About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...
Lead. Transform. Accelerate Growth.Quantanite is expanding — fast — and our excellence is being recognized across the industry. We are proud to announce that we have been awarded TOP BPO Operator of the Year 2025 at the prestigious BPESA Awards, alongside numerous other recognitions in multiple other categories.As we continue scaling and onboarding major international clients, we’re looking for...
Senior Call Centre Manager:- Full-time, Permanent- Location: Centurion, Gauteng- Urgently Required_Ready to grow your career and make an impact?Are you a strategic sales leader passionate about results and team success? Do you thrive in a high‑energy call centre environment and understand the nuances of outbound sales in the financial wellbeing and debt review space? We are looking for a Senior...
We requires the services of a Call Centre Manager that is motivated, dynamic and willing to get the job done at all costs. Responsibilities: - Hire, train, coach and lead call centre team as they provide services to our customers. - Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be made. - Lead...
Hospital Risk ManagerPOSITIONS Managed HealthcareDIVISION Hospital Benefit ManagementDEPARTMENT To plan, direct, coordinate, and supervise the delivery of day to day operational activities of the hospital utilization department - to ensure access to healthcare facilities that is cost effective and appropriate for continuous improvement of the Scheme’s member benefits. To ensure cost effective,...
RedCat Recruitment is urgently seeking a suitably qualified and experienced SENIOR CALL CENTRE MANAGER (SHORT-TERM INSURANCE INDUSTRY) for a large concern position based in Johannesburg, Gauteng**. JOB DESCRIPTION / REQUIREMENTS Grade 12. Valid drivers license / own reliable vehicle. Bachelors Degree or Masters Degree in Business Administration. Evidence of continuous professional...
Gauteng, JHB - Northern Suburbs- Call Centre; Insurance- Market Related | Negotiable- Job ref: OEM000011/LvdW- Vacancy type: Permanent SHIFTINTOHIGHCAREER to a long established and highly successful Financial Services Group who requires the services of a Senior Call Centre Manager Minimum Requirements- Minimum of 10 years’ experience within the Financial Services | Short-Term Insurance...
Responsibilities: - Responsible for a portion of our call centre operations in Johannesburg, South Africa - Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations - Work closely together with the sales organisation to on-board new clients - Work closely together with Operations Directors to further develop processes,...
Job Title: Contact Centre Manager Head Recruitment Legends Job Purpose: The Contact Centre Manager is responsible for ensuring the Contact Centre meets defined standards by providing necessary competencies, tools, and resources. The manager oversees Contact Centre operations, manages the performance of staff, and maintains client relationships. Minimum Qualification: - Degree in a relevant...
The South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism. Based in Johannesburg, the Guide Dogs Association seeks to appoint a CALL CENTRE MANAGER GDA is looking for a skilled Call Centre Manager to supervise daily operations and personnel aiming for maximum efficiency and...
Location: Johannesburg (On-site)Working Hours: UK Business Hours About Aetherbloom Aetherbloom is a female-founded Business Process Outsourcing (BPO) and digital services company connecting skilled professionals in South Africa with clients in the United Kingdom. Our mission is rooted in empowerment and service excellence. We are building a diverse, high-performance team committed to delivering...
Main Job Function: In this role, you will be responsible for overseeing the day-to-day operations of our Call Centre, ensuring efficient and effective customer service delivery. If you are a results-oriented leader with a passion for excellence, this is an exciting opportunity to make a significant impact. Minimum requirements: • Demonstrated success in managing contact centres • Proven...
Our Client: A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology The Role: The Quality Assurance Manager assures consistent quality of operations by developing and enforcing good, automated business practice systems, validating processes, providing documentation...
Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation in a highly competitive sector. Duties and responsibilities: - Lead, develop, motivate, operational teams - Manage the...
Skills and Qualifications: - Minimum of 5 years experience in managing Outbound sales teams. - Minimum of 5 years experience in managing client services teams. - Expertise in managing multiple teams using omnichannel CRM systems. - Strong people management skills. - Excellent organizational and communication skills. - Ability to analyse data, problem-solve, and implement solutions. - Ability to...
Matriculates And School Leavers to fill up different positions.Our Inbound and Customer Service Call Centre Section intends to do Expansion and looking for Grade 10 , 12 or School leavers who are interested to Apply for Exciting Positions in Both Inbound and Customer service.Candidates must be well Dedicated with Enthusiasm and Anxious to start a new Carrier. With or with No Experience can Apply...
- Local citizens - Certificate in Call Centre - Min 1yrs experience in a call centre environment - Excellent communication skills - Strong computer literacy - Own transportation
Minimum requirements: - Matric is a minimum requirement - Previous experience dealing with debt collection or a legal call centre, working for a bank or Law firm - 1+ years experience in a similar role Consultant: Nadine van Zyl - Dante Personnel Centurion
Position: Call Centre Manager Location:Sandton\Rosebank Compensation:Negotiable Start Date:ASAP Reports To:Director of Operations Lead. Innovate. Transform. AtQuantanite, we’re redefining Customer Experience (CX) and outsourcing by blending technology with human intelligence. As a Call Centre Manager, you’ll play a pivotal role in driving operational excellence, ensuring seamless service...
The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting to the Head of the Training & Quality Assurance department. The Quality Assurance Manager will ensure that quality & compliance standards across the business are consistently met & engineer strategies followed by implementation, to continuously better the...