We are looking for an experienced Call Center Manager to run our customer service and sales campaign within our BPO. Responsibilities- Responsible for our new call centre in Randburg Johannesburg, South Africa- Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations- Work closely together with the sales organisation to attract...
Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
Requirements: - Grade 12 - 1+ years call centre experience - Extremely well spoken in English (Essential) - Customer orientated - Telephone Etiquette Responsibilities: - Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.
Company Description Galaxy Global Group Role Description This is a part-time on-site role for an Afrikaans & English speaking Call Center Representative located in Randburg. The Call Center Representative will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The representative will also assist with various customer support...
Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...
Company Description Geotab Africa is a recognised leader in fleet management and vehicle telematics, operating across 21 African countries and as part of Geotab's global network, which has over 5 million subscriptions worldwide. The company offers advanced, scalable hardware and software solutions designed for fleets of all sizes, helping businesses monitor driver behaviour, enhance...
Virtual Call Center Agent (Lead & Life Generation) Location: Fully Remote Role Type: Performance-Based Sales / Lead Generation About the Role We are seeking motivated, bilingual Virtual Call Center Agents to join our growing remote team. In this role, you will be responsible for lead generation and life insurance generation, engaging with potential clients to create high-quality opportunities...
We're Hiring: Sales Team Leader - Call CenterCompany: Exclusive EssentialsLocation: RosebankWorking Hours: Monday to Sunday, 08:00 AM - 05:00 PM (Rotational days off)Remuneration: R10,000 + Commission + Performance BonusPosition Type: Full-TimeAre you a strong leader with a passion for performance and people? Exclusive Essentials is looking for an experienced Sales Team Leader to manage and...
Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and systems Expected to manage and coach the...
Blue Mercury is the only outsourced call center for dial direct in South Africa, Dial direct is the only insurer who pays daily cashback to clients and gives you 75% of your premium back. No Insurer has any benefits close to this Its an exciting opportunity for any manager as you will be the only person in South Africa with this opportunity, you are allowed to cross sell into any Telesure brand...
Purpose of the Job:The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. Job Objectives:All aspects of overseeing Call Centre Agents:Management of service levels within the...
Duties: Must come from an Office Automation background at least 2 years. Filing of all corporate divisions service related documents. Ordering spares for engineers in corporate division. Quotes to be drafted, emailed and followed up on. Filing all delivery & collection documentation for all repairs and items sold to clients via quotes. Overseeing the dispatching of Technicians. Manage dispatch...
Recruiter: Mirror Images Job Ref: JHB /SB Date posted: Thursday, January 29, 2026 Location: Midrand, South Africa Salary: 17 000 Monthly SUMMARY: An Office Automation company based in Kyalami/Midrand are currently seeking a Service Controller. POSITION INFO: Duties: Must come from an Office Automation background at least 2 years. Filing of all corporate divisions' service related...
Role purpose To provide support, negotiate agreements, compile reports, maintain relationships, manage accounts, and problem resolution, to function as a specialized one-stop shop philosophy to our customers. Key accountabilities and decision ownership - Receive and analyse requests for support, determine the most appropriate solution and implement accordingly - Negotiate deals with customers...
- Call center environment for specialists speaking to customers, doing troubleshooting over the phone on Diagnostic instrumentation in Hospital and LabsDegree or Diploma in Biomedical Technology, Life Sciences, Microbiology. - Admin and Filing , Speaking to customers on the phone - Must have strong computer literacy - Must be well spoken - Preferably have a driver's license
Are you an experienced and dynamic professional fluent in Amharic and Somali? We're looking for a Customer Engagement Consultant to join our team at ikeja, where you'll play a crucial role in delivering an exceptional customer experience. About the Role: As a Customer Engagement Consultant, you'll be the first point of contact for our customers, guiding them through their entire journey with...
ROLE OVERVIEW The claims administrator is responsible for the accurate processing of claims, within the agreed service level agreement between SALTEB and the fund and meeting production standard. The duties include requesting information and responding to enquiries, ensuring quality assurance on documents and assessing claim legitimacy. Key responsibilities include initiating new claims,...
Please note that the responsibilities listed below are not exhaustive and may be expanded or modified as necessary to meet the evolving needs of the organization. MAIN PURPOSE OF POSITION: The main purpose of this role is to drive the growth and expansion of the business by achieving monthly GP targets through strategic sales, business development, and effective management of reseller...
Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when t's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things. We...
We are looking for a Customer Collections Consultant to join our team at ikeja. This role is key to maintaining strong relationships with our customers by ensuring timely payments, providing exceptional support and actively assisting with account and service management. You will play a crucial part in customer retention, working closely with both our customers and internal teams to address...