Call Centre Manager jobs in Cape Town

A well-established organization is seeking an experienced Call Centre Operations Manager for its Cape Town location. The role entails overseeing daily operations of a busy call centre, managing a team of approximately 40 agents. Key responsibilities include improving productivity, conducting performance reviews, and collaborating with senior management. Candidates must be bilingual in English and...

Montague Gardens Vehicle Call Centre Sales Manager Appointment: Permanent, full-time position Salary: R15 000 CTC per month plus commission Benefits: Pension, Medical aid and Funeral benefits A well established, large Multi Franchise Dealership is looking for an experienced Vehicle Call Centre Sales Manager. The successful candidate will be responsible for planning, managing, monitoring the...

The overall objective of this role will be to support the Head of VIP and Customer Success in improving customer service and maintaining high levels of performance from all staff whilst achieving customer satisfaction goals. Minimum Requirements: - Tertiary Qualification (Pre-requisite) - 3- 5 years experience within Call Centre Management role (preferably iGaming) - Strong Leadership skills -...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. • Leading and managing a team of Call Centre Agents to achieve client SLA requirements •...

Call Centre Manager Are you ready to take the next step in your career? The purpose of this position is to take overall responsibility for the performance and ongoing development of the operational Call Centre functions, ensuring delivery of contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment Minimum...

Build Something Big with a Global Financial Partner - Join Fundwell's Top 100 A-Team! 🚀 Are you an ambitious and high-energy Call Centre Sales Agent ready to join a foundational team and contribute to a massive growth story? VirtuHire is the rapidly expanding partner to Fundwell, a leading US-based business financing firm that provides innovative working capital and funding solutions, directly...

A leading call centre organization in Cape Town is seeking a Senior Call Centre Sales Agent to drive B2C sales. This in-office role requires managing leads, engaging prospects, and achieving sales targets in a changing shift schedule. The ideal candidate has at least 2 years of calling experience, a Matric certificate or higher, and strong communication skills. You will work in a dynamic...

Human Resources Location Cape Town, South Africa Language English Summary The Recruiter I ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions Description Essential...

A leading global provider of customer service solutions is seeking a Call Centre Operator in Cape Town. This role involves managing customer calls, ensuring their inquiries are addressed efficiently, and building strong client relationships. Applicants should possess strong communication skills and a high school diploma. The position offers a salary range of R 16,000.00 - 24,000.00, along with...

IT Support Technician (Call Centre / BPO Environment) Join MCI as an IT Support Technician in a fast‑paced call centre/BPO environment. We are a tech‑enabled business services company with a strong U.S. presence and a global footprint. Position Overview Provide Level 1–2 technical support to call centre agents and office staff (onsite and remote). You will troubleshoot and resolve hardware,...

IT Support Technician (Call Centre / BPO Environment) San Fernando, PH Job Type Full-Time Pay Types Salary Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...

Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Get AI-powered advice on this job and more exclusive features. Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global...

A staffing agency in Cape Town is seeking a Customer Service Call Centre Agent on a short-term contract. The role involves providing exceptional service to clients, taking orders, and upselling products. Candidates must have at least 2 years of call centre experience, a completed Grade 12 certificate, and a clear criminal record. The working hours are Monday to Friday, from 7:30 AM to 5:00 PM, in...

Job Description:We are seeking an experienced Call Centre Consultant to join our team. The ideal candidate will handle incoming and outgoing calls, assist customers professionally, and maintain accurate records. Location:Table View / Parklands / Milnerton Key Responsibilities: - Answer and manage customer calls efficiently - Provide accurate information and support to clients - Maintain...

Call Centre Agent Area; Cape Town Salary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is provided Our client is seeking a well groomed and well spoken Call Centre Agent located in the Cape Town area to join their growing team. This candidate must have a very good telephonic ettiqutte and be...

Build Something Big with a Global Financial Partner - Join Fundwell's Top 100 A-Team! 🚀 Are you an ambitious and high-energy International Sales Consultant ready to join a foundational team and contribute to a massive growth story? VirtuHire is the rapidly expanding partner to Fundwell, a leading US-based business financing firm that provides innovative working capital and funding solutions,...

Overview R 19000 - R 19634 Annually Cost To Company (Package includes R16k basic and R3634k medical aid) Our client, a leading global provider of claims management and loss adjusting services, is seeking dedicated Customer Service Advisors to join their incident response team in Cape Town. As the first point of contact for customers at the start of their claims journey, you'll play a vital role...

Senior Call Centre Sales Agent Drive success through skilled B2C telesales in a professional call centre environment. Parow, Cape Town | R20,000 CTC/month | Alternating shifts (08:00am to 17:00pm / 10:00am to 19:00pm) | Every second weekend About Our Client Our client builds growth through human connection. Their Cape Town-based call centre combines technology and empathy to deliver impactful...

CALL CENTRE SALES AGENTS NEEDED! Locations: Western Cape Bellville | Durban Windermere | Pretoria Lynnwood Ridge & Waterkloof Ridge | Centurion Hennopspark Salary: R3,500 + Commission Do you have the gift of conversation and a passion for sales? Our client is seeking enthusiastic Sales Agents to join their expanding call centre teams. If youre motivated, dependable, and ready to engage with...

Overview R 16,000.00 - 24,000.00 (South African Rand) Position: Call Centre Operator Company Overview: Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. We are committed to delivering exceptional customer service and are looking for a highly motivated Call Centre Operator to join our team. Job Summary: As a Call Centre Operator,...