A leading technology firm in Randburg is seeking a Quality Assurance Coach in the Call Centre, responsible for monitoring performance, delivering coaching interventions, and ensuring adherence to quality standards. The ideal candidate will have a minimum of 2 years of customer service experience and 1 year as a Quality Assurance Coach, exhibiting strong leadership and analytical skills. The role...
About the job Consultant/Quality Assurance Lead Duties and responsibilities: - Working in close co-operation with the business customers and teams, the Quality Assurance Manager applies analytical and business skills to evaluate existing and identify new or enhanced systems, products and processes which advance business objectives - Establishes and has overall responsibility for the goals,...
Introduction TRACKER requires the services of a Revenue Assurance Administrator in the Finance Department at our Johannesburg Head Office for a period of six (6) months. We require a diligent and hard-working individual, who can be a part of a highly motivated team. Duties & Responsibilities KEY DUTIES AND RESPONSIBILITES: • Comparisons on billing data to ensure all updates are correctly...
Reference: NPr000779-PAM-1 We are looking for passionate people who are seeking a purposeful career in assurance and have a solid track record of good performance. If consistently giving your best is important to you, and you have a high need for excellence, then please apply. We are looking for people like you. Duties & Responsibilities My client is a Big 4 firm, and their assurance division...
Location: ZA, GP, Johannesburg, 30 Baker Street To develop, maintain and implement the Exchange Control Compliance Framework, as it pertains to exchange controls, cross-border transactions reporting and foreign exchange requirements, to ensure that business is undertaken in a compliant manner to avoid operational losses, fines, penalties or reputational damage to the organisation and enables the...
Stay safe online. Now more than ever, it's important to be cybersafe. See Santam's tips to keep you safe online. Learn more. A position is available in Santam Motor Support: Quality Assurance (JHB, Hill On Empire) for a Quality Assurance Consultant. WHAT WILL YOU DO The Quality Assurance Consultant monitors and analyses interactions between agents and customers to provide feedback to employees...
A leading consulting firm in Johannesburg is looking for an Africa Assurance Innovation Leader to drive digital transformation and analytics solutions. The ideal candidate will have over 10 years of experience in professional services and a strong understanding of data science. Responsibilities include business development, engagement management, and team empowerment. The firm offers a dynamic...
Overview We are X, bigly labs, Dis-Chem’s high-performance innovation hub; a place where bold ideas meet data, design, and radical customer focus to reimagine what healthcare can be. Our mission is to power the future of healthcare by lowering costs, unlocking new possibilities, and improving access to healthcare for all South Africans. We do this through cutting-edge digital solutions that...
A leading financial institution in Johannesburg is seeking a Risk Assurance Manager to deliver an annual assurance plan, conducting comprehensive reviews across the bank. The ideal candidate will possess a degree in Legal, Risk, or Audit and have a minimum of 8 years of experience in financial services, preferably in banking. This role emphasizes collaboration with various assurance providers and...
Overview 🚀 We’re Hiring: Revenue Assurance Manager – Merchant Division Are you a detail‑driven finance professional with a passion for data integrity, system governance, and protecting the accuracy of revenue at scale? We’re looking for a Revenue Assurance Manager to join our Merchant Division — a critical role responsible for safeguarding revenue accuracy, strengthening financial controls,...
A leading training organization in Johannesburg is seeking a Learning Programme Compliance Specialist to ensure that all training programmes meet South African accreditation standards. This role involves managing the accreditation process, overseeing learning materials, and implementing quality assurance measures. The ideal candidate has proven experience with SETA and QCTO, deep knowledge of...
A leading financial services company in Johannesburg is seeking a Quality Assurer to ensure adherence to quality standards across the business. The ideal candidate has at least 3-5 years of experience in the Financial Services industry and a relevant NQF qualification. Responsibilities include managing quality delivery, stakeholder relations, and preparing monthly reports. This role offers an...
A leading telecommunications company is seeking a Specialist in Transmission Assurance based in Johannesburg. The ideal candidate will lead assurance efforts on the transmission network, ensure timely fault resolution, and assist with the implementation of new technologies. Additionally, the role requires excellent knowledge in microwave and fiber technologies, as well as relevant certifications....
A leading telecommunications company based in Midrand seeks a Network Assurance Engineer to ensure transmission network reliability and performance. The ideal candidate will have at least 5 years in the telecoms industry, with a relevant engineering degree and certifications like CCNA or CCNP. This role includes performing assurance duties, troubleshooting network issues, and working closely with...
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The objective of our advisory risk...
A leading professional services firm in Johannesburg is seeking an experienced Sustainability Services Manager to lead ESG assurance and advisory projects. This role involves managing assurance and reporting engagements, guiding a team, and collaborating across business units to build comprehensive solutions. The ideal candidate will have a strong background in ESG services and project management...
A leading consulting firm is looking for an Assistant Manager in Climate Change and Sustainability to assist in delivering external sustainability assurance and reporting engagements. The ideal candidate will have a degree in commerce or a related field, with at least 3-4 years of assurance experience. Responsibilities include managing teams, developing client relationships, and driving business...
A leading consulting firm in Randburg is seeking a Consultant/Quality Assurance Lead to oversee quality assurance processes and ensure high software standards. The ideal candidate will have over 8 years of experience, including management experience in a software development environment. Responsibilities include evaluating systems, developing quality frameworks, and managing vendor relationships....
Reference: NPr000779-PAM-1 We are looking for passionate people who are looking for a purposeful career in assurance and have a solid track record of good performance. If consistently giving your best is important to you, and you have a high need for excellence, then please apply. We are looking for people like you. Duties & Responsibilities My client is a Big 4 firm and their assurance...
Tracker requires the Services of Quality Assurance Coaches in the Call Centre, CX Improvement Department, based in Johannesburg. The candidates will be responsible for ensuring that employees within the organization adhere to quality standards and procedures, monitoring and evaluating the performance of individuals or teams to identify areas for improvement and ensure consistency in delivering...