call logging jobs in Johannesburg

Job Description To handle inbound and outbound customer interactions—calls, electronic communications, and queries—in alignment with established standard operating procedures, ensuring customer satisfaction and the achievement of business objectives. Responsibilities - Act responsibly with work related resources to contribute to cost containment. - Address customer needs in order to meet or...

📢 We’re Hiring: Cold Calling & Lead Generation Specialist IMPORTANT - Watch this quick Loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH Job Title: Cold Calling and Lead...

Company Overview Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. Job Summary As a Call Centre Operator, you will be responsible for handling incoming and outgoing calls from customers and providing them with efficient and effective solutions. You will also be responsible for maintaining customer satisfaction and building strong...

Job Classification- Job Family- SALES AND SERVICES- Career Stream- CALL CENTRE (Service)- Leadership Pipeline- Manage Self: Technical- FAIS Affected Job Purpose- To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Responsibilities: - Conduct a Welcome Call to newly acquired...

We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling incoming calls regarding policies, claims,...

Johannesburg, South Africa | Posted on 01/22/2026 Responsibilities - Handle onsite support: SIM swaps, activations, billing enquiries, VAS, APN setup, barring, upgrades, bulk requests (e.g., 8-56 hr SLAs). - Achieve FCR, FTF, tNPS; upsell/cross-sell; drive digital/portal adoption. - Log activities in Client’s systems (Genesys, IRS-P, SRM); complete monthly assessments, training refreshers. -...

Responsibilities - Handle onsite support: SIM swaps, activations, billing enquiries, VAS, APN setup, barring, upgrades, bulk requests (e.g., 8-56hr SLAs). - Achieve FCR, FTF, tNPS; upsell/cross-sell; drive digital/portal adoption. - Log activities in Client’s systems (Genesys, IRS-P, SRM); complete monthly assessments, training refreshers. - Comply with fraud/BPPs, authentication; report issues,...

Call Centre Agent page is loaded## Call Centre Agentlocations: Randburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 3, 2026 (7 days left to apply)job requisition id: R45245# Job DescriptionHello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud...

About the job Manager : IT Systems and Cloud Department: IT Infrastructure Mandatory Microsoft Training and Certifications: AZ-104 AZ-500 AZ-300 SC-400 Experience and product specific training as it relates to the role and technologies in use. ITIL CobIT Requirements As Manager: IT Systems & Cloud, you will accomplish results through the management of experienced professionals, and you...

Developer page is loaded## Developerlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 6, 2026 (10 days left to apply)job requisition id: R45271# Job DescriptionHello Java Developer, Welcome to the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud with people that make it...

Solutions Architect Opportunity An amazing opportunity for a Solutions Architect to join a multinational organization that produces luxury cars is available. You will be working with a team of IT innovators on cutting-edge technical solutions within the automotive industry. Duties & Responsibilities In this role, you will be required to design and build IT solutions as well as hardware and...

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English proficiency. At Mindrift, innovation meets opportunity. We believe in using the power of collective human intelligence to ethically shape the future of AI. What We Do The Mindrift platform,...

Role Overview We are seeking a professional and empathetic Client Engagement Specialist to serve as the first point of contact for individuals and families enquiring about healthcare services. This role focuses on inbound call handling, relationship-building, and guiding callers through the initial enquiry and admissions process in a calm, ethical, and supportive manner. Key Responsibilities -...

About Publicis Commerce: Informed by data, our passionate team strives to deliver Hero Moments for our clients’ brands in the final mile of the retail customer journey. We pride ourselves on being able to provide winning client solutions delivered across 7 core capability areas: Data & Consumer Insights; Shopper Marketing & Integrated RTM; Field Marketing; Events & Activations; Promotional, Risk,...

Receptionist. Sales and Administration Assistant – Elchemie, Johannesburg, South Africa About the Role The Receptionist / Sales Administration Assistant will provide comprehensive front‑desk, administrative and sales support to ensure smooth day‑to‑day office operations. This role creates a professional and welcoming first impression for visitors, manages internal and external communications,...

Position Overview Job Title: Intermediate Full-Stack Engineer (Vue.js/n8n/Supabase/Botpress/LLM) Level: Intermediate Employment Type: Full-time Location: Primarily Remote (with occasional on-site meetings for planning and stakeholder collaboration) Role Summary Full-stack engineer to maintain, extend, and support a conversational bot application, administration dashboard and associated...

About the job Service Desk Agent Mandarin Speaking R30k/month Our client that specialises in IT Solutions is seeking a dedicated and experienced Service Desk Agent fluent in Mandarin to join their team. The ideal candidate will have 1-3 years of service desk experience, excellent people and communication skills, and be able to handle a range of responsibilities including catching, dispatching,...

Overview Johannesburg, South Africa | Posted on 09/11/2025 Our client offers a groundbreaking web-based platform designed to simplify the management of share incentive plans for companies. By making the understanding, administration, and accounting of share plans more accessible, the platform caters to both listed and unlisted businesses globally. This role is an exciting opportunity for a...

Overview The Engineer is the first point of contact for clients. While providing the highest level of client service, the Engineer answers incoming calls and any correspondence related to support and tracks all information using the company's PSA tools. Responsibilities - Serve as an escalation point for clients and provide continual feedback to client regarding their escalation. - Respond to...

Job Purpose The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through, quality management. Providing full support to the Contact Centre Manager. Principal Accountabilities •...