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Client Experience Manager jobs in Mount Edgecombe
A recruitment firm in Kloof, South Africa, is seeking a candidate for an insurance role focused on claims administration and client management. The successful applicant will handle objections and complaints while ensuring all insurance requirements are met. Ideal candidates must hold an NQF 4 Qualification in Short-Term Insurance, be FAIS compliant, and possess a RE 5 Certificate. This role...
A leading distributor of luxury cosmetics is seeking a Beauty Consultant in Durban to drive sales and enhance client experiences. The ideal candidate will have a matric certificate and previous retail experience. Responsibilities include achieving sales targets, maintaining brand standards, and building client relationships. Join a dynamic team dedicated to luxury and excellence in the cosmetics...
Sales & Client Success Manager Location: Umhlanga Department: Sales & Client Strategy We're looking for a Sales & Client Success Manager to lead a high-energy call center sales team focused on achieving targets, driving revenue growth, and delivering exceptional client experiences. This is a results-driven leadership role for someone who thrives on motivating teams, improving sales performance,...
An educational institution in Umhlanga is seeking a Customer Service and Marketing Associate to enhance customer relationships and support marketing initiatives. The ideal candidate has 1–2 years of experience in customer service or marketing, strong communication skills, and a detail-oriented approach. Responsibilities include handling customer inquiries, supporting marketing campaigns, and...
A recruitment consultancy is looking for an experienced individual for a golf shop position in Umhlanga Rocks, South Africa. Ideal candidates are golf enthusiasts with 12 years of experience and a matric qualification. Responsibilities include managing shop operations, supervising staff, and ensuring high customer service standards. A problem-solving mindset and a friendly demeanor are essential....
A financial services provider is seeking an individual for a client-facing role to attract and retain clients by selling products. This position requires strong sales and compliance skills, with qualifications including Matric or an equivalent, and experience in the financial services industry is preferred. The role involves understanding client needs and meeting sales targets, contributing to...
A global logistics leader is seeking a Customer Services Manager in Durban to oversee a national customer service team. This role involves managing customer queries, enhancing customer satisfaction, and ensuring high service standards. The candidate should possess a relevant tertiary qualification, experience in shipping management, and strong leadership abilities. The position requires excellent...
A leading insurance broker is seeking a Business Development Engineer in Umhlanga, KwaZulu-Natal. The role involves developing and seeking new business opportunities, assessing market positions, and meeting income targets. Candidates should have 3-5 years of sales experience, be fluent in English, and demonstrate a commitment to continuous learning. This position offers the chance to make a...
Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...
Junior Account Manager A Digital Advertising agency in the Upper Highway Area is expanding their team and requires a Junior Account Manager who ideally has experience working in a digital ad agency, managing digital marketing (clients, campaign concepts, creation, management, and budgeting); a good understanding of how PPC fits into the wider area of digital marketing; and social media best...
Key Responsibilties To offer customer service for our Quick Cash, Personal Loan/Transfer Assist product. To liaise with the client, home loan consultant, credit department & attorney firm in order to effectively and efficiently process the payment of the loan to the client. Alignment to business driver/strategy - Reputable and trusted provider of unsecured lending to SA home Loans clients....
A culinary education provider in Durban seeks an Assistant Beverage Manager to support the Beverage Operations Manager in overseeing daily operations. The role involves improving sales and profitability, ensuring compliance with standards, and addressing guest concerns. Candidates should possess a bachelor's degree in hospitality and 8-10 years of managerial experience in upscale food and...
About the job Senior Project Manager (strong SAP experience) MinimumRequirements: - At least 15 years + of global multi-national SAP project management and implementation experience required using the ASAP and Activate combined with agile methodologies - SAP Certification and implementation experience in at least 3 different SAP technologies or modules - Five full life-cycle SAP projects...
A global shipping company is seeking a Customer Services Manager in Durban, South Africa. This role encompasses managing a dedicated team to ensure optimal customer experience across all interactions. Key responsibilities include resolving customer queries, enhancing digital engagement, and facilitating team training. Ideal candidates should possess a relevant tertiary qualification and proven...
About the job Customer Experience Manager Customer Experience Manager We are a proudly South African investment company focusing on Technology, Media, Telecommunications, and Financial Services. Our employees are always at the forefront of business technology, and we count on them to use their knowledge and skills to move our company from strength to strength. In this role, you will drive...
A leading resort company is seeking a Bar Manager for their location in Durban, South Africa. The ideal candidate will supervise bar operations, lead a motivated team, and ensure guest satisfaction through exceptional service. This role requires 1 to 3 years of experience and offers benefits including accommodation and meals. Join to create memorable experiences in a vibrant and multicultural...
A prominent retail company in Durban seeks a Store Manager to lead operational duties and foster a culture of superior customer service. The ideal candidate will possess at least 2 years of store management experience in a retail or FMCG environment and demonstrate exceptional communication and organizational skills. This permanent position offers an opportunity to grow citizen skills while...
Job Purpose The Client Loyalty Consultant is engaged in improving retention outcomes for home loan clients by providing expert guidance, strategic interventions, and tailored client relationship solutions. This consultant will analyze portfolio behaviors, identify retention risks, implement retention strategies, and support the organization in delivering an exceptional client experience. Key...
NB: This position is based in Umhlanga Rocks We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls...
We are looking for someone who will be able to fulfil the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered timeously, handled efficiently,...