A GOOD MALE - PLEASE NOTE THAT AS THE WORKSHOPS ARE BASED IN THE US, YOU MUST BE VERY WELL SPOKEN, AS THEY DON''T UNDERSTAND OUR SOUTH AFRICAN ACCENTS, AS WELL AS THE HOURS! Position Summary: The Customer Experience Leader is...

Our client, a highly recognized and professional Payments Solution Company, is seeking a Workplace Experience Manager, who will be based on site in their Rosebank Offices. This position is a newly created position and brings with it the opportunities to face challenges amongst the Workforce. Although the job spec may sound like a combination of Office Management and Facilities it comes with a...

Upward Reporting Relationship - Financial Manager (developed to Financial Director) reporting directly to the CEO Downward Reporting Relationship - Divisional Managing Directors Main Purpose of this role Responsible for effective financial management of the business by providing financial stewardship through the co-development of a business strategy and by planning, reviewing and refining...

Job Title/position Senior Audit Manager (with FEG experience) – Financial Services Number Of Positions One Function And Business Unit Financial Services – Banking Description Of The Role And Purpose Of The Job The Financial Services Audit division provides audit services to the largest banking clients in South Africa. Audit managers are required to guide, manage and oversee the planning,...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

ENVIRONMENT: LEAD the design and implementation of developmental evaluations and rapid experiments to enhance programme effectiveness and responsiveness as the next Senior Learning and Experiments Manager sought by a Community Upliftment Programme. You will synthesise insights to support leadership and staff in sense-making and decision-making and foster a culture of continuous learning and...

Gauteng, JHB - Central- Market Related - Market Related Hourly Basic Salary (Market related, Negotiable) A client in a banking sector seeks to add x2 SENIOR PROJECT MANAGERS WITH AGILE EXPERTISE to join their team on a 6-month rolling contract. JOB DESCRIPTION:*** Job Title: Project Manager with Agile experience Duration: 6 Month - Contract role (Renewable) Work Location:...

Job Advert Summary:We are a leading organization providing specialized supply chain management (SCM) solutions and forensics across various sectors, including government. We pride ourselves on our commitment to excellence, innovation, and providing high-quality service to our clients. We are currently seeking an experienced General Manager with a strong background in supply chain management to...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

A leading retail company is seeking an Assistant Store Manager for their Menlyn Mall store. The ideal candidate will support daily operations, drive sales, and create a vibrant customer experience. Responsibilities include motivating team members to achieve targets, managing stock control, and maintaining visual merchandising. Candidates should possess previous leadership experience, strong...

A leading retail company in Johannesburg is seeking an Assistant Store Manager to drive store performance and enhance customer experiences. The successful candidate will be responsible for operational management, inventory controls, and people management, ensuring compliance with company policies. Ideal candidates should have proven retail management experience, strong leadership skills, and a...

A leading retail company in Johannesburg seeks a Store Manager to oversee operations and customer management. The ideal candidate will have a minimum of 2 years' experience in retail management and financial management skills. Responsibilities include managing staff, ensuring exceptional customer service, and maintaining store profitability. A Grade 12 qualification is essential, with a Business...

The candidate must have a completed BCom (Honours) (Investment Management) and minimum 3 years client relations experience (assisting Financial Advisors) within an Asset Management / Wealth planning environment. Post Grad in Financial planning is an advantage. Outgoing personality and excellent communication skills are essential. Strong academics and a history of academic and work success are...

A leading recruitment agency in Johannesburg is seeking a Client Experience Specialist/Manager to develop and lead customer experience frameworks. The role includes managing customer satisfaction, analyzing feedback, and ensuring operational targets are met. The ideal candidate should have 5 to 7 years of relevant experience in a similar position, specifically within the financial services...

Job Purpose To facilitate the development of future-state architecture and ensures its effective adoption. Provide and identify operational opportunities, overall direction, guidance and definition of the enterprise architecture that effectively support business strategies. Advocating and supporting the enterprise's IT strategy, identifying and analysing enterprise business drivers, analysing...

A leading financial services provider in Johannesburg is seeking an experienced Enterprise Architect to support the development of future-state architecture and IT strategies. The ideal candidate will have over 5 years of experience in strategic IT planning and over 10 years in system design. This role requires a solid understanding of TOGAF and a track record in optimizing ICT infrastructure....