Business Performance Manager jobs in Ethekwini

Reference: DUR002926-SN-2 Our client, Africa's largest leader and producer in their industry, seeks your proven expertise to support the People & Performance Manager on the implementation of overall P&P strategy and plans, including: - Business partnering and providing P&P Generalist services and expertise to enable business objectives relating to change management. - Diversity & inclusion. -...

A reputable financial services provider in Durban is seeking an Operations Manager to lead teams and ensure performance meets key objectives. The ideal candidate will have a minimum of 3 years in operations management within a BPO environment, with essential experience in financial services. Responsibilities include performance management, team development, and client relationship support. Strong...

A leading fitness company is seeking a Club General Manager to oversee operations in Durban. This role demands strong leadership, a passion for fitness, and a focus on enhancing member experience. Responsibilities include managing financial performance, developing high-performing teams, and ensuring compliance with health and safety standards. Ideal candidates will possess excellent people skills...

A leading digital marketing agency is seeking a Digital Marketing Manager to drive performance media strategies across platforms like Meta, Google, and TikTok. The ideal candidate will have serious experience with Meta Ads, a proven track record in eCommerce success, and strong analytical capabilities. Responsibilities include scaling campaigns, optimizing ROI, and conducting A/B tests. Join a...

A customer service management company in Durban seeks an Operations Manager to oversee complex customer complaint handling and manage team performance. Candidates should have at least 3 years in operations management within a BPO environment and relevant experience in the financial sector. Strong communication skills and proficiency in MS Excel are essential. A focus on leadership and team...

A retail corporation based in KwaZulu-Natal is seeking a Store Manager to lead daily operations and achieve operational excellence. Key responsibilities include managing profitability, delivering high standards of customer service, and ensuring effective team management and compliance with store processes. The ideal candidate should have a diploma in Business and/or Retail Management, along with...

A leading recruitment agency is seeking an experienced New Vehicle Sales Manager for a franchise dealership in Durban. The ideal candidate will have a background in the motor industry with a proven track record of achieving sales targets and team growth. Strong leadership and negotiation skills are essential. If you have 3–5+ years of experience in similar roles, apply now to drive sales and lead...

A leading recruitment agency in Durban is seeking an Operations Manager to drive operational excellence and manage client relationships. This role involves achieving KPIs, leading and developing teams, and enhancing employee engagement. The ideal candidate should have a minimum of 2-4 years of relevant experience, strong operational management skills, and excellent communication abilities. This...

A leading recruitment firm is seeking a Marketing Manager in Durban, responsible for leading a high-performance team focused on creativity and strategy. The ideal candidate must possess a bachelor's degree in Marketing and have 5–8 years of senior marketing experience, especially in traditional and digital marketing tools. This role offers the opportunity to develop innovative marketing...

A leading telemarketing company in Durban is looking for a Team Leader to manage an outbound call centre team. You will be responsible for guiding team members, setting and measuring performance targets, and ensuring high service standards. The ideal candidate will have proven experience in team management, effective problem-solving skills, and the ability to motivate staff. Your role includes...

A leading retail company is seeking a Team Leader for its collections call centre, based in Durban. The successful candidate will manage a team of collections agents to ensure they achieve key performance targets while delivering outstanding customer experiences. Responsibilities include fostering a positive team culture, compliance with regulations, and reporting on performance metrics. Ideal...

A leading remote sales solutions provider is seeking a Sales Enablement Specialist to empower e-commerce sales teams. This role involves creating training programs and managing sales resources while enhancing team efficiency. The ideal candidate has at least 1 year of Sales Enablement experience, excels in content creation, and is familiar with CRM platforms. Join us for a fully remote role with...

A leading technology company in South Africa is seeking an experienced Database Administrator to ensure robust database design and optimal performance. The ideal candidate will have 3-5 years of experience in MSSQL, advanced SQL skills, and a strong foundation in database management. Responsibilities include monitoring performance, collaborating with team members, and sharing knowledge to enhance...

A dynamic digital marketing firm in Durban seeks a seasoned Paid Media Specialist to oversee and optimize their digital marketing campaigns. The ideal candidate will have over 5 years of experience, strong skills in Google Analytics, and the ability to manage budgets across various digital channels. Responsibilities include developing comprehensive digital strategies, managing paid campaigns, and...

A reputable service provider located in Pinetown is seeking a Workshop Manager to oversee all workshop operations to ensure optimal productivity and customer satisfaction. This role involves leading and motivating staff, managing workshop activities, and ensuring compliance with safety and quality standards. The ideal candidate will have at least 5 years of experience in a similar role, strong...

A leading operations management company in South Africa is seeking an Operations Manager to oversee the effective delivery of managing complex customer complaints. The ideal candidate will exemplify strong leadership and operational capabilities while fostering team performance and high-quality client interactions. Responsibilities include managing team KPIs, overseeing operational processes, and...

A recruitment agency seeks a Data and Dialler Administrator to enhance decision-making through data collection and analysis. The ideal candidate will manage dialler performance, increase data penetration, and analyze outcomes to inform business strategies. This role requires strong analytical skills and a minimum of 3 years in a similar position, alongside proficiency in Microsoft BI Tools and...

A dynamic customer service organization is seeking a Junior Manager to lead a high-performance Customer Care team in Durban. The role involves coaching and developing a team of 15–30 specialists while meeting key performance indicators (KPIs) and maintaining compliance with operational standards. The ideal candidate will excel in performance management and create a positive team culture focused...

A top recruitment agency in Durban seeks a Contact Centre Team Leader to lead and motivate a team of advisors. The role involves managing performance, achieving KPIs, and ensuring superior customer service. Candidates must have 2-4 years of team leadership experience in a contact center and demonstrate effective leadership abilities. This is a fantastic opportunity to develop a dynamic and...

A leading recruitment agency in Durban is seeking a team leader to manage and enhance team performance. The successful candidate will be responsible for driving service delivery, resolving conflicts, and ensuring compliance with organizational policies. Essential skills include effective communication with stakeholders, team motivation, and strategic development. Candidates must exhibit...