Client Experience Manager jobs in Muizenberg

Job Description This is an excellent opportunity for an Internal Account Manager to gain extensive Lead Generation & Client Facing experience with SA’s largest enterprise IT solutions provider Based in Cape Town, this Internal Account Manager role is paying R480-R540K per annum. THE COMPANY The premier Microsoft enterprise solutions provider, this company specialize in macro-level Microsoft &...

Responsible for managing, analysing and actioning theplanning of VOC programme Delivering story driven insights Ensuring the relevant action plans are implemented Responsible for the evaluation, design thinking and implementation of journeys Implement and supporting on Quality assurance Contribute to financial controls and planning Matric / Grade 12 Tertiary Qualification - Bachelors...

Are you a proactive leader with a passion for delivering exceptional customer experiences? We're looking for a Client Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

POSITION OVERVIEW Client Experience Experts are pivotal in ensuring exceptional customer interactions. They prioritize customer satisfaction throughout the entire journey, from pre-travel preparations to the trip itself. These experts specialize in delivering memorable experiences that exceed expectations, ensuring that each customer interaction leaves a lasting positive impression. CUSTOMER...

The Client Experience Expert ensures guests receive seamless, personalised service before, during, and after their African journey.You’ll manage pre-trip communications, assist with documentation, handle changes or special requests, and coordinate with internal teams and suppliers to resolve issues quickly.You will also play a key role in enhancing client relationships, promoting additional...

. Clean drivers license and willingness to drive company cars if required. Limited driving is anticipated, and this would be very local. - Ability to communicate in English and Afrikaans - read and write. - Communication with clients as required - Answering switchboard (we receive limited call per day) - Accounts - Invoicing & Account follow ups (Creditors & Debtors,...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

About UJVWho Are We?Planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine passion for detail. That's what UJV is all about. UJV is a service-driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients.We are the luxury travel...

Requirements:Responsibilities- Act as the primary communicator between clients, strategists, and internal team members.- Attend client and internal meetings, take clear notes, and share actionable follow-ups.- Ensure deadlines are met across tasks, campaigns, and projects.- Help the team prioritize and organize To-Do lists for smooth execution.- Oversee the review and approval process, ensuring...

Job Role / Speciality: Mobile CX Programme Manager Service: Hybrid Cloud & Data Service Area: Digital Product Engineering / Mobile CX Programme Project Description: We are seeking an experienced Project Manager to lead the development of a new Mobile App integrated with a new loyalty programme, including pilot deployment and roll-out across 28 countries, while supporting the existing app...

Who are we: We’re a national lifestyle brand known for our focus on wellness, community, and service excellence. With a strong digital and in-person presence, we’re committed to creating meaningful experiences for our members through thoughtful, timely communication. Who are we looking for: We’re looking for a senior communications professional with solid experience in customer experience,...

Regional Manager Cape Town - Automotive Industry experience essential Must have at least 5 to 8 year Regional Management experience in the motor | automotive industry Legal requirements: A South African born Citizen with a clean criminal background and a a clean ITC - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: Basic salary is market...

Regional Manager Cape Town - Automotive Industry experience essential Must have at least 5 to 8 year Regional Management experience in the motor | automotive industry Legal requirements: A South African born Citizen with a clean criminal background and a a clean ITC - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: Basic salary is market...

Company Description Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. About Fairmont Hotels & Resorts:...

A vacancy exists for a Customer Experience Manager within Kazang - Micro Merchant Operations,in Century City, Cape Town. The Customer Experience Manager will be responsible for ensuring exceptional customer satisfaction and loyalty by designing, implementing and improving customer experience strategies. This role focuses on creating seamless and impactful experiences across all customer...

Spa Experience Manager(17875) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible...

Overview: Are you looking for a new challenge in a fast-paced, innovative company? Amazon's South Africa team is seeking a Customer Experience Product Manager to join our team! In this role, you will drive the strategy, development, and launch of customer-focused products and features that improve the Amazon experience. Working closely with engineering, design, operations, and business teams,...

Job Description This is an opportunity for a Data Engineer to gain experiencearchitecting scalable & efficient data solutionssolve global issues in telecommunications, sustainable water management & energy. Working 100% Remotely | R1.2M – R1.4M per annum | Based in South Africa THE COMPANY This company is a leading global software, data, and AI solutions provider renowned for solving...

Overview: Amazon’s Retail Operations & Initiatives team is looking for a Product Manager to lead initiatives that improve both Vendor Experience and Supply Chain performance across Amazon’s retail business. This role will focus on identifying and addressing upstream and downstream process defects that impact vendor engagement, supply reliability, and operational efficiency. The successful...