Overview REINHARD TRANSPORT GROUP Technical Services, Nigel invites applications for the position of TECHNICAL CALL CENTRE OPERATOR. Job Summary: - Answering or making calls related to vehicle on road breakdowns. - Responding efficiently and accurately to calls received. - Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff. -...
A community-based security organisation in Cape Town is seeking call centre operators to manage emergency calls. Candidates must possess strong communication skills, be able to work under pressure, and have good computer literacy. Preference is given to individuals passionate about the Jewish community and willing to work flexible shifts including nights and weekends. This role requires...
The Senior Student Recruitment Call Centre Operator plays a key role in driving student enrolments through high-quality telesales engagement and lead conversion. As a senior member of the recruitment call centre, the incumbent is responsible for managing prospective student interactions, conducting needs analyses, supporting admissions processes, and contributing to recruitment targets. This...
A leading technology firm is seeking a Call Centre Administrator to join their Customer Experience Department in Johannesburg. This role is focused on ensuring the efficient operation of the Call Centre and responsibilities include managing the courier process, handling vendor payments, and organizing communication. The ideal candidate should have a matric and a certificate in administration or...
Monthly Cost To Company (Market related) The Senior Student Recruitment Call Centre Operator plays a key role in driving student enrollments through high-quality telesales engagement and lead conversion. As a senior member of the recruitment call centre, the incumbent is responsible for managing prospective student interactions, conducting needs analyses, supporting admissions processes, and...
A leading legal services provider in Randburg seeks an experienced Operations Manager to oversee daily call centre operations and drive performance. The role involves setting KPIs, managing staff recruitment and training, and ensuring compliance with legal standards. The ideal candidate should have 3 to 5 years of call centre experience and strong leadership skills. Excellent communication and...
Overview R 13,000.00 - 17,000.00 (South African Rand) Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. We are committed to delivering exceptional customer service and are looking for a highly motivated Call Centre Operator to join our team. Job Summary: As a Call Centre Operator, you will be responsible for handling incoming and...
About the job Call Centre Operator - Logistics Call Centre Operator (Logistics) - Full-Time, Permanent Are you a detail-driven problem solver with a passion for logistics and real-time operations? Our 24/7/365 logistics call centre is looking for a Call Centre Operator who thrives in high-pressure environments and can juggle multiple tasks with confidence and calm. Job duties: As a key...
A logistics support company in Johannesburg is seeking a proactive Call Centre Administrator to oversee administrative tasks within their Customer Experience Department. Key responsibilities include managing the courier process, ensuring quality control, and handling documentation. Candidates should have a certificate in administration or secretarial, be proficient in Microsoft Excel, PowerPoint,...
A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR Job Summary: (not limited to) - Answering or making calls related to vehicle on road breakdowns. - Responding efficiently and accurately to calls received. - Engaging in active listening, confirming, and clarifying information to ensure procedural activation of...
We are looking for a Head of Operations - Call Centre Basic Function- Manage the Operational Delivery which include, but is not limited to: Capacity Planning, Adherence to Service Levels, Revenue Realization, Profitability- Ensure all migrations are managed seamlessly- Map peer levels across client organization and establish peer level relationships within the client organization- Establishing...
Responsibilities: - Responsible for a portion of our call centre operations in Johannesburg, South Africa - Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations - Work closely together with the sales organisation to on-board new clients - Work closely together with Operations Directors to further develop processes,...
Job Overview:Date Posted: Posted 14 hours ago-Location: Nelspruit, Mpumalanga-Job Title: Junior Call Centre / Customer Service Operator-Salary: R6,000 - R8,000-Education Level: High School / Matric-Job Level: Intermediate-Minimum Experience: 3 - 5 YearsJunior Call Centre / Customer Service Operator - Nelspruit.:Minimum Requirements: - Experience in customer service - Route panning experience...
Looking to grow your career in a dynamic environment? Were seeking an experienced leader to manage and support Team Leaders across our business unit. Role Purpose Lead Team Leaders to ensure operational performance metrics are consistently met. Key Requirements Minimum 2 years as a Team Leader Experience in contact centre metrics and reporting Able to lead both customer service and sales...
Job Purpose Monitoring the daily functions within the departments to ensure that agreed SLA and daily targets is being adhered to and maintain the relationships between the clients and the business.- Monitor and encourage staff by tracking daily progress.- Building strong relations internally and externally.- Dealing with escalations to ensure they are concluded.- Attending monthly client...
JOB SUMMARY The Campaigns manager at IconAF is responsible for, maintaining all campaign schedules and ensuring the success of every campaign that is assigned to the branch that they are custodians of The responsibility of the campaign Manager is not exhaustive and may change from time to time as decided by Management. Business Responsibility:1. Ensure that all systems are functional by...
Job Summary: (not limited to) Answering or making calls related to vehicle on road breakdowns. Responding efficiently and accurately to calls received. Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff. Constant follow up and feedback on all calls received. Utilising software, databases, and relevant tools appropriately to ensure...
About The Organisation And The Role CSO is a community-based security and medical response organisation in Cape Town. They are looking for people who are passionate about the Jewish Community to join their team. Quick, logical thinkers who can remain calm under pressure, to work as call centre operators in the Emergency Call Centre which will operate 24/7, 365 days a year. Main Duties &...
Overview R 16,000.00 - 24,000.00 (South African Rand) Position: Call Centre Operator Company Overview: Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. We are committed to delivering exceptional customer service and are looking for a highly motivated Call Centre Operator to join our team. Job Summary: As a Call Centre Operator,...
Company Overview Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. Job Summary As a Call Centre Operator, you will be responsible for handling incoming and outgoing calls from customers and providing them with efficient and effective solutions. You will also be responsible for maintaining customer satisfaction and building strong...